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Opportunity at a Fortune Global 500 organization\n2. Work with talented teams that help you become better every day\n3. Provides excellent customer service and resolves complex payment issues\n\n**Before you apply to a job, select your language preference from the options available at the top right of this page.**\nExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \\+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.\n**Job Description:**\n**Job Summary** \nThis position performs collection responsibilities according to established procedures for various types of customers. 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Critical role ensuring continuity of service for enterprise-level accounts\n2. Opportunity to take ownership and lead key logistics processes\n3. Work independently during after-hours shifts\n\n**Position Summary**\nWe are seeking a highly organized and service\\-oriented Track and Trace After\\-Hours Staffing Support to provide operational and administrative assistance outside of standard business hours. This role is critical in ensuring continuity of service for enterprise\\-level accounts, supporting load building, appointment scheduling, and proactive customer communication. The ideal candidate is fluent in English, detail\\-oriented, and comfortable working in a fast\\-paced logistics environment during after\\-hours shifts.\n **Key Responsibilities**\nYou will take ownership and lead the process for the following areas (not limited to):\n* Build loads after\\-hours in the Transportation Management System (TMS) for enterprise\\-level accounts not integrated through EDI (both over\\-the\\-road and drayage).\n* Ensure accurate and timely entry of customer orders into the TMS system.\n* Schedule and confirm pickup and delivery appointments with shippers and receivers.\n* Provide administrative support to facilitate overall account success.\n* Proactively monitor shipments and provide timely updates to customers.\n* Respond to customer inquiries and update requests during after\\-hours.\n* Maintain clear communication and follow\\-up on shipment status, changes, and required documentation.\n* Collaborate with internal teams as needed to ensure smooth handoffs and continuity of service.\n \n**Qualifications**\n* Minimum of 1 year of experience in logistics, freight brokerage, track and trace, or customer service roles.\n* Strong command of English (both verbal and written) is required.\n* Proficient in Microsoft Office (Excel, Outlook) and able to quickly learn and navigate TMS systems.\n* High attention to detail with strong organizational and time\\-management skills.\n* Ability to work independently and handle responsibilities during after\\-hours shifts.\n \n**After\\-Hours Schedule Requirement**\n* Wednesday to Friday: 5:00 PM – 10:00 PM\n* Saturday and Sunday: 7:00 AM – 7:00 PM","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769027514014","seoName":"ajc-freight-solutions-track-and-trace-after-hours-staffing-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/ajc-freight-solutions-track-and-trace-after-hours-staffing-support-6515552179379312/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"2563e237-13ae-4a1b-a0b8-0d7e54892778","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1769027514014,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6513607518656212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Specialist - Finance (OTC)","content":"**Title**: Specialist (Finance) OTC\n\n\n**Location**: GSC BOG\n\n\nEnsure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.\n\n\n**Key Responsibilities:**\n\n* Ensure the recording in the system of all cash receipts, bank transfers and/or supports, according to the correct daily identification daily.\n* Request and/or confirm payment supports to customers as the case may be.\n* Consult the information of the banking portals assigned to him/her, with due custody and reserve.\n* Ensure the application according to the cash receipts created within the deadline and the actual detail of the invoices that the customer is canceling to be able to allocate according to support and/or analysis.\n* Download bank statement\n* Escalate mismatched items\n* Monitor with the existing tools the bank reconciliations to perform the corresponding update and debugging. Not applicable for all countries\n* Report the status of the Cash Receipts, in order to provide adequate support for each analyst to confirm the registration of the requests in case of lack of support.\n* Provide adequate support in relation to account reconciliations, assignment adjustments, receipt revisions with Treasury, reconciliation with the external client, as applicable, according to the case external customer as appropriate, according to the information recorded by the system..\n* Review, perform and ensure, the effective return of credit balances, Applies only to certain countries.\n* Follow up on the report of pending cash receipts request for purging.\n\n\n**Skills / Requirements:**\n\n* Students/Professionals in fields such as public accounting, finance, business administration, or financial management.\n* A minimum of 2 years of experience managing accounts payable processes.\n* Good level of MS Excel and other MS Office tools.\n* Customer service and communication skills.\n* Teamwork and autonomy\n\n\n**Relevant information:**\n\n\n* + Type of Contract: Indefinite \\- Directly with DHL Colombia.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768875587394","seoName":"specialist-finance-otc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/specialist-finance-otc-6513607518656212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3666c500-451f-4c9a-81f5-0e3c491e199a","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768875587394,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6512722387392312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Support Coordintor","content":"**Main Responsibilities of this job:** \n1\\. Responsible for daily sales order operation in ERP system, order checking, payment fulfillment, and customer delivery; Follow up the order fulfillment of contract customers, and follow up the order; \n2\\. Product price management, control of special price, and establishment of price list. \n3\\. Responsible for the preparation and review of sales contracts, and file and keep them; \n4\\. Responsible for sales statistics, making various reports and analyzing data; \n5\\. Check the accounts with the finance department, solve the problem of differences, and handle the issue of customer billing; \n6\\. Complete other work assigned by the superior. \n**Requirement:** \n1\\. Columbian nationality \n2\\. Proficiency in Data Management \\& CRM Software \n3\\. Organizational \\& Administrative Support Capability \n4\\. Strong Communication \\& Customer Service Skills \n5\\. English can be used as a working language \n**Address( fully on\\-site):** \nCarrera 9A \\# 98 \\- 37, aPuntevega II Building, Office 201\\.\n\nJob Type: Full\\-time","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768806436515","seoName":"sales-support-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/sales-support-coordinator-6512722387392312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"af3da1f1-12ad-4720-90f9-b54698cbf7ce","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768806436515,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6509188913075512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Manager, Workforce Management","content":"**Requisition ID:** 239196\n \n\n \n\n**Employee Referral Program – Potential Reward:** $0\\.00 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaGBS\n\n **Purpose**\n\n\nThe Senior Manager, Workforce Management, leads a team to manage Labour Services contracts (SOWs/Work Orders); review and approval process for managed suppliers; review and approval process for managed suppliers and/or manages contract execution and invoice management, and/or pool management activities, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.\n\n\nThe Senior Manager, is responsible to manage the Labour Services related demand, third\\-party(vendor/supplier) contracts execution / invoices management and provide advisory to contract owners \\& leadership and support with activities including Contract management, Cost optimization initiatives while interacting and managing relationships with internal stakeholders including Procurement, Contract Management / Legal office, Finance, Third\\-party Risk Management, Internal control functions, Supplier Relationship Managers, and external teams such as third\\-party suppliers. This role works across senior levels of the organization, articulates and executes on strategy, drives value creation, and delivers against third party management policies, standards, and procedures.\n\n **Accountabilities**\n\n\nLeads and drives a customer focused culture by creating relationships with internal stakeholders to support on business objectives, influence key stakeholders and jointly develop, govern, report on the demand management strategies for Labour Services, and leverage broader Bank relationships, systems, and knowledge.\n\n\nCollaborate with contract owners, and business leaders to understand the Labour services demand and provide advisory on the third\\-party engagement strategies including right third\\-party engagement, right contractual vehicle, appropriate contractual terms \\& conditions including business, commercial and legal aspects.\n\n\nMaintains strong relationships with Business Line and account executives/contract owners to enable enterprise views of the third party to develop and drive supplier strategies.\n\n\nManages technology Labour Services contracts review and approval process and/or manages contract execution and invoice management, and/or pool management ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives with full adherence to governing regulations, internal policies, and procedures.\n\n\nLeads and coaches a team of Managers and Analysts, Workforce Management to execute against their assigned activities, goals, and cascaded operational objectives.\n\n\nEnsure cost efficiency by ensuring right contract\\-type, use of appropriate resource roles, approved rates, and right location mix.