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Sales Support","content":"**Appointment Setter \\- Sales Support**\n---------------------------------------\n\n **Hourly:**\n\n\n\n$8\\-$12 USD (DOE)\n\n\n\n**Remote**\n\n(CST overlap 4\\+ hrs)\n\n\n\n**Full\\-time** \n\n\n**Languages:**\n\n\n\nEnglish \\+ Spanish (required)\n\n \n\n\n**Join a Legacy of Craftsmanship, Quality, and Service \\- From Anywhere!**\n\n \n\n\nAt **Jackson Pool Surfaces**, we believe that every pool we renovate tells a story of dedication, precision, and pride. For over three decades, we've built a reputation for excellence \\- and now we're expanding our operations team with a detail\\-oriented professional to help us grow our presence across the **Dominican Republic** and the **U.S.**\n\n#### **About the Role**\n\n\n\nYou'll be the first voice new clients hear \\- connecting with resorts, HOAs, hotel groups, and architects to open doors for our team. You'll balance proactive outreach with organizational precision, ensuring our CRM and calendars stay accurate and our growth stays on track.\n\n#### **What You'll Do**\n\n\n* Conduct high\\-volume outbound outreach (calls, email, WhatsApp, LinkedIn) and qualify inbound leads.\n* Book consultations and manage calendars for **early\\-December Dominican Republic site visits**.\n* Keep CRM stages and next steps current; track and report basic conversion metrics.\n* Perform light research on accounts, decision\\-makers, and competitors/products (e.g., Vuba Stone).\n* Participate in short daily operational touchpoints: verify crew clock\\-ins (10\\-20 min AM) and post brief weather notes on production days.\n\n#### **What You Bring**\n\n\n* **Bilingual (EN/ES)** communication skills with confidence when speaking to executives and property teams.\n* Experience using a **CRM** (HubSpot, ServiceTitan, or similar) and **Google Workspace**.\n* Strong organization, persistence, and comfort with scripts and handling objections.\n\n\n**Nice to Have:** Experience with hospitality or real\\-estate outreach, or familiarity with the **Caribbean** region.","price":"COP 8-12/hour","unit":"per hour","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765340705000","seoName":"appointment-setter-sales-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/appointment-setter-sales-support-6468361035251312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b76296a2-e097-4429-8bc1-42ba22a035cd","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Bilingual (EN/ES) communication skills","Experience with CRM and Google Workspace","High-volume outbound outreach and lead qualification"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1765340705878,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6467147350477112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics Coordinator","content":"**Job Summary:** As a Logistics Coordinator, you will be responsible for overseeing and supporting the operational execution of freight shipments handled by freight brokers. You will serve as a key point of contact between drivers, customers, and brokers, ensuring accurate tracking, timely deliveries, clear communication, and exceptional customer service throughout the transportation process. 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Your responsibilities will include:\n\n* Answering calls professionally in English.\n* Managing calendars and scheduling appointments.\n* Organizing and handling documentation.\n\nWe are looking for someone with conversational-level English who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you!\n\n**About Profesor X:** \nOur vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to facilitate connections between these professionals and talented Colombian personnel.\n\n**Why Choose Profesor X?**\n\n* An excellent work environment where everyone is friendly.\n* Competitive salary and a balanced work schedule (weekends off!).\n* Opportunity to improve your English while working.\n* We value every team member and their input.\n* A growing environment where you can be part of our story.\n\n**Performance Goals:**\n\n* Carry out all administrative responsibilities with attention to detail and efficiency.\n* Provide support to team members and clients via phone calls and emails.\n* Maintain professional and organized communication.\n* Perform data entry and manage documents confidentially.\n\n**Key Skills and Competencies:**\n\n* Proficiency in Microsoft Office.\n* Excellent time management and multitasking ability.\n* Effective collaboration and analytical mindset.\n* Attention to detail and problem-solving skills.\n* Positive attitude and 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**Proficiency in metrics, KPIs, and budget management.**\n* **Advanced English proficiency.**\n\n \n\n**Number of vacancies:** 1 \n\n\n**Working Conditions:**\n* Work location: Bogotá.\n* Work modality: Hybrid.\n* Contract type: Indefinite-term contract.\n* Salary range: To be agreed upon.\n\n \n\nThis vacancy is published via ticjob.co \n\nApply now\n\n\nFor over 50 years, we have been a dedicated partner to organizations worldwide, helping them transform and manage their businesses.\n \n\n \n\nA diverse collective of more than 325,000 strategic and technology experts across 50+ countries—all driven by a shared passion: unleashing human potential through technology.\n \n\n \n\nAs we harness the cloud, data, AI, connectivity, software, digital engineering, and platforms to address the full spectrum of business needs, this passion fuels a powerful commitment: unlocking the true value of technology for your business, our planet, and society—toward a more inclusive and sustainable future.\n\n\nView all \\>","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765242520000","seoName":"delivery-manager-sap-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/delivery-manager-sap-bilingual-6467104264525112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"89c5a7f3-1f17-46fd-87dc-dd8384bb40fb","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Bilingual SAP Delivery Manager","Lead SAP migration projects","Advanced English required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace 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We are seeking a proactive professional to provide administrative support to U.S. law firms and medical provider offices. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you possess conversational English proficiency and exceptional communication skills, this opportunity is for you!