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Chat / Digital Media Advisor

COP 1,750,905/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Position Summary: Telecommunications customer service focused on written communication, supported by telephone assistance and commercial management. Key Highlights: 1. Customer service role in telecommunications 2. Focus on chat and digital media interaction 3. Development of service and commercial skills **Chat / Call / Digital Media Customer Service** IF you have already completed an interview or tests for this campaign, please disregard this notice. RESPONSIBILITIES: Telecommunications customer service is primarily focused on written-channel support; however, availability to assist via telephone channel is also required when needed. Experience: 6 months in service and/or commercial management within a call center (preferred). Education: Currently enrolled from the second semester onward, or holding a technical degree in any field. Work Schedule: 42 hours per week, Monday through Sunday including holidays, with availability from 6:00 AM to 12:00 midnight. Monthly Salary for 42 weekly hours: $1\.750\.905 \+ variable bonus of $305\.000 based on service indicators; transportation allowance: $249\.000 \+ statutory benefits and overtime premiums for Sunday and holiday work. **ONLY VIRTUAL OR ASYNCHRONOUS STUDENTS** Work Location: Cl 25G \#73b\-90, central point Training Duration: 1 month; training begins upon hiring. Contract Type: Indefinite-term contract; medical examination availability required. Webcam required for the interview. Employment Type: Full-time Work Location: On-site employment

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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