\n\n\nWorks with Business Line and Contract Owners to build a pipeline of contract renewals and to consolidate business and contract requirements and opportunities to support Strategic Sourcing leads with renewals and inform sourcing strategies\n\n\nUnderstand how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n\n\nContribute to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n\n **Reporting Relationships**\n\n **Primary Manager:**\n\n* Director, Global Procurement Services GBS\n\n**Direct Reports:**\n\nManager, Workforce Management\n\n**Shared Reports (solid/dotted if applicable):**\n\n* NA\n\n**Dimensions**\n\n\nOversee a team of up to 10 direct full\\-time employees\n\n\nThis role is global in nature and supports multiple categories and business units.\n\n\nKey contacts include individuals across multiple Business Lines and Functions\n\n\nSupports department goals \\& objectives related to Value Creation\n\n\nSupports adherence to Procurement and Third\\-Party Management Policy\n\n\nServices the Global Enterprise\n\n **Education / Experience / Other Information**\n\n\nBachelor’s degree in Supply chain, business management, finance, marketing, OR relevant work experience.\n\n\nMinimum 10\\+ years progressive experience in third\\-party/supplier engagement activities. Fair knowledge about contract management (Master Agreement, Statement of Works, purchase order tools, invoice process, etc.) or ability and interest to learn on the job.\n\n\nStrong analytical skills and experience in working with a large dataset on Microsoft excel, and exposure to running complex queries and Macros is preferred. Microsoft Access and/or SharePoint experience, preferred.\n\n\nStakeholder management skills and comfort in speaking with senior leaders at the Bank.\n\n\nStrong business acumen and strategic thinking skills\n\n\nExcellent change\\-leadership and conflict resolution management as well as advanced problem solving skills\n\n **Specific Requirements:**\n\n\nFluent in English and Spanish required\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768530383834","seoName":"senior-manager-workforce-management","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/senior-manager-workforce-management-6509188913075512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6bf07c0a-0199-41e0-94bb-551cabe832ed","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768530383834,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6509188911475412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Manager, Sourcing and Supplier Management","content":"**Requisition ID:** 239197\n \n\n \n\n**Employee Referral Program – Potential Reward:** $0\\.00 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaGBS\n\n **Purpose**\n\n \n\nThe Senior Manager is responsible for overseeing the GBS Sourcing and Supplier Management team and supporting Global Procurement project activities. This role offers a strategic view of third\\-party supplier relationships across business lines and regions, working closely with senior leadership to align goals, drive innovation, and improve performance. In addition to supporting key supplier engagements, the Senior Manager proactively identifies and mitigates risks related to information security, regulatory compliance, legal exposure, and financial health. The role ensure supplier performance meets contractual obligations and that financial spend aligns with approved budgets and business cases.\n\n **Accountabilities**\n\n* Collaborate with Business Unit and Operations leaders to fully understand key business drivers, spend drivers, and achieve required support levels.\n* Proactively work with the Business Line contract owners to understand business needs, business strategy, and pipeline of contract renewals to build an overall supplier contract strategy, with consideration for consolidation and reduction of contracts where opportunity exists.\n* Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Provides category support within and across the Bank’s business segments and serve as a key contributor to a well\\-developed and evolving supplier management process with oversight and accountability for key vendor contracts and performance.\n* Act as an issues/incident escalation point for the supplier that may have an enterprise\\-wide impact.\n* Monitors and consolidates performance to ensure contract compliance and support escalations with an enterprise\\-wide impact or not resolved at the business level.\n* Contribute to a disciplined effort to influence spend and drive cost savings across all business segments.\n* Ensures strong third\\-party management practices aligned to enterprise model are in place to drive continuous improvement.\n* Leads identification of value creation or supplier savings opportunities with Strategic Sourcing lead and Business Lines.\n* Understands how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n* Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.\n* Champions a high\\-performance environment and implements a people strategy that attracts, retains, develops and motivates team members by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.\n* Collaborates with supplier management managers/strategic sourcing managers and the GPS business partners to ensure ONEGPS support and delivery to our business partners across the Bank.\n* Responsible for an up\\-to\\-date supplier portfolio that has complete and accurate information demonstrating the supplier ecosystem/portfolio is free of risk (operational, regulatory, financial, reputational, etc.), performance, financial variances against contract and policies.\n* Coordinate the identification, classification/segmentation and ranking of supplier risks, risk impacts and performance across the assigned suppliers within the Procurement portfolio.\n* Accountable for adhering to a consistent, repeatable approach to managing the risk/performance of their assigned low/medium risk supplier portfolio to the organization through regular evaluation and reporting at the mandated periodic intervals (monthly, quarterly, annually).\n* Ensure third\\- (and fourth\\-) party supplier compliance to contract obligations for both risk/performance/financial, including any regulatory compliance items.\n\n **Reporting Relationships**\n\n**Primary Manager:**\n\n\nDirector, Global Procurement Services GBS\n\n**Direct Reports:**\n\n\nManager, Strategic Sourcing\n\n\nManager, Supplier Management\n\n**Shared Reports (solid/dotted if applicable):**\n\n\nN/A\n\n **Dimensions**\n\n\nExcellent change\\-leadership and conflict resolution management as well as advanced problem\\-solving skills.\n\n\nExcellent stakeholder management skills and comfort in speaking with senior leaders at the Bank, including ability to bridge communications between stakeholders with a focus on structuring contracts to deliver against bank’s needs.\n\n\nKnowledgeable in financial services and regulations (e.g., OSFI, OCC, CFPB, UDAAP) and how they are applied to Third Party relationships is preferred.\n\n\nStrong business acumen and strategic thinking skills.\n\n\nAbility to develop collaborative working relationships with global stakeholder groups. Superior interpersonal and communication skills, exhibits a high level of professionalism.\n\n\nKnowledge and experience with state\\-of\\-the\\-art procurement and analysis technologies.\n\n\nStrong understanding of supplier management and governance concepts including risk management applications and services.\n\n\nExperience developing and completing third\\-party risk assessments for enterprise suppliers.\n\n\nThorough understanding of Supplier Qualification, TPM, and TPRM processes\n\n\nAdvanced knowledge of third\\-party analytics\n\n\nTechnical skills such as Database, PowerBI\n\n\nClear and thoughtful communicator\n\n\nAttention to detail and consistency\n\n\nWork effectively in cross functional team\n\n\nAbility to influence outcomes and decisions\n\n\nStrong understanding of complex contract and risk issues\n\n\nExperience managing complex supplier relationships, regulatory compliance programs, audit management and internal stakeholders (e.g. IT\\&S, Legal, Control Functions etc.)\n\n\nUnderstanding of financial concepts, such as Dun \\& Bradstreet scores, that will help in evaluating the financial and operational risk associated with incumbent and potential suppliers\n\n **Education / Experience / Other Information (include only those that are specific to the role)**\n\n\nBachelor’s degree in management, business, or related field; master (MA or MSc) in business or related field an asset.\n\n\nMinimum of 5\\-10 years progressive sourcing, supplier management, and/or global supplier oversight experience.\n\n\nCPM (Certified Purchasing Manager) preferred.\n\n\nGlobal sourcing, supplier management, and global supplier oversight experience\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768530383709","seoName":"senior-manager-sourcing-and-supplier-management","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/senior-manager-sourcing-and-supplier-management-6509188911475412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8921bfc2-8e9b-4806-8569-3a446c9180d2","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768530383709,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6509188909734512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analyst, Sourcing and Supplier Management","content":"**Requisition ID:** 239318\n \n\n \n\n**Employee Referral Program – Potential Reward:** $0\\.00 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaGBS\n\n **Analyst, Strategic Sourcing and Supplier Management, Global Procurement Services / Global Operations**\n\n **Purpose**\n\n\nThe Analyst is responsible for managing Bank\\-wide supplier activities within the assigned category portfolio, offering a comprehensive view of enterprise third\\-party relationships across multiple business lines and geographic regions. This includes supporting the sourcing and evaluation of suppliers, negotiating contracts, preparing recommendations for decision\\-makers, and facilitating the risk management process. The role plays a critical part in analyzing key supplier relationships to maximize value and foster collaborative data on performance, financial health, contract compliance, innovation, and overall relationship quality\\-across internal stakeholders (including Global Procurement Services, Business Lines, and Third\\-Party Risk Management) and external partners. Sitting within the Strategic Sourcing team, the Analyst contributes to the development of supplier strategies aligned with category and business objectives and provides data\\-driven insights to inform collective strategies, innovation agendas, and performance improvements. The idea candidate thrives in a dynamic, fast\\-paced environment, demonstrates strong collaboration skills, and consistently delivers high\\-quality results.