\n\n**About Profesor X:**\n\nOur vision is to become the most recognized bilingual staffing company for physicians and lawyers in the U.S., with a goal of employing 1,000 people in Colombia by 2026. 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Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. \n\nWe work with iconic brands worldwide. We bring them a unique value proposition through market\\-leading technology and business process excellence.\n\n\nWe’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.\n\n\nFor each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.\n\n\nSutherland \n\n*Unlocking digital performance. Delivering measurable results.*\n\n **Job Description*** Act as the first point of contact for customers through phone and email.\n* Communicate professionally, empathetically, and efficiently in every customer interaction.\n* Facilitate communication between customers and internal departments.\n* Handle inquiries related to orders, purchases, billing, and similar topics.\n* Identify and route each inquiry to the correct department.\n* Play a key role in ensuring a smooth and positive customer experience.\n\n **Qualifications*** Education: Bachelor’s degree or studies in Computer Science or a related field preferred, but not mandatory.\n* Communication Skills: English B2 required. Must demonstrate excellent verbal, written, and listening abilities. Ability to effectively engage in conversations with North American customers, including understanding common references, slang, and technical terms.\n* Team Collaboration: Willingness and availability to collaborate with Product, Program, Marketing, and Engineering teams.\n* Customer Service Skills: Solutions\\-oriented mindset with a passion for customer experience. Must exhibit polished etiquette, effective delivery, and the ability to handle difficult customers with a positive approach.\n\n\n• Problem\\-Solving Skills: Strong analytical and logical troubleshooting skills. Ability to work under pressure in a highly flexible environment. • Technical Tools Knowledge: Experience with Salesforce, Confluence, and Microsoft Office is preferred. \n\n* Availability for Onsite Work: Open to working onsite at North Point (Torre Krystal) facilities.\n* Time Flexibility: Preparedness to work flexible hours to meet the demands of varying shifts and customer needs\n\n **Additional Information** \n\nThis is an 100% onsite position in our Torre Krystal Facilities (Bogotá)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765181183000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-cust-service-facing/customer-service-representative-6466319144883412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d33bbf85-c053-46ca-8769-23804329e7dd","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Customer service representative role","First point of contact for customers","Handle inquiries related to orders and billing"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1765181183194,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6466271055142512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Agent (Weekends off)","content":"**Join Our Team as a Bilingual Agent!**\n\n**Job Type:** Full-time (40 hours/week) \n**Schedule:** Monday to Friday (weekends off) \n**Salary:** $2,850,000 – $3,000,000 per month \n**Language:** English (mandatory) \n**Work Mode:** On-site \n**Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex)\n\n**Job Summary:** \nAs a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include:\n\n* Answering calls professionally in English.\n* Managing calendars and scheduling appointments.\n* Organizing and managing documentation.\n\nWe are looking for someone with conversational English proficiency who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you!\n\n**About Profesor X:** \nOur vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. 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At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\n\n**Job Details**\n===============\n\n**Responsibilities:**\n\n* Professionally answer emails directed to the Customer Service Department\n* Create new shipment orders for both domestic and international routes.\n* Validate new orders received from the customer portal to ensure the accuracy of information and documentation.\n* Works closely with all global customer services teams.\n* Utilize World Courier’s operational tools to search import requirements.\n* Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements).\n* Pre\\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc.\n* Entering clear and precise notes/instructions of customer expectations into the job file.\n* Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better.\n* Monitoring shipment during transport and reacting flexibly to any deviation from the plan.\n* Give proper instructions to Ops to handle the shipment correctly.\n* Communicate with national and international stations and agents.\n* Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones.\n* Flexible work schedule (24\\-hour company will require overtime, holiday schedules, and weekend shifts as necessary).\n* Compliance with all appropriate policies, procedures, safety rules, and regulations.\n* Performs related duties as assigned.\n\n\n.\n\n**Education:**\n\n* bachelor’s degree in business, supply chain management or a related field.\n\n**Work experience:**\n\n* 1\\-2 years’ experience in logistics and/or operations management\n\n**Skills and Knowledge:**\n\n* Effective English communication, including writing, speaking, and interpersonal communication.\n* Quick critical thinking and problem\\-solving abilities\n* Excellent customer service and client relations skills\n* Organization and time management skills.\n* Good collaboration and teamwork abilities\n* Ability to work in a fast\\-paced environment.\n* Ability to use computers, software, and other technology to manage shipping orders and communicate.\n* Understanding of the supply chain, including common obstacles and effective solutions\n* Strong geography knowledge\n* Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others.\n* Strong organizational skills, and attention to detail\n* Self\\-motivated and uses own initiative.