Solutions Development Manager

Description

Position Summary: This role aims to align technological solutions with commercial and operational strategy to strengthen competitive differentiation, drive innovation, and ensure operational excellence, thereby impacting performance objective achievement and business expansion. Key Highlights: 1. Aligning technological solutions with commercial and operational strategy. 2. Promoting, aligning, and developing innovation and digitalization initiatives. 3. Managing implementation and ensuring adoption of technological solutions. **About DHL** ----------------- **Connecting People, Improving Lives** Become a DHL professional and secure the essentials of your daily life through our best-in-class benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities for growth through multicultural experiences and daily challenges that will push you further. This won’t be just another job—it will be your chance to positively impact both the environment and people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be leveraged if we make everyone feel they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity is our strength.** **Being DHL means maximizing your capabilities.** This position is for SUPPLA S.A. **Role Objective** -------------------- To align the company’s technological solutions portfolio with its commercial and operational strategy, thereby strengthening competitive differentiation, driving innovation, and ensuring operational excellence. This role will contribute to achieving performance objectives, as well as acquiring, renewing, and expanding existing and new businesses.**Key Responsibilities** ------------------------- * Ensure alignment of sector-specific technological solutions with the company’s commercial and operational strategy, guaranteeing compliance with corporate standards, processes, and methodologies such as O2D, DEPIcT, MERLIN, among others. * Act as the sector’s IT Business Partner, facilitating the channeling of initiatives, projects, and technology requirements, and ensuring effective communication between the business and local, regional, and global support teams. * Promote, align, negotiate, and develop innovation, digitalization, mechanization, and operational improvement initiatives, collaborating closely with regional and global IT teams (COEs, IT Product, IT Security, etc.) from the design stage onward. * Define and present alternative cost models associated with technological solutions, evaluating their financial, operational, and strategic impact in the medium and long term to support business decision-making. * Analyze business and customer needs to design and define implementation models for technological developments and enhancements that impact internal processes and customer-facing solutions. * Manage and coordinate execution of technological implementations related to transportation, secondary packaging, and additional sector-specific tools, ensuring adherence to scope, timelines, quality, and defined objectives. * Ensure proper adoption, integration, and functioning of implemented technological solutions, guaranteeing their stability, scalability, and alignment with the sector’s operational processes. **Requirements to Apply** --------------------------- * Professional degree in Systems Engineering, Software Engineering, Information Systems Management, or related fields. * Postgraduate studies focused on software engineering and data architecture, with proficiency in enterprise technologies such as SQL, Oracle, or equivalent systems. * Minimum of eight (8) years’ professional experience leading the development, implementation, and management of high-impact software solutions. * Experience in end-to-end software project management, including ability to analyze and define requirements, scope, and budgets, along with strong technical knowledge of systems, current technologies, networks, and infrastructure. * Solid expertise in using and administering Oracle Transportation Management (OTM). * English Proficiency Level: B2 (Mandatory). * Excel Proficiency Level: Advanced – Data Analysis.