E-commerce Analyst

Description

Job Summary: We are seeking a technology professional with experience in online sales, listing optimization, data analysis, and customer service to manage and grow sales on Mercado Libre and virtual stores. Key Highlights: 1. Manage and optimize online sales on Mercado Libre and virtual stores. 2. Analyze business data and digital strategies to increase sales. 3. Provide customer service and track orders and inventory. **Job Description** We seek a candidate with experience in the technology sector, focused on managing and growing online sales—especially on platforms such as Mercado Libre and virtual stores—who has demonstrated the ability to increase sales through listing optimization, business data analysis, and digital strategies. The candidate must possess knowledge of inventory management, order tracking, and customer service. We require an organized, results-oriented individual with excellent communication skills and a service-oriented attitude. **Main Responsibilities** \-Administer and optimize listings of technology products on Mercado Libre and the virtual store. \-Create, update, and improve product information: pricing, descriptions, images, and stock levels. \-Analyze sales performance and propose strategies to increase conversion. \-Track orders and coordinate with the warehouse for dispatch processes. \-Support inventory review and control. \-Respond promptly to customer messages, questions, and requests. \-Verify shipment statuses and track deliveries until final delivery. \-Generate sales, product, and business indicator reports. \-Support commercial and logistics department tasks as required. **Requirements** \-Technical or technological degree in online sales or e-commerce. \-Intermediate proficiency in Excel and Power BI. \-Minimum 6 months of experience in similar roles. \-Strong communication skills and customer orientation. **Competencies** \-Organization and attention to detail. \-Agility in processing information. \-Proactivity and adaptability. \-Teamwork. **We Offer** \-Salary: To be agreed upon. \-Indefinite-term contract. \-Schedule: Monday to Thursday: 7 AM – 5 PM; Friday: 7 AM – 4 PM. \-Work modality: In-person. Employment type: Full-time, indefinite. Workplace: On-site employment