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Bilingual Customer Service Representative (Mon-Fri)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a Bilingual Agent to provide administrative support to U.S. law firms and medical provider offices, handling communication and documentation. Key Highlights: 1. Excellent work environment and continuous English development 2. Opportunity for professional growth and appreciation of opinions 3. Paid training and no weekend work **Bilingual Agent (Full-Time)** **Location:** Medellín, Antioquia / Puerto Seco **Employment Type:** Full-time (40 hours/week) **Contract Type:** Indefinite term **Schedule:** Monday to Friday **Salary Range:** $2'850\.000 \- $3'100\.000 **Job Summary** We are seeking a **Bilingual Agent** to provide administrative support to U.S. law firms and medical provider offices. Responsibilities include: * Answering and making calls in English * Calendar management and appointment scheduling * Document handling * Professional and courteous communication with clients and team members **Requirements:** * English level B2 * Proactive and customer-oriented attitude **About Us: Professor X** **Vision:** To become the most recognized bilingual staffing company among U.S. physicians and attorneys, targeting 1,000 employees in Colombia by 2026\. **Mission:** To help physicians and attorneys hire motivated personnel in Colombia, providing qualified talent to achieve their business goals. **Benefits of Joining Our Team** * Excellent work environment * Competitive compensation * Continuous English improvement * We value our team’s opinions * Opportunity for professional growth * Highlighting the quality of Colombian labor **Performance Objectives** * Execute administrative responsibilities with attention to detail and efficiency * Schedule meetings and provide support to clients and team members * Communicate professionally via email * Handle sensitive information confidentially **Key Competencies** * Proficiency in Microsoft Office * Excellent time management and multitasking skills * Collaboration and clear communication skills * Attention to detail and problem-solving ability * Positive attitude and capacity to build effective relationships **Education and Experience** * Minimum English level B2 (Bilingual individual) * High school diploma required; technical or university education preferred * No prior experience required; we offer paid training **Physical Requirements** * Ability to sit and work on a computer for extended periods **Additional Benefits** * Paid training * No weekend work * 6 vacation days upon completion of the first 6 months * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund **Join our team and be part of our growth!** Job Type: Full\-time Work Location: In person

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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