Villeta Testing & Quality Assurance Job Listings

Professional Education Intern | Bogotá64663190497281120

Indeed

Professional Education Intern | Bogotá

**Additional Locations:** N/A **Diversity \- Innovation \- Caring \- Global Collaboration \- Winning Spirit \- High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high\-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. **Purpose** Professional Education Intern role is a key contributor to the execution of Boston Scientific’s Corporate Strategies. This position provides direct support to Professional Education Manager and Product Managers in the implementation of medical education initiatives and logistical coordination for education´s events. The intern plays a critical role in ensuring that programs and courses are executed with excellence and in alignment with the highest quality standards. **Candidate Profile** * Profession: Biomedical engineer, Business Administration / International business, industrial engineer, marketing * Languages: Spanish \& English **Responsibilities** The Professional Education intern will support the educational plan of the Cardiac Rhythm and EP Division for half of their time and spend the rest working across all corporate divisions, including Peripheral, Urology, Endoscopy, and Neuromodulation, developing and executing Professional Education initiatives according to BSC expectations and policies. **Educational Programs** * Follow\-up on external agencies when required * Support digital education courses related to PSST and content creation, aligned with legal and compliance * Educare medical education platform: ALM creation for each course, registration, reporting, and content adoption follow up. **Proctorship:** * Responsible of Confirmation of Services and consolidate proctorship services. * Follow\-up on Proctorship services (done / cancelled) and invoices received * Keep Updated Proctor data bases \& IRF pre and post approval documentation **Logistics:** * Seminars (salesForce) module administration: + Create educational activities. + Follow\-up information uploaded by FCS: candidates and final attendees + Responsible of data base and reports * Demos, models and POP material request and shipment. * Logistic follow\-up and attendance when required. **ROI:** * Digitalization and consolidation of attendees’ databases, including executed investment * KPIs Monthly follow\-up: Collect performance metrics and measure progress * Monthly Summary of activities executed and impact * Creation of Data bases of HCPs trained by therapies. **Vendors:** * Confirm and track vendor services, quotation and deliveries * Process and follow up on invoices and payments * Maintain and update vendor databases and documentation * Coordinate shipments of demos, models, and promotional materials * Monitor inventory and control processes for vendor\-supplied items **Demos and Models** * Responsible of demos and models process: * Ship demos and models requested by FCS and Marketing * Update demos, models and POP material inventory, and establish a follow\-up and control process. * Load Purchase Orders for POP material **Skills** * Curious, fast\-learning, and resourceful * Organizational skills and detail oriented * Assertive communication skills * Sense of teamwork and the ability to execute programs with healthcare providers. * Ability to prioritize tasks and meet deadlines. * Self\-motivated and hardworking * Self\-driven, responsible, and capable of working independently. * Team player with strong interpersonal skills to interact across different departments and organizational levels. Comfortable working with databases, generating reports, and supporting planning and logistical processes. * **Requisition ID:** 619595 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem\-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

WXJC+53 Cajicá, Cundinamarca, Colombia

Negotiable Salary

Personal Injury Legal Supervisor64146162588802121

Indeed

Personal Injury Legal Supervisor

**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.** **Job Description** As the **Personal Injury Legal Supervisor (Team Lead)**, you’ll oversee a team of Demand Specialists, guiding them in preparing high\-quality demand packages and ensuring exceptional service for our clients. This role requires hands\-on experience in personal injury law — understanding case flow from intake through settlement, medical treatment coordination, and negotiation preparation. You’ll serve as a mentor, quality controller, and process optimizer, helping the team achieve its goals while maintaining compliance and consistency with firm standards. **Key Responsibilities** * Supervise, mentor, and develop a team of Demand Specialists to ensure top\-tier performance and case outcomes. * Review demand packages for accuracy, completeness, and legal soundness prior to attorney review. * Assign and monitor case progress daily to ensure all deadlines and KPIs are met. * Identify bottlenecks and implement process improvements to enhance case turnaround. * Conduct regular case and call audits to ensure proper client communication and documentation. * Lead provider meetings to address delays, clarify expectations, and strengthen partnerships. * Handle client escalations with empathy and professionalism to maintain satisfaction and trust. * Track and analyze individual and team metrics, providing coaching and accountability where needed. * Collaborate with management on strategy, performance reviews, and training initiatives. * Stay current on firm procedures, ensuring all SOPs and training materials reflect best practices. * Participate in recruiting, interviewing, onboarding, and training new team members. **Qualifications** * **Minimum 2 years of leadership or supervisory experience in a personal injury law firm** (e.g., case manager, demand writer, pre\-litigation team lead, or similar role). * Strong understanding of the personal injury process — from treatment to demand and negotiation. * Bilingual (English/Spanish) required. * Excellent written and verbal communication skills. * Highly organized with the ability to manage multiple priorities in a deadline\-driven environment. * Strong attention to detail and problem\-solving abilities. * Empathetic, professional, and client\-centered approach. * Proficient with case management systems and related software tools. **Additional Information** **Work From Home Set\-Up Requirements** * **Computer:** + Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD + Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD + Display: Full HD (1920x1080\) * **Network:** + Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable + Internet Speed: 30 Mbps download, 15 Mbps upload + Latency: Under 100 m. * **Other:** + Noise\-canceling headset Preferably with a 3\.5mm connection. + 720p webcam for meetings, huddles and trainings.