\n\n**What Cencora offers**\n=======================\n\n\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\n\n\nFull time**Affiliated Companies**\n========================\n\n\nAffiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity**\n================================\n\n\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\n\n\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\\-discriminatory.\n\n\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\\.692\\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\\-by\\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764907883000","seoName":"specialist-i-control-center-co","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-customer-service-call-center/specialist-i-control-center-co-6462820911641712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"440f2ad4-cc52-4bf1-8b2a-968a2efeddbb","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Manage shipment orders globally","Advise on import regulations","Collaborate with international teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764907883721,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462820913216312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Specialist II -Control Center","content":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\n\n**Job Details**\n===============\n\n**Responsibilities:**\n\n* Professionally answer emails directed to the Customer Service Department\n* Create new shipment orders for both domestic and international routes.\n* Validate new orders received from the customer portal to ensure the accuracy of information and documentation.\n* Works closely with all global customer services teams.\n* Utilize World Courier’s operational tools to search import requirements.\n* Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements).\n* Pre\\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc.\n* Entering clear and precise notes/instructions of customer expectations into the job file.\n* Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better.\n* Monitoring shipment during transport and reacting flexibly to any deviation from the plan.\n* Give proper instructions to Ops to handle the shipment correctly.\n* Communicate with national and international stations and agents.\n* Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones.\n* Flexible work schedule (24\\-hour company will require overtime, holiday schedules, and weekend shifts as necessary).\n* Compliance with all appropriate policies, procedures, safety rules, and regulations.\n* Performs related duties as assigned.\n\n\n.\n\n**Education:**\n\n* bachelor’s degree in business, supply chain management or a related field.\n\n**Work experience:**\n\n* 1\\-2 years’ experience in logistics and/or operations management\n\n**Skills and Knowledge:**\n\n* Effective English communication, including writing, speaking, and interpersonal communication.\n* Quick critical thinking and problem\\-solving abilities\n* Excellent customer service and client relations skills\n* Organization and time management skills.\n* Good collaboration and teamwork abilities\n* Ability to work in a fast\\-paced environment.\n* Ability to use computers, software, and other technology to manage shipping orders and communicate.\n* Understanding of the supply chain, including common obstacles and effective solutions\n* Strong geography knowledge\n* Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others.\n* Strong organizational skills, and attention to detail\n* Self\\-motivated and uses own initiative.\n\n**What Cencora offers**\n=======================\n\n\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\n\n\nFull time**Affiliated Companies**\n========================\n\n\nAffiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity**\n================================\n\n\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\n\n\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\\-discriminatory.\n\n\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\\.692\\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\\-by\\-request basis. Messages and emails regarding anything other than accommodations requests will not be returned","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764907883000","seoName":"specialist-ii-control-center","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-customer-service-call-center/specialist-ii-control-center-6462820913216312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"78a16598-0cb4-46f8-9885-b47a17c93d4a","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Manage shipment orders globally","Advise on import regulations","Collaborate with international teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764907883844,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766618688112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"USCIS Communications Legal Assistant","content":"Description: \n\n\nWho We Are \nMoaddel Law Firm APC is a fast growing Los Angeles based Criminal Defense and Immigration firm. We support families and individuals navigating complex immigration processes by maintaining strong communication, reliable case updates, and structured workflows. Our USCIS department handles a high volume of clients, and we rely on organized, service oriented team members who can keep cases moving smoothly through every stage. \n\n\nThe Opportunity \nWe are looking for a USCIS Communications Legal Assistant who thrives in a fast paced environment and can manage large volumes of client communication. This role supports clients and attorneys by keeping them informed, gathering required documents, managing deadlines, conducting intro calls, and ensuring every USCIS case moves forward accurately and on time. You will handle incoming and missed calls, schedule follow ups, track deadlines, update spreadsheets, and support overall USCIS case progress. \n\n\nWork Setup \n\n\n* Remote\n* Full time, 40 hours\n* Monday to Friday, 8:30 a.m. to 5:30 p.m. PST\n* Daily communication with clients, attorneys, and support staff\n\nWhat You’ll Do \n\n\n* Address incoming and missed calls with exceptional customer service\n* Keep clients updated throughout their USCIS process\n* Perform intro calls within 24 hours of case assignment\n* Send follow up emails and text messages daily\n* Create client profiles and forms, and send Docketwise invitations\n* Add new cases to spreadsheets and update tracking systems\n* Request and collect required documentation from clients\n* Calendar USCIS and internal deadlines\n* Schedule USCIS related prep meetings and client