Junior Digital Sales Analyst

Description

Job Summary: The Junior Digital Sales Analyst will support the B2C Digital Sales strategy in Central America and Colombia by managing platforms and providing support. Key Highlights: 1. Support the operation and growth of B2C Digital Sales 2. Manage and follow up with customers and users of digital platforms 3. Collaborate with cross-functional teams on digital initiatives Do you want to build a stronger, more sustainable future and grow your career? Join Cargill’s global team of 160,000 employees who leverage new technologies, dynamic expertise, and over 154 years of experience to connect farmers to markets, customers to ingredients, and people and animals to the food they need to thrive. **Purpose and Impact of the Role** -------------------------------------- The Junior Digital Sales Analyst will support the execution of the Digital Sales strategy for B2C markets in Central America (CAM) and Colombia, contributing to the adoption, administration, and continuous improvement of digital platforms. The role will be responsible for supporting customers and internal teams, managing operational processes associated with the digital channel, and collaborating on initiatives related to digital products and digital transformation. **Key Qualifications** ------------------------ * Support the operation and growth of B2C Digital Sales initiatives in CAM and Colombia. * Manage and follow up with customers and users of digital platforms, promoting their adoption and effective use. * Provide support for order management and monitoring via digital channels. * Identify opportunities to improve processes, tools, and digital experiences for customers and users. * Document, update, and maintain procedures, process flows, and training materials related to digital sales and products. * Support the administration and functional maintenance of digital platforms, applications, and tools. * Generate reports, analyses, and performance metrics to track digital initiatives. * Participate in projects involving the implementation, enhancement, and launch of digital products. * Collaborate with cross-functional teams, including Sales, Customer Service, Marketing, Technology, and Operations. * Support training activities and change management initiatives linked to digital solutions. * Actively participate in EHS initiatives and comply with corporate safety policies. * Maintain organizational standards for housekeeping, safety, and quality. * Other assigned duties. **Qualifications** ------------------ **Minimum Qualifications** * Bachelor’s degree or advanced student in Business Administration, Marketing, Industrial Engineering, Systems Engineering, International Business, or related fields. * Intermediate knowledge of Microsoft Office, especially Excel and PowerPoint. * Interest in and affinity for technology, digital tools, and digital transformation. * Analytical ability and problem-solving orientation. * Communication and teamwork skills. * Customer orientation and focus on continuous improvement. **Preferred Qualifications** * Academic or professional experience in digital sales, e-commerce, CRM, or digital transformation. * Knowledge of Salesforce or other commercial and customer experience management platforms. * Experience in data analysis and metric generation. * Intermediate English proficiency. * Ability to manage multiple priorities and work in dynamic environments. To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.