Description
Job Summary:
We are seeking a commercial, empathetic, and results-oriented Sales Analyst to drive Hogarú’s growth through effective lead management.
Key Highlights:
1. Manages leads and converts potential customers into active ones.
2. Accompanies the customer throughout the entire sales process.
3. Growth opportunities within a diverse and inclusive team.
Join our team as a Sales Analyst!
At **Hogarú**, we seek a commercial, empathetic, and results-oriented individual who enjoys connecting with customers, identifying their needs, and converting opportunities into sales.
Position Objective
Drive growth in Hogarú service sales through agile and effective lead management, successfully converting potential customers into active and recurring customers.
The role emphasizes both commercial and service orientation, accompanying the customer throughout the entire sales process and ensuring a positive experience across all customer service channels.
What will be your main responsibilities?
* Make and receive calls from customers and company employees.
* Effectively close sales of Hogarú services.
* Manage reservations, purchases, repurchases, payments, and collections from customers.
* Manage various customer service channels: phone, email, chat, and other digital platforms.
* Provide timely, personalized, and solution-oriented customer support.
* Follow up on commercial opportunities and contribute to achieving sales targets.
* Support other job-related activities assigned by the immediate supervisor.
What are we looking for?
**Academic Background**
* Technical or technological degree in commercial, administrative, or related fields.
**Experience**
* Minimum **6 months of experience in service sales**, preferably via digital channels.
* We also consider high school graduates with at least 6 months of sales experience.
* Salary: Base salary + commissions + transportation allowance + social benefits
Competencies We Value
* Empathy
* Self-management
* Assertive communication
* Customer orientation
* Achievement orientation
* Learning ability
* Adaptability and experimentation
Our Team
At Hogarú, we believe in **diverse and inclusive teams**, where each person can contribute their talents, develop their capabilities, and grow professionally.
If you are a commercially minded individual passionate about sales and customer service, **we want to meet you!**
Employment Type: Indefinite-term, Full-time
Work Location: On-site employment