Account Executive

Description

Job Summary: We are seeking an Account Executive to manage and coordinate projects, ensuring proper execution and customer satisfaction. Key Responsibilities: 1. End-to-end management of assigned accounts and projects 2. Customer service, relationship building, and corporate client retention 3. Coordination with suppliers and internal alignment Grupo Sello is a BTL events, advertising, and corporate marketing agency headquartered in Bogotá. We design and execute brand experiences for corporate clients, integrating creativity, production, and high-level service. We seek an Account Executive oriented toward management, service, and coordination to administer and monitor assigned accounts, ensuring proper project execution and client satisfaction. This role serves as the bridge between clients, suppliers, and internal departments (creative, production, and operations). Responsibilities: Comprehensive management and monitoring of assigned accounts and projects. Customer service, relationship building, and corporate client retention. Coordination with suppliers and alignment with internal departments. Development of schedules, service orders, and deliverable tracking. Operational support before, during, and after each project/event. Performance indicator tracking, report generation, and administrative support for accounts. Requirements: Bachelor’s degree in Business Administration, Marketing, Advertising, Communications, or related fields. Minimum 2 years of experience in account management, project coordination, or corporate customer service (preferably within agencies, events, or related sectors). Strong organizational, communication, relationship-building, and supplier management skills. Proficiency in office software and/or CRM tools. Conditions: Work modality: On-site, Bogotá. Working hours: Monday to Friday. Contract type: [to be defined per your policy — fixed-term/permanent] Salary: To be agreed upon. -Requirements- Minimum education: University / Professional Degree 2 years of experience Languages: English Knowledge: Advisory capability, Event coordination, Client prospecting, Retentions, Results management