appointments\n* Organize, maintain, and close case files\n* Review and act on approximately 15–30 Clio tasks per day\n* Manage around 18 incoming calls per day and 12 document request workflows\n* Review emails, text messages, and customer service chats daily\n* Verify passports, medical exams, money orders, and submit filing requests\n* Prepare NCLs and closure letters when needed\n* Complete e filings within 72 hours of CT request (for typographical corrections and non delivery notice requests)\n* Attend daily team meetings\n* Coordinate Phase 4 post filing updates and spreadsheets\n* Assist attorneys with USCIS interview preparation scheduling\n* Organize FOIA requests and route them to the FOIA team when applicable\n\nWhat We Offer \n\n\n* Compensation: 640 USD biweekly\n* 100 percent remote role\n* Opportunity to grow within a structured USCIS department\n* Hands on experience in immigration processes\n* Stable long term position with clear workflows and expectations\n\nRequirements: \n\n\n* At least 2 years of experience in customer service, communications, or high volume client interaction.\n* Fully bilingual in English and Spanish.\n* Strong organizational and communication skills.\n* Ability to manage high call and task volume.\n* Comfortable using legal software such as Clio, Docketwise, RingCentral, Google Suite.\n* Detail oriented, proactive, and reliable.\n* A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance.\n* Ability to receive payments in USD via PayPal.","price":"COP 640/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903642000","seoName":"uscis-communications-legal-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/uscis-communications-legal-assistant-6462766618688112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"99c00849-0226-4e4d-beec-f6ab60268848","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Support USCIS cases remotely","Manage client communication and deadlines","Bilingual in English and Spanish"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903642085,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766629632112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sr Rep Cust Serv Ops.","content":"At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com\n\n**Job Function:**\n\nCustomer Management**Job Sub Function:**\n\nCustomer Service Operations**Job Category:**\n\n\nBusiness Enablement/Support**All Job Posting Locations:**\n\n\nBogotá, Distrito Capital, Colombia**Job Description:**\n\n**General Job Objective**\n\n\nThe Senior Customer Service Representative — Regional serves as a key point of contact for internal J&J functions and external parties requiring interaction with the Customer Service organization. The Specialist provides direct customer support and facilitates transactional activities. Professionals in this role are expected to demonstrate a solid understanding of J&J’s customer service processes, products, and their interrelationships. The CS Specialist must manage key relationships and collaborate, as needed, with other areas—including Supply Chain, Finance, and Shared Services—to resolve customer issues. The Senior CS Representative reports directly to a Customer Service Supervisor and escalates issues when necessary.\n\n**Key Duties and Responsibilities**\n\n\nResponsible for order management activities, including:\n\n* Scheduling deliveries.\n* Processing orders.\n* Tracking orders and supporting customer inquiries regarding new and existing orders.\n\n\nResponsible for invoice management activities, including:\n\n* Billing customer sales orders.\n* Facilitating invoice corrections.\n* Reviewing customer billing plans.\n* Liaising with Finance and other stakeholders to process credits and debits, and handle special billing requirements.\n\n\nOther responsibilities:\n\n* Resolving issues related to: orders, complaint management, return management, recall management.\n* Collaborating with other departments to identify solutions.\n* Contacting customers to communicate final resolutions.\n\n**Special Requirements**\n\n* Bachelor’s degree or equivalent.\n* Languages: Bilingual in Spanish and Portuguese (English — Optional).\n\n**Other Position Characteristics**\n\n* Minimum 2 years of relevant experience.\n\n**Work Location**\n\n\nBogotá, Colombia.\n\n**Position Requirements**\n\n\nEssential knowledge and desired skills:\n\n* Technical skills: MS Office, SAP (preferred), Salesforce (preferred)\n* Office skills: phone calls, email, Outlook\n* Professional skills: ability to make quick decisions; perform efficiently and effectively; handle multiple sources of information; demonstrate proficiency in written and oral communication.\n\n**Core Competencies for This Role**\n\n* Develop deep understanding of the needs of our patients, customers, markets, and communities. Use these insights to identify relevant unmet needs.\n* Challenge the status quo and adapt to change, leveraging opportunities to create positive impact. Identify and communicate relevant risks, take appropriate actions, and demonstrate awareness of the highest standards of quality and compliance.\n* Engage in transparent and constructive conversations, contributing to high-performing teams.\n* Act with speed, flexibility, and accountability to achieve objectives.\n\n**Required Skills:**\n\n**Preferred Skills:**\n\n\nAccountability, Communication, Customer Analytics, Customer Centricity, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Detail-Oriented, Inquiry Handling, Issue Escalation, Order Processing, Process Oriented, Service Excellence, Service Request Management","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903642000","seoName":"senior-representative-customer-service-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/senior-representative-customer-service-operations-6462766629632112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cabad3bc-5683-46ec-8dd3-613a303969f4","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Manage customer orders and invoices","Resolve customer complaints and recalls","Bilingual Spanish and Portuguese required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903642937,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766628045112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Agent","content":"Join our dynamic Call Center team. We are seeking a **Bilingual Contact Center Agent** with a service-oriented mindset and two years of experience to interact with our market. We offer a unique opportunity for professional growth with direct employment.