Description
Position Summary:
Telecommunications customer service focused on written communication, supported by telephone assistance and commercial management.
Key Highlights:
1. Customer service role in telecommunications
2. Focus on chat and digital media interaction
3. Development of service and commercial skills
**Chat / Call / Digital Media Customer Service**
IF you have already completed an interview or tests for this campaign, please disregard this notice.
RESPONSIBILITIES: Telecommunications customer service is primarily focused on written-channel support; however, availability to assist via telephone channel is also required when needed.
Experience: 6 months in service and/or commercial management within a call center (preferred).
Education: Currently enrolled from the second semester onward, or holding a technical degree in any field.
Work Schedule: 42 hours per week, Monday through Sunday including holidays, with availability from 6:00 AM to 12:00 midnight.
Monthly Salary for 42 weekly hours: $1\.750\.905 \+ variable bonus of $305\.000 based on service indicators; transportation allowance: $249\.000 \+ statutory benefits and overtime premiums for Sunday and holiday work.
**ONLY VIRTUAL OR ASYNCHRONOUS STUDENTS**
Work Location: Cl 25G \#73b\-90, central point
Training Duration: 1 month; training begins upon hiring.
Contract Type: Indefinite-term contract; medical examination availability required.
Webcam required for the interview.
Employment Type: Full-time
Work Location: On-site employment