Description
Position Summary:
We are seeking a dynamic and proactive Supernumerary Commercial Advisor to provide sales support and ensure an exceptional service experience across various business centers.
Key Highlights:
1. Dynamic and proactive service-oriented role
2. Commercial support across various business centers
3. Ensuring continuity of customer service
**Join our team!**
We are looking for a **Supernumerary Commercial Advisor** — a dynamic, proactive, and service-oriented individual who enjoys commercial challenges and can quickly adapt to different teams and projects.
**Job Objective:**
To support the Commercial Management team by covering absences due to breaks, vacations, medical leaves, permissions, and other staffing changes among commercial advisors across various business centers, thereby ensuring continuity of customer service, achievement of commercial goals, and an exceptional service experience.
Requirements
**Academic Qualifications**
* Technical or Technologist degree focused on administrative and/or commercial fields
* Additional training in sales, negotiation, and customer service is desirable.
**Experience**
* Minimum one (1) year of consultative sales experience.
* Experience in real estate, construction, or financial sectors.
* Experience in customer service and tracking commercial processes.
* Proficiency in office productivity tools (Microsoft Office).
**Knowledge**
* Sales negotiation and closing techniques.
* Customer service and support.
* Preparation and follow-up of quotations.
* Document management.
* Support during property affiliation, de-affiliation, and execution of purchase commitment agreements.
* CRM system proficiency (desirable).
**Main Responsibilities**
* Cover staffing changes within the commercial team across various business centers.
* Serve customers in person, via phone, and through digital channels.
* Manage and track prospects and commercial opportunities.
* Adhere to company-established service and customer care protocols.
* Support achievement of commercial goals for assigned projects.
* Accompany customers throughout the affiliation and sales closing process.
* Maintain up-to-date commercial information in the CRM and other tracking tools.
* Participate in commercial events, product launches, and promotional activities.
* Ensure proper presentation and operation of the sales center during assigned shifts.
**Special Requirements:**
* Availability to travel between various business centers.
* **Prior experience in the real estate sector.**
* Availability to work weekends and holidays as per commercial scheduling.
**Management Indicators:**
* Achievement of commercial goals.
* Conversion of prospects into actual business deals.
* Customer satisfaction level.
* Response time to prospects.
* Adherence to working hours, business center coverage, and service protocols.
**What We Are Looking For:**
A results-driven individual with strong commercial attitude, excellent customer service skills, communication and negotiation abilities, and the capacity to integrate rapidly into diverse work teams.
**Employment Conditions**
* Direct employment contract with the company.
* Salary: COP 2,000,000 + statutory benefits + commission plan.
* Bonuses for achieving commercial goals.
* Transportation allowance + Sunday surcharge.
**Work Schedule:**
* Sunday to Sunday, with one (1) weekday compensatory day off.
* One (1) full weekend off per month.
* **If you meet this profile and wish to join a team committed to growth and commercial excellence, apply now and grow with us!**
Work Location: On-site employment