Service Technician

Description

Job Summary: We are seeking a committed, customer-oriented Service Technician to maintain and monitor hygiene systems, ensuring quality and an excellent experience. Key Highlights: 1. Strategic role with direct impact on retention and growth. 2. Dynamic, results-oriented environment. 3. Opportunity for professional development. We are looking for a committed, responsible, and customer-oriented **Service Technician** who is eager to take on the challenge of ensuring the proper functioning of our field-based hygiene systems. **Job Mission** Provide maintenance and monitoring services for hygiene systems contracted by customers, ensuring quality, compliance, and an excellent service experience. **What will you do in this role?** * Perform maintenance, installation, and inspection of hygiene systems * Execute assigned service routes, ensuring timely completion * Record provided services and incidents in the system (mobile app) * Provide technical advice to customers with a service-oriented attitude * Manage service billing and record payments * Ensure proper use of assigned tools, equipment, and vehicle * Report incidents and ensure proper closure of each service **Key Performance Indicators** * Service route compliance * Customer satisfaction * Timely information recording * Care of company assets **Profile We Are Seeking** * 2 years of experience in operational, technical, or field-based roles. * Desired experience in maintenance or customer service. * C1 driver's license * Ability to organize and take responsibility while on route. **Key Competencies** * Customer orientation * Responsibility and commitment * Organization and planning * Effective communication * Teamwork **What We Offer** * Strategic role with direct impact on retention and growth. * Dynamic, results-oriented environment. * Opportunity for professional development. Employment Type: Full-time Work Location: On-site