\n\n**Essential Requirements**\n\n* **Experience:** Minimum **2 years of proven experience** working in a Contact Center or Call Center.\n* **Language Proficiency:** Advanced level of both English and Spanish (Bilingual).\n* **Skills:** Excellent interpersonal communication skills and a problem-solving orientation.\n* **Infrastructure:** Stable internet connection, computing equipment, and a suitable remote work environment.\n\n**Value Proposition (What We Offer)**\n\n* **100% Remote position** (Work from anywhere).\n* Direct and **indefinite-term contract** with the company.\n* Competitive salary **to be agreed upon**, commensurate with experience and skills.\n* Opportunities for professional development and an excellent work environment.\n\nJob Type: Full-time\n\nExpected Hours: 30 per week\n\nApplication Question(s):\n\n* Do you have prior call center experience?\n* Are you comfortable handling calls in Spanish / English?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903642000","seoName":"call-center-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/call-center-agent-6462766628045112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0128e063-39f3-4d73-b518-d3d22ce977f0","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["100% Remote position","Bilingual Spanish and English required","Competitive salary based on experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903642815,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766620249912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"USCIS Filing Legal Assistant","content":"Description: \n\n\nWho We Are \n\n\nMoaddel Law Firm APC is a fast growing Los Angeles based law firm focused on immigration and criminal defense. Our mission is to guide and protect our clients through complex legal processes with empathy, precision, and high quality legal work. We work with a high volume of Spanish speaking clients and rely on a strong remote team to keep our cases moving and deliver an excellent client experience. \n\n\nThe Opportunity \nWe are looking for a USCIS Filing Legal Assistant who is detail oriented, organized, and comfortable handling a high volume of filings. In this role, you will support our attorneys and case managers by preparing, reviewing, and coordinating USCIS applications and related documentation. Your work will directly impact case outcomes and client satisfaction, especially for families navigating important immigration processes. \n\n\nWork Setup \n\n\n* Remote\n* Full time, 40 hours per week\n* Collaboration with attorneys, case managers, and other legal support team members\n* Work with USCIS, NVC, and consular matters, focusing primarily on USCIS filings\n\nWhat You’ll Do \n\n\n* Prepare, organize, and review USCIS immigration forms, petitions, and supporting documentation\n* Ensure all documents comply with current immigration regulations, guidelines, and firm standards\n* Coordinate the timely filing and submission of immigration applications, with a target of 5 to 7 applications per week\n* Review assigned filings to determine eligibility and flag issues that require attorney review or retainer modification\n* Analyze documents for each case and identify missing items, communicating needs to the communications legal assistant\n* Send documentation for translation when necessary\n* Draft client declarations, cover letters, and responses to RFEs and NOIDs\n* Confirm all information is properly entered into Docketwise and forms are correctly generated for every case\n* Verify USCIS mailing address, fee payment, and supporting documents before submitting for attorney review\n* Schedule client appointments for signatures, money order returns, and other office related matters as needed\n* Email clients copies of their forms for final authorization and incorporate attorney or client requested corrections\n* Monitor NVC and consular cases to track interviews, case status, and required documentation\n* Track USCIS petitions after mailing to confirm receipt notices\n* Submit service requests to USCIS when receipt notices are delayed\n* Maintain updated case statuses in spreadsheets and in Clio\n* Draft and send professional correspondence to clients, agencies, and stakeholders\n* Ensure confidentiality and compliance with ethical and firm standards\n\nWhat We Offer \n\n\n* Compensation starting at 700 USD biweekly, with potential increases based on experience and performance\n* 100 percent remote opportunity supporting a U.S. based law firm\n* Hands on experience with a variety of immigration case types\n* Collaborative environment with attorneys and legal support\n* Opportunities for professional growth as the firm expands\n\nRequirements: \nBilingual fluency in English and Spanish. \nAt least 2 years of experience with immigration filing, preferably focused on USCIS. \nStrong attention to detail and ability to manage multiple deadlines. \nFamiliarity with U.S. immigration processes, forms, and terminology. \nProficiency with Google Suite, Clio, Docketwise, and PDF tools. \nExcellent written and verbal communication skills. \nComfortable working in a fast paced, high volume environment. \nDiscretion in handling sensitive information. \nA proactive mindset and collaborative attitude. \nA dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance. \nAbility to receive payments in USD via PayPal.","price":"COP 700/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903642000","seoName":"uscis-filing-legal-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/uscis-filing-legal-assistant-6462766620249912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e6c691b4-4933-404a-a87b-faf0b9d0f201","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Support USCIS filings and immigration cases","Collaborate with attorneys and legal teams remotely","Bilingual fluency in English and Spanish required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903642206,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766621798612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"FOIA Communications Legal Assistant","content":"Description: \n\n\nWho We Are \nMoaddel Law Firm APC is a high volume Los Angeles based Criminal Defense and Immigration firm. Our FOIA team plays a critical role in gathering, reviewing, and tracking government records that directly impact client eligibility and relief options. We