Job Summary: This role executes and ensures the correct implementation of operational and administrative processes, providing timely support to branches through information registration and tracking. Key Highlights: 1. Operational and administrative support to the branch network. 2. Opportunity for learning in banking control and operational management. 3. Role focused on processes, control, and information assurance. **Role Objective** Execute and ensure the correct implementation of the operational and administrative processes of the Centralized Control Unit (CCU), providing timely support to the branch network through real-time registration, review, validation, and tracking of information. The role requires continuous coordination with branch supervisors and regional coordinators, ensuring compliance with internal policies, control guidelines, and applicable regulations. **Main Responsibilities** * Execute and support the centralized control processes defined by the area, ensuring their proper application, documentation, and traceability according to established guidelines. * Manage and maintain up-to-date operational databases and reports, guaranteeing the quality, integrity, and consistency of recorded information. * Register and organize operational evidence supporting process execution, facilitating consultation and auditing. * Meet deadlines and standards defined for each assigned activity, ensuring due process and appropriate task prioritization. * Identify opportunities for improvement in basic operational processes, proposing adjustments that contribute to departmental efficiency and order (with leader’s guidance). **Academic Profile** Technologist: * Document Management * Administrative Assistance **Technical Knowledge and Skills** * Basic to intermediate knowledge in: + Administrative and document management. * Proficiency in office tools, especially Excel (intermediate level preferred: filters, tables, data validation). * Ability to handle numerical and documentary information in a structured and organized manner. * Experience or familiarity with repetitive operational processes requiring high levels of accuracy, consistency, and attention to detail. * Strong attention to detail and ability to identify errors, inconsistencies, or deviations in information. **Key Competencies (Soft Skills)** * Organization and effective time management. * Responsibility and commitment to work quality. * Ability to follow established procedures, policies, and guidelines. * Adaptability to change and flexibility when facing modifications in processes, regulations, or tools. * Clear and effective communication. * Teamwork and willingness to interact with different departments. * Ethical, responsible, and discreet handling of confidential information. **Role Characteristics** * Position oriented toward processes, control, and information assurance. * Constant interaction with various internal departments and the branch network. * High level of rigor, organization, and regulatory compliance. * Learning and development opportunity in banking control and operational management processes.