\n\n **Accountabilities**\n\n \n\n* Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Aggregate reporting and analyzing supplier spend, contract and performance across business lines and providing insights to cost management and contractual commitment opportunities.\n* Support the scheduling of supplier relationship management meetings (ensuring all the internal and external stakeholders are included), including documenting meeting minutes and action items are captured and track to closure.\n* Support the creation and aggregation of supplier scorecard information as it pertains to the Bank’s external supplier relationships, and enterprise\\-wide coordination of supplier relationship activities across Business Lines and Functions.\n* Support the creation of the supplier 360\\-degree view by understanding how the supplier performs across different product / service areas within the Bank aggregate information and share insights with stakeholders (i.e. GPS Category /Sourcing Managers).\n* Prepare decks and presentations for relationship meetings, provide key supplier metrics for reporting to Enterprise Third Party Management Program Team.\n* Support the coordination of tracking and closing of supplier issue and incidents that are escalated, ensuring all key stakeholders are engaged and informed.\n* Work closely with the Supplier Management relationship led to coordinate and support the Business Line, Strategic Sourcing, Enterprise Third Party Management Program Team, and other stakeholders.\n* Works closely with Enterprise Third Party Management Program Team to implement and execute on created tools / templates / policies and develops capabilities across Scotia Supplier Management community (share best practices).\n* Collaborates with strategic supplier managers/strategic sourcing managers and the GPS business partners to ensure ONEGPS support and delivery to our business partners across the Bank.\n* Supports sourcing and category analysis as required.\n* Supports the development of supplier strategies and contracts. Enhances supplier relationships by developing and continually improving upon post\\-award supplier processes.\n* Supports Strategic Sourcing team to manage the supplier strategy across Scotiabank and commercial relationship with the supplier.\n* Develops and drives supplier scorecards and ongoing supplier performance improvement working with supply base. Own and maintain key inputs required for enterprise\\-wide reporting and analysis for key reports and decisions.\n* Liaise with procurement partners to review, report on, and revise contractual agreements, supplier and category strategies as necessary.\n* Develops working knowledge of the third\\-party risk management process and requirements across the key risk categories that impact third parties.\n* Liaise with the business contract/risk owners to provide support in the management of all aspects of third\\-party risk, including ongoing monitoring activities (the business/contract owner owns the risk).\n* Identify ways to expand or improve the operational relationship with a supplier to better accommodate the Bank’s needs. Identifies process improvement opportunities to drive better quality and delivery performance. Understands how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions. Support development and implementation of relevant policies, standard, frameworks and requirements relating to third party risk management.\n* Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.\n* Champions a high\\-performance environment and implements a people strategy that attracts, retains, develops and motivates team members by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.\n\n **Reporting Relationships (Job Titles only)**\n\n ***Primary Manager:*** *Manager, Strategic Sourcing and Supplier Management*\n\n***Direct Reports:*** *N/A*\n\n***Shared Reports (solid/dotted if applicable):*** *N/A*\n\n ***Dimensions***\n\n* Able to support the Supplier Management relationship lead in managing enterprise Suppliers, including cross\\-business lines, cross\\-geography, and maintain parent\\-child relationships\n* Able to report on the key metrics of the supplier relationship, leveraging standardize process and tools\n* Able to provide analyse contract and performance data to deliver insights on the supplier relationship\n* Foundational understanding of third\\-party risk management quantification and methodologies\n* Provide support in conflict and issues resolution and escalation management\n* Understanding and coordinate with the Business Line, Strategic Sourcing, and the GPS Supplier Management Team\n* Understand the wider objectives of procurement and supplier management practices, such as business and strategic goals alignment.\n* Excellent analytical and project management skills.\n* Proven ability to lead multiple priorities, adapt to constantly changing business environment and drive projects to completion.\n* Knowledge in financial services and regulations (e.g., OSFI, OCC, CFPB, UDAAP) and how they are applied to Third Party relationships is preferred.\n* Develop strong and trusting working relations through communication, listening, influencing and managing change internally and externally.\n\n ***Education / Experience / Other Information (include only those that are specific to the role)***\n\n* 1\\-2 years’ experience in Supplier relationship management, financial services, or procurement related field.\n* Bachelor’s degree in management, business, or related field; master (MA or MSc) in business or related field preferred.\n* University degree and postgraduate qualifications, or equivalent combination of education and Supplier management experience.\n* Strong financial acumen\n* Demonstrated ability to build sustainable, transparent relationships / partnerships\n* Extensive experience managing and coordinating internal and external stakeholder groups for proven service delivery.\n* Strategic Thinker / Thought Leader\n* Performance driven\n* Vendor management – SLAs, performance consolidation, supplier development etc.\n\n ***Work Conditions***\n\n\nWork in a standard office\\-based environment; non\\-standard hours are a common occurrence. \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768530383572","seoName":"analyst-sourcing-and-supplier-management","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/analyst-sourcing-and-supplier-management-6509188909734512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"70a01e3b-9ed1-41c2-aa53-5ecf30f73955","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768530383572,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6509188907801912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analyst, Supplier Management (EVO)","content":"**Requisition ID:** 239349 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaGBS\n\n ***Purpose***\n\n \n\nThe Analyst, Supplier Management (Enterprise Vendor Oversight) will support 1A contract owners to effectively manage a portfolio of low/medium\\-risk (non\\-critical) vendors and adhere to all Third\\-Part Risk Management Policies and Procedures. This individual will be responsible to anticipate, identify, monitor and mitigate risks associated with assigned third\\-party providers of goods or services, in addition to providing oversight on vendors’ government, legal and financial health. Beyond managing all risks proactively, the Analyst, will also be required to ensure that vendor performance is aligned with contract requirements, and financial expenditures (spend to contract) are aligned with budgets/business cases.\n\n\nThe Analyst will be accountable to compile data and complete documentation related to their assigned vendors’ risk and performance, as well as ensuring that the issues that arise are appropriately captured, assessed and mitigated to acceptable levels. It’s expected that vendor risk/performance reporting will be made available periodically (as dictated by the TPRM policy), by vendor, by product/service category, by risk rating, by Business Line, by Geography, and potentially others, to ensure there is broad insight and awareness across their assigned vendor portfolio, for these low/medium\\-risk vendors.\n\n ***Accountabilities***\n\n* Coordinate the identification and ranking of vendor risks/performance across the assigned vendors within the entire vendor portfolio\n* Participate in the classification/segmentation and tiering of related vendors by risks and risk impacts to ensure the correct level of up\\-front and ongoing monitoring/oversight is completed\n* Manage vendor risks as defined in vendor contracts and in accordance with existing risk management programs and policies.\n* Develop and execute mitigation plans when risks and gaps are identified.\n* Ensure third\\- (and fourth\\-) party vendor compliance to contract obligations for both risk/performance/financial, including any regulatory compliance items\n* Record keeping \\& administration of new contracts and required vendor management activities\n* Facilitate and coordinate the ongoing compliance monitoring of 1A’s to the Procurement \\& TPRM policies\n* Gather data and prepare/complete risk assessments as per predefined cadence for the assigned vendor portfolio as needed, to be published and communicated to stakeholders\n* Track identified risks and risk events (by vendor and for assigned portfolio) and ensure timely resolution\n* Influence vendors and business partners to ensure compliance with risk management policies\n* Partner with Procurement Sourcing and Supplier Management teams to support and proactively manage vendor behavior and/or identify potential areas of contract/cost optimization and risk mitigation\n* Communicate identified risk/performance requirements and violations (by vendor and for entire portfolio) to internal stakeholders (end users within the business) and responsible vendors\n* Understand and apply relevant regulatory and legal compliance requirements.