depend on detail oriented communicators who can manage requests, follow up with clients, and coordinate efficiently with attorneys and FOIA specialists. \n\n\nThe Opportunity \nWe are looking for a FOIA Communications Legal Assistant to support our FOIA department with client communication, document collection, case updates, and FOIA request coordination. This role focuses on managing communication related to government record requests, organizing case files, assisting with FOIA scheduling, and supporting high volume workflows to ensure all requests and follow ups are handled promptly. \n\n\nWork Setup \n\n\n* Remote\n* Full time, 40 hours\n* Monday to Friday, 8:30 a.m. to 5:30 p.m. PST\n* Daily interaction with clients, attorneys, and FOIA staff\n\nWhat You’ll Do \n\n\n* Conduct intro calls within 24 hours of new FOIA assignments\n* Coordinate FOIA signatures and schedule appointments when needed\n* Create client profiles, send Docketwise invitations, and update spreadsheets\n* Request documents from clients for FOIA processing\n* Review emails, text messages, and customer service chats daily\n* Handle incoming calls related to FOIA matters\n* Organize FOIA case files and track the status of requests\n* Review internal tasks and follow up daily\n* Draft and send closure letters, NCLs, and updates when needed\n* Support attorneys by gathering information required for case analysis\n* Maintain case accuracy in Clio and internal spreadsheets\n* Attend daily meetings and update Phase 4 tasks as required\n* Coordinate preparation for FOIA related appointments or attorney reviews\n\nWhat We Offer \n\n\n* Compensation: 6 USD per hour, overtime eligible\n* Fully remote position\n* Growth opportunities in FOIA and legal support roles\n* Stable long term workflow in a high volume FOIA department\n\nRequirements: \n\n\n* At least 2 years of experience in communications, FOIA processing, or high volume client interaction.\n* Fully bilingual in English and Spanish.\n* Strong organizational and communication skills.\n* Experience handling FOIA requests strongly preferred.\n* Ability to manage large workloads with accuracy.\n* Comfortable using software tools such as Clio, Docketwise, RingCentral, Google Suite.\n* A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance.\n* Ability to receive payments in USD via PayPal.","price":"COP 6/hour","unit":"per hour","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903642000","seoName":"foia-communications-legal-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/foia-communications-legal-assistant-6462766621798612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"dd57da5e-1a31-45bd-8fd6-8ab58e47a87f","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Fully remote position","Bilingual in English and Spanish","Stable long term workflow"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903642328,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766623321912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Aprendiz Bilingüe de Gestión Humana","content":"Job Function: People \\& Culture The role: **Bilingual Human Resources Apprentice**\nFull\\-time \\| Hybrid \\| Medellín or Bogotá, Colombia **Boost Your Career in Human Resources with Global Experience!**\n\n* Would you like to learn firsthand how talent and early\\-career development programs are built in a multicultural environment?\n* Do you want to apply your academic knowledge in an innovative, tech\\-driven, bilingual setting with real opportunities for growth?\n\n\nIn this role, you will have the opportunity to understand and deeply engage in the processes that drive early\\-career talent development at Softwareone. You will collaborate with teams from different countries, gain a global perspective, and enrich your experience through exposure to diverse cultures, work styles, and high\\-impact projects.\n\n**Key Responsibilities**\n\n* Provide support in the logistics and execution of learning initiatives across the Americas, ensuring a smooth experience for learners, mentors, and participants.\n* Collaborate on internal and external communications for Academy cohorts, ensuring clarity, engagement, and quality in both Spanish and English.\n* Organize and maintain materials, documentation, and key reports for program tracking and special projects.\n* Participate in social impact activities in partnership with AWS, SENA, and other strategic allies.\n* Support initiatives such as Incubator, SOARS, and other programs focused on early\\-career talent development.\n\n\nWhat we need to see from you:\n**Education:** Psychology or related fields, with authorization to sign an apprenticeship contract.**Academic Requirement:** Must have university approval to complete professional internships in the first semester of 2026\\.**Language:** **Bilingual** profile (Fluent English).**Location:** Must reside in Bogotá or Medellín, Colombia.**Status:** Active university student with availability to begin the internship in 2026\\-1\\.**Soft Skills:**\n\n* **Growth Mindset:** Strong motivation for learning and applying knowledge.\n* **Collaboration:** Good communication and solid teamwork.\n* **Execution:** Results\\-oriented mindset.\n* **Adaptability:** Adaptability to change.\n\n**Driving Your Well\\-being and Growth:**\n\n**Professional Development:*** We train you to take control of your career!\n* Mentorship and professional development.\n* Participation in international projects and a multicultural team.\n\n**Culture and Environment:*** Good office environment: general meetings, activities organized by the culture team, etc.\n\n\nWhy SoftwareOne?: \n\nSoftwareOne and Crayon have come together to form a global, AI\\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. 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This is a fully remote role, and the candidate must work according to Houston, Texas (CST) business hours. The ideal person is a strong communicator, experienced in coordinating multidisciplinary teams, fully fluent in Spanish, and proficient in English. PMP certification is required. \nYou will work closely with teams across North and South America to ensure projects are delivered on time, within scope, and with consistent communication across all stakeholders.\n\n**Main Responsibilities:**\n\n* Manage project timelines, deliverables, and cross\\-team coordination.\n* Serve as the main liaison between clients, engineering teams, and external consultants.