Job Summary: We are seeking a Point-of-Sale Quality Analyst to implement food quality and safety programs, assess risks, and drive continuous improvement. Key Highlights: 1. Join a team passionate about service and excellence. 2. Professional growth and development opportunities within a leading company. 3. A diverse and inclusive culture that values the unique contribution of each individual. Do you want to join our team? We are currently looking for our next Point-of-Sale Quality Analyst, who will be responsible for implementing quality and food safety programs applicable to points of sale, assessing operational sanitary risks associated with new products or processes, and generating indicators and strategies for continuous improvement—aiming to mitigate sanitary risks, comply with corporate standards and current regulations, and support operational continuity. **Responsibilities:** * Analyze results from the external audit program, reporting trends and recommendations to the brand, following up on the most critical cases through targeted visits, and periodically verifying external auditors. * Design and execute the microbiological sampling program for water and ice, generating indicators and evaluating sanitary and regulatory risk. * Execute the Product and Surface Analysis Plan, compiling and analyzing results according to specifications or regulations. * Train operational teams on Good Manufacturing Practices, hygiene, and food safety, tailored to specific needs. * Evaluate pest control providers through verification audits at high-risk units and review of their action plans, reporting trends to Operations and Maintenance. Lead emergency response actions in case of imminent risk. * Collaborate in the analysis and investigation of Quality and Food Safety complaints. * Participate in new product and/or operational process developments to challenge and advise on food safety aspects. We are the leading operator of renowned quick-service restaurant, café, and casual dining brands—including Starbucks, Burger King, and Domino's Pizza. Our operations span Colombia, Chile, Argentina, Uruguay, and Paraguay—markets distinguished by diverse accents and cultures coexisting and sharing a common purpose: Delivering happiness and flavorful experiences. What unites us is our passion for serving—and making that service extraordinary—as well as our constant pursuit of moments to enjoy ourselves and connect with one another as a team. Growth is part of our culture—manifested through opening new stores, integrating new brands into our portfolio, entering additional markets, and creating greater employment and talent development opportunities. If you dream big, Alsea is the place for you! Requirements University degree in Food Engineering or related field. Minimum 2 years’ experience in Quality Control linked to manufacturing processes in food plants or gastronomy-sector companies. Experience in Product Quality Control (microbiological, physicochemical, organoleptic analyses). Knowledge of GMPs and Prerequisite Programs. Familiarity with local legislation regarding general food handling provisions. Knowledge of Quality Tools and Dashboard generation (basic statistics, CAPA, etc.). Benefits **In our team:** We demonstrate passion for excellence and strive to overcome every challenge. We foster a culture of recognition and gratitude in everything we do. We create unique experiences, full of flavor and closeness. We generate positive impact—committed to business, people, and the environment. What is our commitment? You’ll join a company with a diverse and inclusive culture, where we promote an environment of respect, collaboration, and development opportunities—valuing the unique contribution of each individual. ❤️ At Alsea, we are the sum of unique experiences and spaces to be happy. Will you join us?
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