\n* End to end understanding of low/medium risk vendor relationships\n* Adopt and utilize the common processes and procedures to operationalize foundational vendor management activities for low/medium\\-risk vendors across the Bank\n* Understand how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n* Contributes to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.\n* Champions a high\\-performance environment and implements a people strategy that attracts, retains, develops and motivates team members by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.\n\n ***Reporting Relationships***\n\n\nPrimary Manager: Manager, Supplier Management (EVO) \n\nDirect Reports: NA \n\nShared Reports: NA\n\n***Dimensions*** \n\n* Able to report on the key metrics of the supplier relationship, leveraging standardize process and tools\n* Able to provide analyse contract and performance data to deliver insights on the supplier relationship\n* Foundational understanding of third\\-party risk management quantification and methodologies\n* Provide support in conflict and issues resolution and escalation management\n* Understanding and coordinate with the Business Line, Strategic Sourcing, and the GPS Supplier Management Team\n* Understand the wider objectives of procurement and supplier management practices, such as business and strategic goals alignment.\n* Excellent analytical and project management skills.\n* Proven ability to lead multiple priorities, adapt to constantly changing business environment and drive projects to completion.\n* Knowledge in financial services and regulations (e.g., OSFI, OCC, CFPB, UDAAP) and how they are applied to Third Party relationships is preferred.\n* Develop strong and trusting working relations through communication, listening, influencing and managing change internally and externally.\n ***Education / Experience / Other Information***\n\n* Minimun 1 year of experience in administrative positions, customer service or related field.\n* Bachelor’s degree in management, business, or related field.\n* Familiarity with vendor management and governance concepts\n* Experience with vendor risk management applications and services\n* Experience developing and completing third\\-party risk assessments for enterprise vendors.\n* Experience influencing third parties and managing vendor relationships.\n* Understanding of financial concepts, such as Dun \\& Bradstreet scores, that will help in evaluating the financial and operational risk associated with incumbent and potential suppliers.\n* Vendor management – SLAs, performance consolidation, supplier development etc.\n* English level advanced.\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768530383422","seoName":"Analyst%2C+Supplier+Management+%28EVO%29","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/analyst%252c%2Bsupplier%2Bmanagement%2B%2528evo%2529-6509188907801912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"613c0515-1baa-4763-a798-5b8512e096af","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768530383422,"categoryName":"Customer Service - 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Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6504916858649812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Investment Support Officer","content":"Requisition ID: 244683\n\n\nThanks for your interest in ScotiaGBS, the best campus in Bogota.\n\n\nJoin a purpose driven winning team, committed to results, in an inclusive and high\\-performing environment.\n\n **Purpose**\n\n \n\nContributes to the overall success of the Investment Support, Adjustments POD in the GBS\\-DR ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted follow governing regulations, internal policies and procedures.\n\n **Accountabilities**\n\n* Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Effectively and efficiently action any requests into the Investment Services Unit under both SSI and BNS dealers.\n* Retrieves and processes all the transactions received and maintains the Bank’s systems up\\-to\\-date following Scotia Service Standards and agreements as per Service Level Agreement terms.\n* Ensures all SSI and BNS dealer account transfers received on a daily basis are processed in an accurate, timely and high\\-quality by:\n\n\n \n\n Completing, verifying, and processing Adjustment and Unlocking Forms. \n\n Maintaining accurate records of account transfer bookkeeping entries. \n\n Providing prompt and accurate follow\\-up on outstanding transfer items.* Respond to all inquiries received in a timely and knowledgeable form while fostering a relationship of mutual trust, respect, and confidence.\n* Escalating concerns and coordination resolutions with their manager.\n* Reporting any unusual occurrences or fraudulent activities to their manager immediately\n* Understand how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n* Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.\n* Champions a high performance environment and contributes to an inclusive work environment.\n\n\n \n\n Position: Investment Support Officer, Investment Services – Adjustments POD, RBBO**Reporting Relationships** \n\nPrimary Manager: \n\n* Manager, Investment Support – Adjustments/Senior Manager, Investment Support, GBS\\-DR\n\nDirect Reports: • N/A \n\nShared Reports (solid/dotted if applicable): • N/A \n\n\n\n**Dimensions**\n\n* Scotia Mutual Funds, 3rd Party Mutual Funds,GIC’s, Non\\-Registered and Registered Accounts (RRIF, LIF, LRIF, PRIF, LIRA, RRSP, TFSA)\n* Systems: RPM SSUI, IPUI, Intralink, FundSERV, FundCom, and Image/AS400, ATON, PEGA GOFS\n\n **Education / Experience / Other Information (include only those that are specific to the role)**\n\n* Post\\-Secondary Education\n* Advanced English language skills\n* Ability to deal effectively with customer inquiries, complaints, referring to a Manager/Supervisor where necessary, and ensure a prompt and accurate resolution is provided to the complete satisfaction of all parties involved, the Customer, the Bank, and Investment Support department.\n* Demonstrated flexibility in a constantly changing environment (procedural and automated), being versatile and able to provide cover on several posts at different times and at different levels on any given day concurrently.\n* Good organizational skills to manage workload and effectively assist/train employees.\n* Demonstrated knowledge of Accounting Principles, Banking Operations and its linkages/interdependencies with internal and external business partners, an asset.\n* Good knowledge of Microsoft Office applications (Excel, Word, Outlook)\n\n \n\n\n\n**Working Conditions** \n\n* Work in a standard office\\-based environment; non\\-standard hours are a common occurrence.\n* No travel requirements.\n* Attention to details when reviewing/reading material.\n* Pressure from meeting deadlines and situations requiring prompt attention.\n* Can experience significant fluctuations in volumes of work or unexpected events (e.g., system interruptions) which may require overtime.\n* Works in a constantly changing environment.\n* Provides national coverage between the hours of operation: Monday to Friday, 8 a.m. – 8 p.m. and Saturday 8:30am – 5:30pm Atlantic Standard Time.\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768196629581","seoName":"investment-support-officer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/investment-support-officer-6504916858649812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a1876daa-a0a2-4d4e-bd8b-c8d7e539ee16","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768196629581,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6504916857075312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Analyst, IB Fraud Operating Model Governance","content":"Requisition ID: 243683\n\n\nThanks for your interest in ScotiaGBS, the best campus in Bogota.\n\n\nJoin a purpose driven winning team, committed to results, in an inclusive and high\\-performing environment.\n\n ***Purpose*** \n\nSupport to obtain the overall success of the International Banking (IB) Fraud Operations teams, support plans and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The primary role is to ensure that strategic guidelines are translated into clear, consistent operational practices aligned with internal and external regulations.\n\n ***Accountabilities***\n\n* Champions a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Support governance frameworks that align global fraud prevention strategies with regulatory standards and industry best practices.\n* Aid in documenting, reviewing, and updating fraud\\-related workflows, guidelines, and procedures to ensure clarity, audit readiness, and alignment with evolving risks and regulations.\n* Support the identification of operational risks related to process gaps or policy non\\-compliance.Support the identification of operational risks related to process gaps or policy non\\-compliance.\n* Participate in regular assessments of fraud processes to identify inefficiencies, gaps, and risks, and assist in implementing corrective actions to strengthen controls.\n* Assist in managing the global fraud operating model to ensure consistent processes, clear workflows, and effective fraud management across regions and business units.\n* Collaborate with key stakeholders, including Compliance, IT, Cybersecurity, and Legal teams, to ensure fraud management operations are integrated and aligned with broader organizational policies.\n* Support the monitoring and analysis of key fraud performance metrics, such as fraud detection rates, response times, loss prevention figures, and case resolution efficiency, to measure and improve process effectiveness.\n* Conduct periodic reviews of process effectiveness and propose continuous improvement.\n* Collaborate with local and regional teams to ensure proper implementation of governance framework Collaborate with local and regional teams to ensure proper implementation of governance framework.