\n* Create and maintain project schedules, track milestones, and manage workflow.\n* Lead coordination meetings with clear action items and structured follow\\-ups.\n* Review drawings and project documentation for quality and client alignment.\n* Support project budgeting, resource planning, and workload forecasting.\n* Identify risks and help implement mitigation strategies.\n\n**Requirements:**\n\n* Have an engineering or architecture background (preferred)\n* Minimum 2 years of project management experience.\n* PMP certification required.\n* Fluent Spanish (required) and proficient in English (required).\n* Proficient in Excel.\n* Experience with project management tools such as Asana, Monday.com, or MS Project.\n* Excellent communication, organization, and multitasking skills.\n* Must be based in the United States and authorized to work in the U.S.\n* Ability to work remotely and consistently during Houston/CST business hours.\n* Part\\-time availability of 20 hours per week.\n\n**Why Join ESM Engineers:**\n\n* Fully remote role with predictable Houston\\-based schedule.\n* Work with a multidisciplinary, international engineering team.\n* Exposure to projects across North and South America.\n* Opportunities for professional development and growth.\n\nIf you’re a certified project manager with strong coordination skills and a bilingual background, we’d love to connect with you.\n\n**Pay:** Weekly\n\n**Language:** English \\& Spanish (required)\n\nJob Type: Part\\-time\n\nExpected hours: 20 per week\n\nLanguage:\n\n* English in a C1/C2 level (Required)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903641000","seoName":"project-manager-project-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/project-manager-project-coordinator-6462766612403412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6cca5744-476d-4516-b764-8d442ff6b472","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Fully remote role with Houston-based schedule","Bilingual (Spanish and English) required","Part-time 20 hours/week"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903641593,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766613926712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"atencion al cliente y ventas","content":"At **GoodBunny Agency**, we are seeking a creative, empathetic, bilingual individual with native\\-level proficiency in Spanish and advanced English skills to manage private conversations on an exclusive content platform. This is primarily a sales role, focused on driving personalized content purchases through persuasive, emotionally intelligent messaging. The main objective is to connect with subscribers, encourage engagement, and promote content by adapting the communication style to match the creator's profile\n\nThis position blends digital sales, customer service, and conversational marketing in a remote, fast\\-paced environment. No previous experience is required, and **applications are welcome from anywhere in the world.**\n\n**Your primary tasks:**\n\n* **Account Management:** Handle posts, stories, mass messages, DMs, and overall brand consistency.\n* S**ales \\& Negotiation:** Identify new sales opportunities, negotiate creatively, and close deals through persuasive messaging.\n* **Client Relations:** Build strong emotional connections with clients to drive personalized content sales.\n* **Performance Reporting:** Track results, share feedback with management, and maintain accurate records.\n* **Team Collaboration:** Work effectively with your team, ensuring smooth communication and ethical alignment.\n\n**Here's what we're looking for in a candidate:**\n\n* Proficiency in English at the minimum level of English B1 or higher.\n* Age of 18 or older.\n* Competent typing speed.\n* Reliable internet connection and electricity.\n* Strong copywriting skills.\n* Confidence in selling and organization skills.\n* Personal computer or laptop with Windows 10 (or higher) and 8 GB of RAM.\n\n**We offer:** \n\n* Base salary \\+ commissions (averaging $800 Full Time / $400 Part Time, with the opportunity to earn $1000 or more depending on your performance!)\n* Performance bonus.\n* Payments through Binance.\n* Mental health service financing (optional).\n* 500$ fixed salary (full\\-time) and 250$ (weekend) during your first month.\n\n**Available schedules (Venezuela Time):**\n\n(In case you choose this schedule, you need to complete a mandatory training week)\n\n**AM Shift**: 7 AM to 5 PM\n\n**PM Shift**: 5 PM to 3 AM\n\n(In case you choose this schedule, you need to complete a mandatory training week)\n\n**AM Shift**: 7 AM to 5 PM\n\n**PM Shift**: 5 PM to 3 AM\n\nJob Types: Full\\-time, Contract","price":"COP 800/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903641000","seoName":"customer-service-and-sales","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/customer-service-and-sales-6462766613926712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cd3d18f1-ec7c-4583-9054-9a96c6395674","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Bilingual sales role with remote work","No previous experience required","Competitive salary with performance bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903641712,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6462766617113912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior HR Generalist","content":"Description: \n\n\nAbout Us \n\n\nMoaddel Law Firm, A.P.C. is a leading Criminal Defense and Immigration firm in Los Angeles. We are committed to innovative, strategic, and accessible legal services. At Moaddel, The Team is our strength, we work as ONE to achieve outstanding results. We are seeking motivated, ambitious attorneys who are passionate about client success. \n\n\nPosition Summary \n\n\nWe’re hiring a bilingual (English/Spanish) Senior HR Generalist to support teams across Latin America reporting to our Director, Human Resources. You must have 8\\+ years of HR experience, a law firm or services background. Experience with remote teams is essential. Organizational development /Culture building experience is a plus. \n\n\nResponsibilities \n\n\nHandle day\\-to\\-day HR operations and employee support. \nPartner with U.S. leadership and coordinate with teams globally. \nAccountable for all aspects of the full employee lifecycle: recruiting, onboarding, performance, and offboarding. \nAccountable for employee relations, policies, and compliance topics for LATAM employee group. \nMaintain HR policies and procedures for local regions. \nProvide input on compensation and benefits. \nMaintain active involvement in HR professional groups (e.g., SHRM or local associations). \n\n\nCompensation \\& Benefits \n\n\nSalary: Competitive Monthly Salary based on Market \nBenefits: Paid Holidays, Paid Time Off, Sick Days \nLocation: 100% remote \nRequirements: \n8\\+ years of professional HR experience. \nStrong legal background (e.g., employment\\-related law, contracts, compliance). \nBilingual English/Spanish; able to communicate clearly with U.S. employees. \nExperience working with remote or distributed teams. \nSHRM certification or membership in local HR organizations. \nOrganizational development experience (plus). \nA reliable laptop or desktop (8GB RAM, Core i5 or higher) and a stable internet connection (minimum 10 Mbps). \nAbility to receive payments in USD via PayPal.