Dual Administrative Apprentice

Description

Job Summary: This role seeks a student or administrative technician to provide public service and efficient operational support across various administrative activities. Key Highlights: 1. Friendly and respectful in-person and telephone service to the public. 2. Efficient operational support for educational, logistical, and administrative processes. 3. No prior experience required; ideal for students or administrative technicians. **Job Description** ---------------------- Ensure timely, friendly, and respectful service to the public, both in person and by telephone. Provide efficient and timely operational support to administrative activities that underpin educational, logistical, maintenance and infrastructure, procurement and supplies, parent and supplier engagement, and other administrative tasks required for the institution’s proper functioning. 3\. Job Responsibilities: * Communicate assertively with parents/guardians to address concerns, requests, complaints, and claims, ensuring effective resolution and/or appropriate referral. * Receive parents/guardians visiting the institution to learn about it and courteously refer them to the relevant staff member (Admissions Coordinator or Director). * Receive suppliers and institutional visitors and direct them to the appropriate department. * Answer incoming switchboard calls assertively and promptly, directing and processing them appropriately. * Receive and process internal and external correspondence. * Draft and transcribe various correspondence and documents. And other duties inherent to the position. Cognita’s school network and all other companies within the corporate group and/or affiliated entities are committed to protecting, safeguarding, and promoting the well-being of children and adolescents in their care, and expect all employees, volunteers, and third parties to share this commitment. Secure Recruitment Policies will be implemented prior to confirming any hiring.**Candidate Requirements** -------------------------- * Student, technical or technological graduate, or fifth-semester student in administrative fields. * No prior experience required. * Proficiency in Microsoft Office. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position. 2\. Check your email. 3\. Log in to Aira and respond to the requested questions and/or assessments. Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About Us** ------------------ * Founded in 2013, Redcol is a private organization that believes in the potential of children and youth to transform society into a better world; therefore, it provides quality education grounded in global standards and universal values as a fundamental right that fosters holistic development. * Redcol is a network currently comprising nine schools across seven cities in Colombia, serving over 7,000 students. It is the result of a journey undertaken by educators and business professionals from diverse sectors who believe in education and in developing well-rounded individuals capable of shaping Colombia’s and Latin America’s future.