\n* Ensure compliance with global and local regulatory frameworks and relevant standards, adapting processes to meet new legal requirements as needed.\n* Promote the automation of manual fraud management processes to improve efficiency, reduce errors, and allow teams to focus on high\\-priority cases.\n* Develop training and communication materials on policies and processes for different organizational levels.Develop training and communication materials on policies and processes for different organizational levels.\n* Stay informed of global trends in financial fraud, regulatory developments, and technological innovations, and support the adaptation of strategies to stay ahead of emerging threats\n\n\n.• Foster a strong anti\\-fraud culture throughout the organization by promoting awareness, clear accountability, and active participation across all levels and departments.\n\n* Champions a high\\-performance environment and contributes to an inclusive work environment\n\n \n\n Reporting Relationships (Job Titles only) \n\nPrimary Manager: • Senior Analyst, IB Fraud Operating Model Governance. \n\n• Direct Reports: • Manager \n\nShared Reports • Shared Reports \n\n \n\n***Dimensions*** \n\n* Support IB responsibility with all IB business units.\n* Support Fraud technology roadmap and analytics tools (\\+/\\- 10 main systems)\n* Provide support to operations teams in IB fraud hubs/units to develop, execute and monitor fraud strategies across multiple platforms and product lines, leverage best in class operations strategies\n* Utilize diagnostics to identify system, strategy and operation issues. Explain variances and recommend remedial actions.\n* Support Global Fraud Operations strategy development seeking efficiency and effectiveness.\n ***Education / Experience***\n\n* English level B2\\+\n* Bachelor’s Degree in relevant subject matter\n* Understanding Banking system/processes and general payments ecosystem\n* 2 years of Proven experience in process mapping and analysis, capable of accurately identifying and documenting each stage. The role requires the ability to fully document processes, including flows, roles, and associated controls. We seek a process management expert who ensures clarity, consistency, and alignment with corporate standards\n* Blueworks tool (Nice to have)\n* Must be self\\-motivated, energetic and results\\-oriented and be committed to adding value to the organization\n* In addition, the idea candidate would possess:\n\n\n Creative, out\\-of\\-the\\-box thinker, strong analytical and problem\\-solving skills \n\n Excellent verbal, written and presentation skills \n\n Excellent organizational and leadership skills \n\n Highly flexible and able to adapt quickly to changing priorities \n\n Experience with Fraud prevention and strategies is an asset\n\n \n\n \n\n**Working Conditions** \n\nWork in a standard office\\-based environment; non\\-standard hours are a common occurrence with limited travel globally as required.\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768196629458","seoName":"senior-analyst-ib-fraud-operating-model-governance","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/senior-analyst-ib-fraud-operating-model-governance-6504916857075312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4c1ad72b-bfba-4ac4-b696-4710a1b2b2d5","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768196629458,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 18a #20-128, Manuel M. Buenaventura, Cali, Valle del Cauca, Colombia","infoId":"6504916282739412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Billing & Accounts Receivable Specialist","content":"### **Hybrid (onsite 3x/week)**\n\n\nThe Billing \\& AR Specialist ensures financial stability by managing invoicing, payments, and collections. This role requires attention to detail, strong communication, and a proactive approach to maintaining cash flow. You’ll work with internal teams and customers to ensure smooth billing and payment processes.\n\n### **Key Responsibilities:**\n\n* **Billing \\& Invoicing:** Process invoices, manage billing across business units, resolve unbilled items, and ensure accuracy through reconciliation.\n* **Accounts Receivable:** Apply and track payments, monitor overdue accounts, and resolve discrepancies.\n* **Collections \\& Communication:** Follow up on past\\-due accounts via phone/email, maintain customer relationships, and escalate concerns when needed.\n* **Aging \\& Reporting:** Analyze AR aging reports, track overdue balances, and support cash flow improvement strategies.\n* **Credit \\& Risk Assessment:** Assist in credit evaluations and ensure compliance with credit policies.\n* **Process Improvement \\& Compliance:** Enhance billing/collection strategies, maintain records, and collaborate with teams to optimize workflows.\n\n### **Qualifications:**\n\n* Bachelor’s degree in Accounting, Finance, or related field preferred.\n* 2\\+ years of experience in billing, AR, or collections.\n* Strong communication, negotiation, and customer service skills.\n* Proficiency in Microsoft Excel and accounting software.\n* Detail\\-oriented with the ability to manage multiple tasks efficiently.\n\n\nSalary total comp: 4\\.5mil cop/month (base \\+ bonus) \n\n\n\nsTvQ8i9f4E","price":"COP 4,500,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768196584589","seoName":"billing-accounts-receivable-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/billing-accounts-receivable-specialist-6504916282739412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c0e850ae-129a-43e8-926f-9ede6cb7791f","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cali,Valle del Cauca","unit":null}]},"addDate":1768196584589,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6504916281126612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Program Manager-2","content":"**Our Purpose**\n\n*Mastercard powers economies and empowers people in 200\\+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.*\n\n**Title and Summary**\n\n\nSenior Program Manager\\-2\nSenior Program Manager – Operational Excellence\n \n\nOverview: \n\nWho is GBSC?\n \n\nThe Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what’s next. More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People \\& Capability, Sales, Marketing, and Product.\n \n\n \n\nAbout the Role\n \n\nMastercard Revenue Operations \\& Enablement, part of Revenue Accounting Services in GBSC, is seeking a skilled Senior Program Manager involves managing various functions of Operational Excellence, the Senior Program Manager will ensure smooth and efficient business processes, manage relationships and stakeholders, develop and implement strategies to enhance operational performance. This role requires a strong understanding of business analysis, project management, and operational excellence.\n \n\n \n\nKey Responsibilities:\n \n\nDevelop, plan, and oversee the implementation and delivery of operational projects for revenue systems and solutions with assigned teams independently.\n \n\nManage the end\\-to\\-end delivery of program work by reporting progress, ensuring dependencies are covered. overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to successful delivery.\n \n\nExecute and perform intake analysis and tasks across cross functional teams, aligning the focus and priorities to ensure alignment with the Revenue Operational \\& Enablement’s published Best Practices and SOPs.\n \n\nFacilitate effective retrospectives with your team(s) to identify actionable improvements, while ensuring that challenges beyond the team's control are clearly communicated to leadership.\n \n\nClearly report the scope, timelines, dependencies, owners, actions, risks, and mitigation strategies for operational initatives to both the team and leadership.\n \n\nEnhance team efficiency through process improvements.\n \n\nServe as the primary point of contact for your team, delivering accurate status updates and relevant data to key stakeholders and leadership.\n \n\nLead meetings efficiently by scheduling, preparing agendas, documenting minutes, and completing follow\\-up actions. \n\n \n\n \n\n \n\nAll About You: \n\nRequired Skills and Qualifications:\n \n\nProven experience in program management, operations assurance, or related field.\n \n\nStrong understanding of industry standards and best practices in operational assurance.\n \n\nExcellent project management skills, with a track record of successful execution and delivery of complex projects.\n \n\nEffective and structured oversight skills.\n \n\nExcellent communication, collaboration, and interpersonal skills.\n \n\nAbility to work effectively in a fast\\-paced environment.\n \n\nAnalytical, investigative, and problem\\-solving skills\n \n\nStrategic thinker with ability to derive and translate data analytics to meet business goals\n \n\nCoordination and organization skills and the ability to work with multiple stakeholders across global locations to ensure success of the program.\n \n\nMust be able to work independently in developing and mapping out solutions\n \n\nExperience operating in an agile delivery and waterfall model(s), including but not limited to project plans, releases, managing dependencies, roadmaps, and backlog prioritization\n \n\nProficiency in Microsoft Office 365 Tools\n \n\nSolid understanding of risk management disciplines\n \n\nPreferred Qualifications:\n \n\nProfessional certifications such as PMP, Six Sigma, or other relevant certifications.\n \n\nExperience in the financial services or technology industry.\n \n\nExperience with ALM, Jira, Access, or other comparable business intelligence and lifecycle management tools a plus**Corporate Security Responsibility**\n\n \n\nAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:\n\n* Abide by Mastercard’s security policies and practices;\n* Ensure the confidentiality and integrity of the information being accessed;\n* Report any suspected information security violation or breach, and\n* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768196584462","seoName":"senior-program-manager-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/senior-program-manager-2-6504916281126612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"96e6fad0-e60e-46cf-80cf-5697b6aaf17d","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768196584462,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6504913730688212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Logistics Coordinator","content":"Charger logistics Inc. is a world\\- class asset\\-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world\\-class transport provider and continue to grow.