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764903641000","seoName":"senior-hr-generalist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-une/cate-other25/senior-hr-generalist-6462766617113912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"47b1a089-3cb6-495b-a76c-c4aafe8461ad","sid":"9d47b363-a129-4655-a2ca-99866cd3cc48"},"attrParams":{"summary":null,"highLight":["Bilingual English/Spanish required","8+ years HR experience needed","100% remote position available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764903641962,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6461626050508912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Tier II Technical Support Team Lead","content":"**About** **Owner.com**\nOwner is the AI growth system for local restaurants. \n\n \n\nOur AI continuously improves SEO, marketing, and online ordering to grow first\\-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. \n\n \n\nOwner is like having an army of engineers and marketers on your side, just like the big chains. \n\n**Our vision**\nWe’re starting by helping independent restaurants succeed online. \n\nBut it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. \n\nOnce we nail the solution for restaurants – we’ll scale it into every other local business type. \n\nIn the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. \n\nRead our Series C memo here \n\n \n\n \n\n**Our traction**\nSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. \n\nMore importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.* **Our team**\n\n\nOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. \n\nWe’ll be scaling even faster in 2026 to keep pace with our customer growth. \n\n**Where we work**\nOwner is a remote\\-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in\\-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. **Why we are looking for you** \n\nWe’re looking for a **strategic, technically strong, and people\\-focused Tier II Support Team Lead** to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. \n\nThe Tier II Support Team Lead will guide a small but high\\-impact team responsible for resolving advanced technical issues, supporting integrations, and shielding the Engineering org from unnecessary escalations. You’ll play a key role in **coaching the team**, **refining processes**, **owning performance metrics**, and working cross\\-functionally with Support, Product, and Engineering to continuously raise our bar for quality. \n\nThis role is remote with a strong emphasis in **Mexico City** or **Bogota Columbia.**\n### **The impact you will have**\n\n* + **Elevate the technical strength of Support:** You’ll coach Tier II specialists to become confident, consistent, and high\\-performing troubleshooters capable of handling complex customer and system issues.\n\t+ **Improve quality across the entire Support org:** Through QA calibration, SOP governance, and training partnerships, you’ll help reduce repeat escalations and improve customer experience end\\-to\\-end.\n\t+ **Increase operational efficiency:** By refining workflows, monitoring team metrics, and driving clearer processes, you’ll help Tier II meet and exceed goals around SLA adherence, one\\-call resolution, and productivity.\n\t+ **Scale Tier II sustainably:** You’ll help build the systems, documentation, and training required for Tier II to grow into a fully mature technical support function.\n\n### **Who you’ll work with**\n\n* + Report directly to the Director of Support\n\t+ Work closely with Tier II Technical Support Agents — guiding their growth through coaching, 1:1s, feedback, and technical mentorship.\n\t+ Partner closely with Support Team Leads, Support Enablement, and our QA Analyst to drive quality and training initiatives.\n\t+ Work cross\\-functionally with Product Managers and Engineering Leads, especially across integrations, POS, and recurring technical issues.\n\t+ Collaborate with CSM, Launch, and other customer\\-facing teams to strengthen escalation paths, knowledge sharing, and troubleshooting practices.\n\n### **✅ What we’re looking for**\n\n* + 3–6 years of customer support or technical support experience, ideally in SaaS.\n\t+ 1–3 years of experience coaching, mentoring, or leading a technical support function (Team Lead, SME, Supervisor, or similar).\n\t+ Strong technical troubleshooting skills—comfortable digging into complex workflows, APIs, integrations, sync logic, and platform behavior.\n\t+ Proven ability to elevate team performance through coaching, QA calibration, and feedback loops.\n\t+ Familiarity with Salesforce, RingDNA/Talkdesk, Jira/Linear, admin consoles, log analysis, or similar support tools.\n\t+ Comfortable managing escalations and communicating clearly with both technical and non\\-technical audiences.\n\t+ Skilled in identifying patterns, surfacing product gaps, and advocating for long\\-term fixes.\n\t+ A calm, supportive leader who thrives in fast\\-paced, high\\-volume environments.\n\t+ Spanish/English bilingual fluency is a strong plus.\n\t+ Restaurant, hospitality, or marketplace support experience is a plus.\n\n### **Pay and benefits**\n\n* + The estimated yearly compensation for this role is the local equivalent to $35,000 USD.\n\t+ Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO \\- plus extra fun perks!\n\n **Notice \\- Employment Scams**\nCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.\nWe do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. 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