QM28+2M Bojacá, Cundinamarca, Colombia

Negotiable Salary

Indeed

Call Center Manager

**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.”* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.** **Job Description** **Job Description** The Ward Law Group is currently hiring a Call Center Manager to lead and support the Client Support Department. This position requires a strong background in team leadership, customer service, and performance management. The Call Center Manager is responsible for leading and mentoring the Client Support team, providing ongoing guidance and fostering a collaborative, innovative work environment. This role involves setting clear goals, monitoring team performance, and delivering consistent feedback to ensure both individual and departmental success. **Responsibilities** * Lead and mentor a team of Client Support Representatives and Quality Analysts in a collaborative, performance\-driven environment. * Oversee all inbound call handling via a multi\-line phone system, ensuring prompt, accurate, and professional responses. * Analyze call volume data daily to maintain appropriate staffing levels. * Proactively adjust schedules and support recruitment efforts to reduce overflow calls (goal: fewer than 10 per day). * Ensure QA team conducts consistent reviews and delivers coaching during weekly sessions. * Monitor team KPIs, deliver feedback, and implement performance improvement plans. * Prepare and present monthly, quarterly, and annual performance reports. * Maintain and revise Standard Operating Procedures (SOPs) and training materials. * Collaborate with HR on hiring, onboarding, and offboarding. * Submit Monthly VA Hours to HR and conduct formal employee evaluations. * Attend additional in\-person corporate trainings when scheduled (with 30\-day advance notice), including some weekends. **Qualifications** * Must be fluent in English and Spanish. * Must have a Computer (Desktop or Laptop) Core I5 or above, a minimum of 12 GB of Ram; and Windows 10 installed. * Internet speed must be 35Mbps Download and 15Mbps Upload. * USB noise cancelling headsets. * Webcam for daily meetings and huddles. * Must consistently be on time and reliable. * Must work well in a team environment. * Must have excellent written and verbal communication skills, including the ability to successfully communicate with other employees. * Must have proficiency in using computers and relevant software. * Must be able to prioritize tasks effectively. * Must possess strong multitasking and time\-management skills. * Must have strong phone contact handling skills and active listening abilities. * Must have a passion for delivering exceptional customer service. * Must have the ability to handle customer complaints and provide appropriate solutions. * Must be able to adapt to a fast\-paced and changing work environment. * Must have a keen eye for detail to ensure accuracy and thoroughness in all tasks. **Additional Information** * Candidate must have the following work at home settings minimum to work: + **Computer:** - Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD - Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD - Display: Full HD (1920x1080\) + **Network:** - Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable - Internet Speed: 30 Mbps download, 15 Mbps upload - Latency: Under 100 m. + **Other:** - Noise\-canceling headset Preferably with a 3\.5mm connection. - 720p webcam for meetings, huddles and trainings.

QM28+2M Bojacá, Cundinamarca, Colombia

Negotiable Salary

Quality Assurance (QA) Lead - La Vega63837367142531123

Indeed

Quality Assurance (QA) Lead - La Vega

### **About Us:** Champro® is a privately\-owned sporting goods and apparel manufacturer that has been in business for 30\+ years. We deliver high\-value, traditional \& innovative athletic equipment and apparel via outstanding, integrity\-driven customer service. Our business philosophy is focused on our customers and we take pride in providing them with the best overall values in team sports products. **Responsibilities:** --------------------- * Build and develop a skilled QA team, including hiring, onboarding, and mentoring new * members. * Lead the QA team in planning, executing, and delivering high\-quality software testing * initiatives. * Develop, execute, and maintain detailed test plans, test cases, and scripts. * Perform functional, regression, integration, and user acceptance testing (UAT) for web * applications. * Guide and mentor QA team members, providing support, feedback, and technical * expertise. * Collaborate with developers, business analysts, and project managers to ensure clear * understanding of requirements and high test coverage. * Identify, document, and track software defects using test management and bug tracking * tools. * Drive the adoption and enhancement of test automation frameworks (e.g., Selenium, * Cypress). * Validate APIs and backend processes using tools like Postman. * Write and review SQL queries to validate test data and ensure data integrity. * Ensure cross\-browser, responsive, and mobile compatibility testing. * Participate in Agile/Scrum ceremonies, representing QA perspectives and priorities. * Coordinate with DevOps for test integration in CI/CD pipelines. * Manage post\-release validation and coordinate production testing efforts. **Required Qualifications** --------------------------- 5\+ years of experience in software testing, with at least 1–2 years in a lead or senior role. Strong experience with manual and automated testing for web applications and APIs. Proficient in writing SQL queries for data validation. Hands\-on experience with bug tracking and test management tools (JIRA, TestRail, etc.). Solid understanding of Agile/Scrum methodologies and QA best practices. Strong leadership, communication, and collaboration skills. Ability to prioritize tasks and manage team workloads effectively. ### **Preferred Qualifications** * Bachelor’s degree in Computer Science, Information Technology, or a related field. * Experience with test automation tools/frameworks such as Selenium, Cypress, or * Playwright. * Familiarity with performance testing tools like JMeter or LoadRunner. * Programming experience in C\#, JavaScript, or another language used in automated * testing. * Exposure to CI/CD pipelines, Git, and DevOps environments. ### **Company Culture:** We are proud to offer eligible associates a full\-range of benefits including medical, dental, vision and life insurance, as well as short\-term and long\-term disability, 401K, Profit Sharing, paid time off, holidays, and reimbursement toward gym membership fees. A collaborative atmosphere working together to exceed our customers’ expectations, as well as, an Equal Opportunity Employer bringing together diverse individuals to develop new and innovative solutions

2M22+22 La Vega, Cundinamarca, Colombia

Negotiable Salary