Job Summary: This position processes and organizes invoices, prepares billing adjustments, and conducts investigations, ensuring correct execution of all steps in the billing process. Key Highlights: 1. Processes and distributes various billing reports 2. Ensures the accuracy of customer records and responds to inquiries 3. Identifies, investigates, and resolves customer errors or disputes **Before applying, select your preferred language from the options available in the upper-right corner of this page.** Explore your next opportunity with a Fortune Global 500 organization. Discover innovative possibilities, experience our rewarding culture, and work with talented teams that help you improve every day. We know what it takes to take UPS into the future — people with a unique combination of competence and passion. If you have the qualities and motivation to lead yourself or teams, roles are ready to cultivate your skills and take you to the next level. **Job Description:** **Position Summary** This role processes invoices and creates and distributes various billing reports. It is responsible for printing, reviewing, and organizing invoices; preparing billing adjustments; and conducting investigations when necessary. It requires a high level of attention to detail and ensures that all steps in the billing process within the system are executed in the correct order. ### **Responsibilities** * Prepare daily reconciliations and analyze source documents. * Ensure the accuracy of customer records and respond to their inquiries when necessary. * Identify, investigate, and resolve customer errors or disputes. * Edit billing-related information, update customer billing information, and ensure corresponding supporting documentation is included. * Review customer contracts for implementation of new rates and update exception lists. * Create and process manual billing entries; review and compare billing against customer rates. * Process transportation records via data entry (key entry). * Add and maintain customer account information and requirements across various billing systems. ### **Requirements** * Excellent verbal and written communication skills. * Proficiency in Microsoft Office (Word, PowerPoint, and Excel). * Education or knowledge in accounting (preferred). * Required English level: B1 (Intermediate) * Candidates must reside in Medellín or the metropolitan area * Grade: 007 **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
