Benefits Operations Analyst

Description

Job Summary: We are seeking a Benefits Operations Analyst for Marsh’s team in Bogotá, responsible for managing health, accident, and life insurance claims, ensuring compliance and operational efficiency. Key Highlights: 1. Critical role in managing health, accident, and life insurance claims. 2. Effective collaboration and communication with clients and internal stakeholders. 3. Opportunities for professional development and a vibrant, inclusive culture. **Company:** ------------ Marsh **Description:** ---------------- We are looking for your talent to join our Marsh team. Based in Bogotá El Dorado, this is a hybrid position requiring at least three days per week in the office. As a **Benefits Operations Analyst**, you will play a critical role in the department. **You will be responsible for:** * Receiving and analyzing health, accident, and life insurance claims. * Tracking and closing cases, ensuring accuracy and compliance with policy specifications. * Conducting detailed document reviews to ensure adherence to policy conditions and evaluating claims with sound judgment. * Collaborating with the team to proactively resolve issues and communicating effectively with clients and internal stakeholders. * Actively identifying and proposing improvements to departmental operational processes, contributing to enhanced service efficiency and quality. **What do you need?** * Technologists or recent graduates in administrative or economics-related fields, with knowledge of insurance—especially health and life insurance. * Minimum 1 year of experience in document analysis and management. * Desired experience in insurance operations, reporting, medical authorizations, and reimbursements. * Proficiency in MS Office, especially Excel. * Strong analytical skills and attention to detail. * Skills in assertive communication, effective collaboration, constructive conflict resolution, and adaptability in dynamic environments. **What makes you stand out?** Follow-up and organization, communication and customer service, attention to detail, proactivity, and problem-solving. **Why join our team?** * We help you become your best self through professional development opportunities, engaging work, and supportive leadership. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities. * Our scale enables us to offer diverse professional opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues operating in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in risk, strategy, and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through its four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive, and flexible workplace. Our goal is to attract and retain top talent and embrace diversity across age, background, disability, ethnic origin, family responsibilities, gender identity or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of remote work and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office\-based teams will identify at least one “anchor day” per week on which their full team will be together in person.