\n\n\nCharger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial\\-minded organization that welcomes and support individual idea and strategies. We are currently looking for a very strategic and motivated **Logistics Coordinator** to add to our team.\n\n**Responsibilities:**\n\n* Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.\n* Ensure carrier compliance with company policies and procedures.\n* Analyze lane data, on\\-time performance and costs to effectively negotiate rates with customers and third\\-party carriers to ensure profitability and customer satisfaction.\n* Communicate with brokers, carriers and the customers to resolve any discrepancies.\n* Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments.\n* Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.\n\n**Requirements**\n\n* Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required.\n* Minimum 2 years of experience in Supply Chain/Transportation industry is required.\n* Experience dealing with FTL shipments.\n* Familiarity with North American geography.\n* Proficient in Microsoft Office Suite with the aptitude to learn new software quickly.\n* Problem solving and decision\\-making skills with the ability to work in a team environment.\n* Advanced English skills is a must.\n\n**Benefits**\n\n* Competitive Salary\n* Career Growth\n* Food Coupons\n\n*\"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.*\n\n*We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.*\n\n*We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge\".*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768196385210","seoName":"logistics-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/logistics-coordinator-6504913730688212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5fb3d072-1419-4675-b7a6-219d45622e37","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1768196385210,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6498600192435412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Director, Digital Onboarding","content":"Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best\\-in\\-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double\\-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high\\-growth technology and software companies that drive transformative change in the industries they serve.\n\n\n\nFounded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award\\-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture.\n\n\n\nKaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.\n\n\nn/a\n\n\nJoin the Kaseya growth rocket ship and see how we are \\#ChangingLives !\n\n\n**Additional information** \n\n*Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767703140035","seoName":"director-digital-onboarding","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/director-digital-onboarding-6498600192435412/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"6bb047c9-0e19-4cd8-8db8-cf3812cef29b","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1767703140035,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 17 #37a-135, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia","infoId":"6498600190809812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Service Assistant","content":"**What to Expect**\nTesla Motors is looking for a Service Assistant to work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self\\-motivated team players with a positive attitude and individuals who value customer satisfaction. The Service Assistant is a key contributor to the Tesla experience. \n\n**What You'll Do*** Vehicle cleaning (washing and minor detailing) and shop management\n* Deliver vehicles between production, service, and sales operations\n* Parts runner \\- expedite parts requirements as directed from Parts Operations\n* Truck \\& trailer service and maintenance\n* Other duties as assigned to meet business needs\n **What You'll Bring*** Valid driver's license required\n* Great work ethic \\& team player\n* Ability to lift 50 \\- 60 pounds\n \n\n\nTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. \n\n \n\nTesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767703139908","seoName":"service-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/service-assistant-6498600190809812/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"8e391ee0-f759-4f1a-a763-9b5bf6699549","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1767703139908,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6498600189056112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Team Lead Credit","content":"PURPOSE \\& OVERALL RELEVANCE FOR THE ORGANIZATION:\n\n \n\n\n\nAt adidas, every role counts in driving our purpose forward. The Credit Team Lead ensures the effective execution of credit and collection activities within the Order to Cash (O2C) process. This role is responsible for supervising a team of credit analysts/collectors, driving adherence to global credit policies, and supporting the achievement of key performance indicators such as Gross Overdue, DSO, and Bad Debt. Acting as the operational link between the team and senior O2C leadership, the Credit Team Lead balances customer relationship management with risk mitigation, ensuring reliable cash flow and compliance with corporate standards. \n\n\n\nKEY RESPONSIBILITIES AND GENERAL ACCOUNTABILITIES:\n\n \n\n\n\n\n* Manage small/medium size markets within GBS.\n* Guide and develop GBS O2C team, fostering a high\\-performance culture, and ensuring optimal workload distribution.\n* Coach, mentor, and develop team members to build capability and engagement.\n* Enforce global credit and collection standards, mitigating risk, and ensuring alignment with corporate governance.\n* Drive continuous improvement initiatives, implementing new tools and processes, and supporting transformation projects.\n* Serve as a trusted advisor to internal teams and external customers, resolving escalations, and strengthening relationships.\n* Oversee credit assessments, approvals, and monitoring to minimize financial exposure.\n* Monitor and control overdue receivables, ensuring timely follow\\-up and resolution of outstanding balances.\n* Implement proactive collection strategies to reduce overdue accounts and improve cash flow.\n* Drive reduction of Gross Overdue by implementing proactive collection strategies and monitoring performance.\n* Establish and maintain credit limits in line with global policies.\n* Drive timely collection of receivables, ensuring adherence to KPIs and cash flow targets.\n* Act as escalation point for customer disputes, coordinating resolution with sales, finance, and operations.\n* Build and maintain strong relationships with customers to encourage timely payments and resolve disputes constructively.\n* Negotiate payment plans or settlements with customers when necessary, protecting both the relationship and the company’s financial interests.\n* Implement and maintain standardized O2C processes across the region.\n* Identify opportunities for automation and continuous improvement.\n* Partner with Sales, Finance, and Customer Service to align credit and collection strategies with business objectives.\n* Provide regular updates and transparent communication to senior leadership on performance, risks, and opportunities.\n* Lead O2C transformation initiatives, including new tool implementation and process optimization projects.\n* Influence stakeholders to adopt best practices in order\\-to\\-cash processes, driving consistency and compliance.\n* Deliver accurate reporting and analysis of credit and collection performance.\n* Ensure effective communication and collaboration across Hubs and regional teams.\n* Collaborate cross\\-functionally to streamline order\\-to\\-cash processes, minimizing delays in invoicing and payment.\n* Drive initiatives to reduce DSO by improving collection efficiency and accelerating cash application.\n* Minimize Bad Debt exposure through effective credit risk management, early identification of doubtful accounts, and recovery actions.\n\n \n\n\n\nKEY RELATIONSHIPS:\n\n \n\n\n* Finance Teams\n* Local Credit Management\n* Cash Application Teams\n* Customer Service Teams\n* Record to Report Teams\n* Sales Teams\n* Supply chain, DCs \\& transportation teams.\n* Tech\n\n \n\n\n\nKNOWLEDGE, SKILLS AND ABILITIES\n\n\n: \n\n\n* Strong Finance Acumen.\n* Solid experience with SAP.\n* Experience in a Shared Service environment or similar.\n* Ability to read, write and communicate in English, Spanish \\& Portuguese (if required) in a business setting.\n* Ability to pay close attention to detail and high degree of customer orientation.\n* Strong problem solving and analytical skills.\n* Good communication and people management skills.\n* Self\\-motivated and self\\-directed individual.\n* Ability to adapt to a fast\\-paced environment.\n* Highly results driven and self\\-motivated team player\n* Curious and growth mindset; keen to learn and eager to find solutions outside of the comfort zone.\n \n\n\nREQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:\n\n \n\n\n* BA degree in Accounting, Finance or Economics\n* Minimum of 5 years of relevant experience in End\\-to\\-End processes specifically for O2C activities\n* Advanced English (B2/C1\\)\n* Experience with process improvement and root cause analysis.\n* Experience in an O2C Management role.\n* Proven work experience in people management/ demonstrated ability to manage a medium\\-sized team.\n* Experience in project management.\n* Experience in Shared Service environment is considered a plus\n\n \n\n\nAT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.\n\n\n\n\nCOURAGE: Speak up when you see an opportunity; step up when you see a need..\n\n\nOWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow\\-through.\n\n\nINNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.\n\n\nTEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.