Job Summary: We are seeking a commercial support professional to prepare proposals, manage telemarketing, maintain databases, and coordinate commercial activities. Key Responsibilities: 1. Preparation of commercial proposals and telemarketing of services. 2. Management of customer databases and organization of prospects. 3. Administration of the commercial department and support in customer follow-up. **Company Description** We are the world’s leading inspection, verification, testing and certification company. SGS is the world’s leading inspection, verification, testing and certification company. We operate a network of more than 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy characteristic of Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability. Our brand promise — when you need to be sure — underscores our commitment to trust, integrity, and reliability, enabling businesses to thrive with confidence. We proudly deliver our specialized services under the SGS name and trusted brands such as Brightsight, Bluesign, Maine Pointe, and Nutrasource. **Job Description** * Prepare commercial proposals in accordance with procedures established for each department. * Responsible for telemarketing SGS services. * Maintain records of customer databases. * Maintain offer files. * Administer the commercial department (time management, supervision of schedules, preparation of commercial reports, meeting arrangements, etc.). * Provide support in customer follow-up, including welcoming new customers, scheduling follow-up business appointments, sending specific information, documenting customer details, etc. * Ensure, together with the sales team, adherence to the budget. * Organize prospect databases. * Handle inbound and outbound calls. **Requirements** Education: Technician degree or final-semester student in Business Administration, Marketing, Industrial Engineering, or related fields. Experience: 1 year in roles related to marketing, sales, administration, or similar functions within the sector. Technical Knowledge: Proficiency in Microsoft Office; data analysis knowledge; and training in applicable regulatory frameworks for the sector. **Additional Information** Knowledge of intangible sales, services related to the mining or industrial sectors, or consulting services. Excellent customer service skills.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
