




Summary: Join a global team as a Bilingual IT Security Analyst, playing a key role in ensuring enterprise security service health, compliance, and continuous improvement. Highlights: 1. Work with international teams and cutting-edge security operations 2. Exposure to enterprise-level cybersecurity environments 3. High-impact role with visibility across global operations **We’re Hiring \| Bilingual IT Security Analyst** **Location: Hybrid / Bogotá** International environment \| Global stakeholders Are you passionate about cybersecurity, service delivery, and stakeholder management? Join a global environment where you’ll play a key role in ensuring the health, compliance, and continuous improvement of enterprise security services. **\*\*What you’ll do:** \- Act as the main point of contact between internal stakeholders and the Global Security team \- Manage and oversee Security Services delivery across multiple business units \- Monitor SLAs, KPIs, compliance metrics, and security dashboards \- Coordinate onboarding activities, deployments, and communication across stakeholders \- Lead service review sessions and drive continuous improvement initiatives \- Collaborate with Security Operations, IT teams, and external partners to ensure operational excellence \- Support incident reviews, problem resolution, reporting, and governance activities **\*\*What we’re looking for:** \- **Solid English level** \- **Bachelor’s degree** in Information Security, Computer Science, IT, or related field \- **3\+ years of experience in IT Service Delivery or Security Operations** \- Experience working in security\-focused environments \- Strong stakeholder management and communication skills \- Knowledge of ITSM processes, SLAs, KPIs, and service governance \- Certifications such as ITIL, Security\+, or CISM are a plus **\*\*Why join us?** \- Work with international teams and cutting\-edge security operations \- Exposure to enterprise\-level cybersecurity environments \- High\-impact role with visibility across global operations \- Collaborative culture focused on continuous improvement and innovation Interested or know someone who could be a great fit? Send your CV or reach out directly. Job Type: Full\-time Application Question(s): * How much is your salary expectation in COP? * Could you work hybrid in Bogotá? (mandatory) * Are you fluent in English? (will be verified during the interview) Work Location: Hybrid remote in Bogotá, Cundinamarca


