Position Summary: Manages orders, generates outbound documents, and handles inquiries, complaints, and suggestions (PQR) for internal and external customers, ensuring compliance with requirements. Key Responsibilities: 1. Timely order management and validation of special conditions. 2. Generation of outbound documents and invoicing. 3. Handling and resolution of inquiries, complaints, and suggestions (PQR) for the department. **We are looking for:** **Billing and Customer Service Assistant:** **Job Objective:** **To timely manage order entry**, ensuring prior validation of special conditions with customers and relevant internal departments. Additionally, **to generate outbound documents** (delivery notes and/or invoices) for goods and supplies, guaranteeing compliance with company and external customer requirements, as well as **handling and resolving departmental inquiries, complaints, and suggestions (PQR)**. **Requirements:** * **Academic qualification:** Technician in Business Administration, Accounting, or related fields. * **Technical knowledge:** Proficiency in Office tools, accounting and/or billing software, preferably SAP (not mandatory). * **Experience:** Minimum of **1 year of verifiable experience** simultaneously performing billing and customer service functions. **Benefits and Conditions** * **Monthly salary:** $1\.890\.000 \+ Transportation allowance ($249\.095\) \= **$2\.139\.095** \+ Statutory benefits (Social Security and Parafiscal contributions). * **Contract type:** Indefinite-term contract. * **Working hours:** Monday to Friday. * **Work modality:** 100% on-site. Workplace: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
