**Job Description** We are a law firm, specializing in immigration and dedicated to serving our community. We are looking for highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and provide exceptional customer service * Resolve inquiries during the initial call efficiently and clearly. * Document the call in real time by writing notes in English and save them in a record **Requirements**: * Minimum of one year of experience in Call\-Center or Customer Service roles * 95% proficiency in spoken, written, and reading English (B2\+) **Compensation**: * $3,500,000 to $4,000,000 (COP) **Work Hours**: * 8am\-6pm Monday to Friday Job Type: Full\-time Work Location: Remote