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Help Desk Operations Analyst

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Position Summary: Administrative and event coordinator with experience in request management, user support, and service tracking, ensuring compliance with agreements. Key Highlights: 1. Administrative management and help desk 2. Coordination and management of auditoriums and events 3. Monitoring of service level agreements (SLA) DESCRIPTION **One year of experience in administrative management and help desk processes**, including tracking and control of requests, vendor coordination and management, end-user support and accompaniment, office software proficiency, and requirement administration. Experience in coordinating and managing auditoriums and event spaces, service validation and tracking, incident control, monitoring of service level agreements (SLA), case escalation, and support for maintenance and infrastructure-related processes. REQUIREMENTS Technical/technological degree in administrative management or related fields, or technical/technological degree in infrastructure maintenance or related fields.

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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