Description
Job Summary:
The Collector manages accounts receivable collection, records and verifies payments, monitors outstanding balances, contacts customers, and drafts payment agreements.
Key Highlights:
1. End-to-end management of collections and receivables
2. Monitoring outstanding balances and drafting payment agreements
3. Customer service delivered with respect and confidentiality
Collector Responsibilities:
* Collect and recover receivables from customers.
* Record and verify received payments.
* Monitor outstanding balances and pending installments.
* Contact customers to remind them of payment due dates.
* Draft and monitor payment agreements.
* Manage and update portfolio information in the system.
* Submit collection and portfolio reports.
* Provide customer service with respect, empathy, and confidentiality.
Work Location: On-site employment