Procurement Senior Analyst

Description

Summary: We are seeking a detail-oriented and proactive Procurement Senior Analyst to manage end-to-end purchasing operations, vendor relationships, and financial alignment, ensuring seamless processes and budget adherence. Highlights: 1. Manage end-to-end purchasing, vendor management, and financial alignment 2. Act as a key liaison between internal teams, vendors, and finance 3. Drive positive change in a fast-paced environment with strong analytical skills About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust \& safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long\-term partnerships and empowering our people to drive positive change. About the Job We are looking for a detail\-oriented and proactive Procurement Senior Analyst to oversee our end\-to\-end purchasing operations, vendor management, and financial alignment. In this role, you will act as a key liaison between internal teams, external vendors, and the finance department, ensuring seamless procurement processes, on\-time deliveries, and strict budget adherence. If you thrive in a fast\-paced environment, possess strong analytical skills, and have a background in engineering or business administration, we want to hear from you. As a Procurement Senior Analyst, You Will… * Manage and triage incoming procurement requests within the Jira ticketing queue to ensure timely resolution. * Solicit, analyze, and negotiate competitive vendor quotations to optimize cost and value. * Create Purchase Requisitions (PRs) and drive cross\-functional approval workflows to issue Purchase Orders (POs) on time. * Issue Purchase Orders to vendors and proactively track manufacturing and delivery timelines. * Coordinate logistics to guarantee internal clients receive materials and services within agreed SLAs. * Maintain and update the vendor database to ensure accurate information. * Collaborate closely with the Finance team to resolve invoice discrepancies and ensure accurate and timely processing. * Own, maintain, and regularly update the procurement department’s budget tracking files. * Drive the monthly accrual process. As a Procurement Senior Analyst, You Need… * Bachelor’s degree in Engineering (Industrial, Mechanical, Systems, or related) or Business Administration. * 1 year of experience in procurement, supply chain, or operations management roles. * Proficiency with ticketing and workflow tools (e.g., Jira). * Hands\-on experience with ERP/Procurement systems (e.g., SAP, Oracle, NetSuite). * Advanced Microsoft Excel skills for budget tracking, data analysis, and accruals. * Strong negotiation abilities, excellent cross\-departmental communication, high attention to detail, and a proactive approach to problem\-solving.