Description
Job Summary:
We are seeking a dynamic Data Marshall – BackOffice Operations Assistant to join our team, with a focus on report generation, database management, and administrative support.
Key Highlights:
1. Professional growth and continuous training.
2. Dynamic and collaborative work environment.
3. Opportunity to build a career within the company.
Join our team at ARCOS BPO as a BackOffice Data Marshall in a Call Center!
If you are a dynamic individual with strong communication skills and attention to detail, this is your opportunity to grow professionally in a challenging and opportunity-rich environment.
Position: Data Marshall \- BackOffice Operations Assistant
Salary: $2\.500\.000 \+ Transportation allowance $249\.095 \+ Statutory benefits
100% on-site work in Bogotá
Schedule: Rotating shifts
Contract type: Direct employment with the Company
Free parking for motorcycles and bicycles
Your main responsibilities will be:
✔ Prepare reports and maintain databases up to date with key information on delinquency, segments, and other indicators.
✔ Provide administrative support to the Operations Director in campaign operational processes.
✔ Prepare and submit negotiation forms escalated to the client.
✔ Track approved negotiations.
✔ Update portfolios in the management application.
✔ Perform control and loading of visits into the corresponding systems.
✔ Prepare follow-up databases and monitor advisor productivity.
✔ Generate reports according to client requirements.
Requirements to apply:
✅ High school diploma, Technical or Technologist degree in administrative or related fields.
✅ 6 months to 1 year of experience as an Operations Assistant in a Call Center. ✅ Verbal and written communication skills.
✅ Teamwork and attention to detail.
✅ Advanced Excel proficiency.
✅ Availability for rotating shifts.
What we offer:
Professional growth and continuous training.
Dynamic and collaborative work environment.
Competitive salary \+ additional benefits.
Opportunity to build a career within the company.
If you meet the requirements and want to be part of an innovative team, apply now and start your journey toward success!
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Job type: Full-time
Work location: On-site employment