External Commercial Advisor

Description

Job Summary: Advise customers on the product and service portfolio, contributing to customer loyalty and achievement of commercial goals. Key Highlights: 1. Customer advisory and support 2. Order and portfolio management 3. Promotion of products and digital tools **Position:** External Commercial Advisor **Salary:** $2\.100\.000 \+ commissions **Education:** Technical or Technological degree in Marketing, Administration, or related fields. **Experience:** Minimum 2 years in commercial roles, preferably in companies specializing in blinds, curtains, or related sectors. **Position Objective:** Provide advisory and support services to customers regarding PEL’s product and service portfolio, contributing to customer loyalty, achievement of commercial goals, and efficiency in order and portfolio management. Main Responsibilities * Advise customers on PEL’s product and service portfolio. * Prepare and submit quotations according to customer needs. * Follow up on quotations and manage their closure. * Prepare and send the final invoice to the customer. * Register orders clearly and completely in the PEL portal, including finished products and accessories in SIESA. * Promote the use of self-service digital tools. * Promote products, promotions, catalogs, and available services. * Follow up on order deliveries. * Verify payment and portfolio status with the Accounting department prior to order installation. * Manage and follow up on collections from assigned customers. * Maintain an updated customer database and manage the onboarding of new customers. * Report to the immediate supervisor on emerging trends, needs, or requirements identified among customers that could contribute to improving products or services. * Preference for candidates with personal transportation, as the role requires commercial visits to customers. * Availability to travel within and outside the city according to the commercial schedule. Employment Type: Full-time Workplace: On-site