\n\n\nINTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.\n\n\nRESPECT: Value all players. Display empathy, be inclusive and show dignity to all.\n\n \n\n\n \n\n**AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.** \n\n \n\n**– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –** \n\n \n\n**BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.** \n\nJOB TITLE:\nTeam Lead Credit\nBRAND:\nLOCATION:\nBogota\nTEAM:\nFinance\nSTATE:\nDist\nCOUNTRY/REGION:\nCO\nCONTRACT TYPE:\nFull time\nNUMBER:\n538805\nDATE:\nJan 5, 2026","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767703139770","seoName":"Team+Lead+Credit","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/team%2Blead%2Bcredit-6498600189056112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bf186c74-2966-4cde-844b-1d4a279a312e","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1767703139770,"categoryName":"Customer Service - 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Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6497078985075312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Systems Engineer","content":"**This position is open for candidates located in Colombia.** \n\n \n\n**Skills \\& Qualifications**\n\n* Field sales experience.\n* Experience in technical/pre\\-sales support as a sales or systems engineer\n* Experience in **LAN/WAN/Internet** services administration\n* Experience with Wireless technologies, deploying, supporting and doing site surveys.\n* Solid understanding of Wireless Authentication technologies\n* Exceptional understanding of **DNS** and **NFS, SMTP, HTTP, TCP/IP**\n* Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.\n* Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802\\.1Q, MD5, SSH, SSL, SHA1, DES, 3DES\n* Experience with encryption and authentication technologies required\n* Certifications: **CCIE, CISSP**\n\n**Job duties and responsibilities:**\n\n* Pre\\-sales \\- assist in **qualifying sales lead** s from a technical standpoint.\n* Sales calls \\- be the **main technical resource** on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.\n* Conversant with **networking applications and solutions** .\n* Post\\-sales \\- be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.\n* Provide assistance to identified customers with post\\-sales training.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767584295000","seoName":"systems-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/systems-engineer-6497078985075312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f651a758-35c0-402f-a73e-59c177abf6ab","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1767584295708,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Cra. 22 # 27-15, Armenia, Quindío, Colombia","infoId":"6496067031091512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Physical Design Manager","content":"This is a hybrid role with four days per week at Cisco’s Yerevan office.\n \n \n\nMeet the Team\n \n \n\nJoin Cisco’s CHG Team in Armenia, a leader in physical design and implementation for groundbreaking networking chips under the globally recognized Silicon One brand. Our team focuses on advancing chip\\-level implementation and analysis for innovative technologies, employing advanced methodologies and best\\-in\\-class tools to solve large\\-scale design challenges. As a part of this innovative team, you’ll lead and collaborate on the physical implementation and sign\\-off of high\\-complexity silicon, ensuring the performance, reliability, and quality of the technology that powers tomorrow’s connectivity. Together, we are redefining what’s possible in networking technology.\n \n \n\nYour Impact\n \n \n\nAs a Physical Design Manager in Cisco’s Silicon One development, you will lead the full physical implementation process from RTL to tape\\-out. You will manage the team responsible for block and full\\-chip design, ensuring performance, area, and power targets are met. Collaborating cross\\-functionally with frontend, IP, and tool vendor teams worldwide, you will deliver signoff\\-ready, next\\-generation networking chips. Beyond technical leadership, you will cultivate a culture of mentorship, innovation, and growth for your team and yourself.\n \n \n\n* Lead the team responsible for full\\-chip and block\\-level physical implementation, from RTL to GDSII and tape\\-out.\n* Oversee all aspects of the physical design process, including synthesis, place and route, timing closure, and sign\\-off.\n* Ensure all designs meet performance, area, and power requirements, and that handoffs between teams are seamless and timely.\n* Collaborate closely with cross\\-functional teams to align on implementation challenges and solutions.\n* Provide technical leadership, mentorship, and support to team members, empowering their growth and success.\n* Engage in strategic planning and contribute ideas to optimize physical design methodologies and workflows.\n\n\nMinimum Qualifications\n \n \n\n* Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.\n* 8\\+ years of experience in ASIC design and physical implementation, including verification.\n* Deep expertise with deep submicron CMOS technologies.\n* Extensive knowledge of the full design cycle from RTL to GDSII.\n* Strong understanding of Static Timing Analysis, timing closure, and design constraints.\n* Proven skills in block\\-level synthesis, place and route, and timing closure.\n* Familiarity with industry\\-standard physical design and sign\\-off tools.\n* Excellent verbal and written communication skills in English.\n* Proven experience managing technical teams in a fast\\-paced environment.\n\n\nPreferred Qualifications\n \n \n\n* Direct experience with EM/IR and ESD analysis, including debugging and solution development.\n* Proficiency in scripting languages such as Tcl, Python, or Shell to improve design flow efficiency.\n* Experience collaborating with global teams and vendor partners.\n* Demonstrated ability to mentor team members and foster a collaborative environment.\n\n\nWhy Cisco?\n \n \n\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\n \nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\n \nWe are Cisco, and our power starts with you.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767505236000","seoName":"physical-design-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/physical-design-manager-6496067031091512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"10ac1e7e-abfc-4b0e-9ac1-209fd4d75215","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Armenia,Quindío","unit":null}]},"addDate":1767505236804,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6496066296320212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Patient Care Coordinator","content":"**Job Description**\nPatient Coordinators assess, plan, and adovcate for the patient's health needs. As trained health professionals, they monitor and coordinate patient's treatment plans, guide them to understand the status of their health, and check in on their progress.\n**Skills and Qualifications**\n* Understanding of the funding resources, services, and clinical standards and outcomes (non\\-excluding)\n\n\n* Minimum high school diploma or equivalent.\n\n\n* Previous experience working with insurance companies required.\n\n\n* Previous experience in customer service, billing, or insurance verification roles preferred.\n\n\n* Highly organized with a strong ability to manage different priorities.\n\n\n* Ability to work with others and use resources to problem solve.\n\n\n* Apply good judgement to fast\\-changing situations.\n\n\n* Strong customer service skills.\n\n\n* Effective verbal and written communication skills.\n\n\n**Job Responsibilities**\n* Ensure complete and accurate patient registration, which includes recording a patient's insurance.\n\n\n* Apply knowledge of funding resources, services, and clinical standards to everyday tasks.\n\n\n* Discuss and consult health history, diagnosis, and needs with patients and family members.\n\n\n* Follow facility guidelines, healthcare laws, and regulations.\n\n\n* Establish and maintain relationships with service providers.\n\n\n* Maintain professionalism and treat patients with respect.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767505179000","seoName":"patient-care-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/patient-care-coordinator-6496066296320212/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"461d9c57-fd29-4aa5-8e79-94b5f626ca45","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1767505179401,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6496065973952212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Técnico de 2da línea","content":"*Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper\\-connected, consumer\\-centric world. Join us in connecting people to commerce in this vital, rewarding role.*\n\nInstalls, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.\n\n\n \n* Gains familiarity with Field Service Technician practices and procedures.\n* With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.\n* Performs hardware repairs on a component level.\n* Cleans and adjusts mechanical components.\n* Configures and installs applicable software.\n* Preventive Maintenance: Performs routine checks according to documented procedures.\n* Refills consumables as directed.\n* IMAC/R: Installs, moves, adds, changes and removes hardware and software products.\n* Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.\n* Participates in regular hardware and software trainings (on the job, classroom and web based).\n* Participates in the implementation of measures to achieve agreed KPIs.\n* Assists with special projects as assigned.\n\n \n**Required Qualifications**\n\n* Education or equivalent work experience required.\n* Minimum of 1\\-2 years of relevant experience or equivalent combination of education and experience in Field Services.\n* Good written and verbal communication skills.\nDriver's license and driving record that satisfies DN's fleet requirements. \n* \n\n***Why should you join Diebold Nixdorf?***\n\n*Brightest minds \\+ technology and innovation \\+ business transformation The people of Diebold Nixdorf are 23,000\\+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.