Description
Job Summary:
We are seeking a dynamic and agile Waiter with excellent personal presentation to serve guests in a friendly and efficient manner, ensuring high-quality service and promoting consumption.
Key Highlights:
1. Friendly and efficient customer service
2. Suggestive selling to boost sales
3. Coordination with the kitchen for special requests
We seek a **Waiter** who is dynamic, presents themselves excellently, and demonstrates great agility. Your primary mission will be to serve our guests in a friendly and efficient manner, ensuring high-quality service from the moment they are seated until their departure, promoting consumption and guaranteeing their full satisfaction.
Main Responsibilities
* **Customer Service:** Greet customers warmly, deliver menus or order cards, explain daily specials, and take orders accurately.
* **Table Service:** Serve food and beverages following the establishment’s protocol standards, ensuring proper dish presentation.
* **Suggestive Selling:** Recommend specialties, beverages, or desserts to boost service sales.
* **Payment Handling:** Manage bill delivery and process payments (cash, credit/debit cards, or electronic payment terminals), correctly using the point-of-sale or order system.
* **Cleaning and Setup:** Prepare, clean, and organize tables (mise en place), tablecloths, cutlery, and glassware before, during, and after service.
* **Kitchen Coordination:** Clearly communicate any special requests or food allergies to kitchen or bar staff.
Requirements
* **Education:** High school diploma. Technical training in food and beverage services, dining room and bar operations, or hospitality is desirable.
* **Experience:** Minimum 6 months of experience in dining room service roles within restaurants, hotels, or bar/cafeteria areas.
* **Skills:**
* Excellent communication skills and courteous demeanor.
* Strong customer orientation and a proactive, solution-oriented attitude when handling unexpected situations or complaints.
* Physical agility, good memory, and ability to work under pressure during peak hours.
* Impeccable and neat personal appearance.
* **Availability:** Willingness to work rotating shifts, weekends, nights, and holidays.
What We Offer
* **Salary:** $1\.400\.000 (Base salary) \+ **Tips** \+ statutory benefits.
* **Benefits:** Meals included, work uniform, job stability, and growth opportunities.
Workplace: On-site employment