Join the Merpes team! A company focused on the commercial area is looking for a **Call Center Agent** to join its team. Your main responsibilities will include: Sales and customer service, administrative management through the channels established by the company, sales experience, follow-up on customer cases, providing proactive and effective support, handling PQRS, and experience with office tools. What do you need to be the right candidate? · Be a technical, technological professional or university student in administrative fields · Minimum of (6) months of experience in call centers · Intermediate level of Excel skills, including pivot tables, formulas, and databases What is our offer for this position? · You will have a fixed-term contract · Our work schedule will be Monday to Friday (8:00 am – 5:00 pm), working one Saturday per month (8:00 am - 2:00 pm) · Your workplace will be located at Autopista Medellín-vía Siberia K.m 2.5, complejo logístico industrial y comercial CLIC80 Bodega 23, Cota, Cundinamarca · Minimum legal salary + social benefits + uncapped commissions If you match the profile, don't hesitate to apply and send your resume so we can contact you. You can write to this number: 3154118353 or email seleccion@grupomerpes.com. Job type: Full-time