*\n\n*–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*\n\n*\\*\\* To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes\\*\\**\n\n\\#LI\\-RR1","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767505154000","seoName":"second-line-technician","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/second-line-technician-6496065973952212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9211bbe9-22a7-4822-b5b4-62051a899394","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1767505154216,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6496065062771312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales and Customer Service Representative","content":"Do you have experience in customer service and sales? This position is for you! At Venture Global Solutions, we are looking for someone to join our team as a customer service and sales representative for one of our US clients.\n\nYou will work with E\\&S Academy, an educational company that assists prospective students in enhancing their careers by enrolling them in certified healthcare training programs. You will also have opportunities for growth and professional development.\n\nLearn more about our client E\\&S Academy here: **https://esacademy\\-usa.com** \n\nResponsibilities: \n\\- Promote E \\& S Academy’s (United States Adult Vocational School) academic programs to prospective students. \n\\- Drive student enrollments by engaging with prospective students. \n\\- Manage leads using (Outbound calls, inbound calls, texting, emailing). \n\\- Collaborate with internal teams to ensure smooth student onboarding. \n\\- Maintain professional relationships to enhance student satisfaction and drive referrals.\n\n**Requirements:** \n\\- Professional in administrative or related fields. \n\\- B2 level of English or higher. \n\\- Ability to work on\\-site in Barranquilla in a fast\\-paced environment. \n\\- 6 months of sales experience. \n\\- Proficient with Microsoft Outlook, Excel, and Word.\n\n**Benefits:** \n\\- Competitive salary and bonuses. \n\\- Indefinite term contract. \n\\- Opportunities for growth and professional development. \n\\- Work in a collaborative and innovative environment in one of the best areas of the city.\n\nIf you meet the requirements, don't hesitate and apply today! We will be delighted to have you on board.\n\nTipo de puesto: Tiempo completo","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767505083000","seoName":"sales-and-customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/sales-and-customer-service-representative-6496065062771312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f5119ea6-0762-4671-92d2-2161810a0eff","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1767505083029,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6487045037069012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Manager, Business Control","content":"Requisition ID: 240105\n\n\nThanks for your interest in ScotiaGBS, the best campus in Bogota.\n\n\nJoin a purpose driven winning team, committed to results, in an inclusive and high\\-performing environment.\n\n ***Purpose***\n\n \n\nThe Senior Manager, Business Control, provides strategic leadership and oversight for the Business Control function, ensuring consistent, high\\-quality support for Contract Owners across the Third\\-Party Management Lifecycle. This role is accountable for leading a team of Managers and Analysts who facilitate supplier onboarding, risk assessments, and lifecycle activities in alignment with Procurement and Third\\-Party Risk Management policies. The Senior Manager drives operational excellence, stakeholder engagement, and continuous improvement across the enterprise.\n\n ***Accountabilities***\n\n \n\n* Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Define and execute the vision for the Business Control function, aligning with enterprise procurement and risk management strategies.\n* Lead cross\\-functional initiatives to enhance third\\-party lifecycle management and improve service delivery.\n* Manage and mentor a team of Managers and Analysts, fostering a culture of performance, accountability, and collaboration\n* Ensure consistent execution of supplier onboarding, DDQs, payment setup, renewals, and reassessments\n* Ensures Operational Level Agreements are met and addresses barriers to achieving amenable and timely resolution to escalated issues.\n* Serve as a senior point of contact for internal stakeholders including Sourcing, Legal, Risk, Control Functions, and Business Lines.\n* Ensure alignment across functions and resolve escalations with a strategic and solutions\\-oriented approach.\n* Oversee adherence to Procurement and Third\\-Party Risk Management policies and procedures.\n* Support audit readiness and contribute to governance frameworks and policy updates.\n* Establish and monitor KPIs to assess team performance, service quality, and operational efficiency.\n* Lead transformation initiatives within the Business Control.\n* Provide executive\\-level reporting and insights to inform decision\\-making and strategic planning.\n* Support the development and execution of strategic plans related to third\\-party lifecycle management.\n* In conjunction with the Director, GBS Procurement, recruits, selects and onboards permanent and contract staff.\n* Manages team by setting performance expectations, monitoring performance, providing coaching and feedback including the preparation of performance appraisals, and supporting individual personal development plans.\n* Provide input into policy updates, system enhancements, and governance frameworks.\n* Understand how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n* Contribute to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Creates an environment in which his/her team pursues effective and efficient Support Services Operations in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.\n* Builds a high\\-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching\n\n ***Reporting Relationships***\n\n \n\nPrimary Manager: Director, Global Procurement Services GBS \n\nDirect Reports:Manager, Business Control \n\nShared Reports (solid/dotted if applicable): NA \n\n \n\n***Dimensions***\n\n \n\n* Oversee a team of direct full\\-time employees\n* This role is global in nature and supports multiple categories and business units.\n* Key contacts include individuals across multiple Business Lines and Functions\n* Supports department goals \\& objectives related to Value Creation\n* Supports adherence to Procurement and Third\\-Party Management Policy\n* Services the Global Enterprise\n* Subject to SOX reporting accountabilities for controls documentation and audit support\n\n ***Education / Experience / Other Information***\n\n \n\n* College Diploma or University Degree in related field\n* 5\\+ years of accounting, project management, business administration, business analysis, data analyst, business process improvement, operations lead experience related to procurement and/or finance\n* 3\\+ years of people management experience, preferably in a matrixed or cross\\-functional environment.\n* Proven experience managing teams in procurement, third\\-party risk, or vendor lifecycle operations.\n* Strong understanding of supplier lifecycle processes, risk management and compliance frameworks.\n* Strong communication and stakeholder management skills, with the ability to influence at senior levels.\n* Analytical mindset with experience in data\\-driven decision\\-making and performance reporting.\n* Experience with platforms such as Coupa and Icertis, with the ability to guide team usage and optimize processes is an asset\n* Skilled in data analysis and reporting to support performance tracking and decision\\-making.\n* Effective written, oral, and presentation skills, with the ability to tailor messaging for diverse audiences including executives, business lines, and control functions.\n* Strategic thinker with a proactive approach to operational challenges.\n* Ability to manage multiple priorities and drive results in a fast\\-paced environment.\n* Familiarity with Scotiabank Business Lines and Corporate Functions to support their third\\-party needs\n* Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with the ability to produce executive\\-level reporting, dashboards, and presentations\n* Self\\-motivated, proactive, and effective in leading cross\\-functional teams.\n\n**Specific Requirements:**\n\n* Fluent in English and Spanish required \n\n\n\t+\n\n***Working Conditions***\n\n \n\nWork in a standard office\\-based environment; non\\-standard hours are a common occurrence.\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766800393000","seoName":"senior-manager-business-control","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-cust-service-facing/senior-manager-business-control-6487045037069012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e7b4402a-441d-428d-9dd9-6c947d4b66dd","sid":"7759041d-d4d6-4200-bc02-a1eee7c5c2b4"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1766800393520,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4071","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6487045038745712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Quality Assurance Functional Associate","content":"**Requisition ID:** 233620\n \n\n \n\n**Employee Referral Program – Potential Reward:** $200,000\\.00 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaGBS\n\n **Purpose**\n\n \n\nContributes to the overall success of Global HR Technology Quality Assurance Testing globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.\n\n **Accountabilities**\n\n* Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.\n* Assess QAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes.\n* Design QAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures.\n* Schedule and approve the release of projects into the QAT environment; execute complex test plans and supervise the execution of testing, co\\-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co\\-ordinate code delivery with external service providers.\n* Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required.\n* Assess the results of QAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production.\n* Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews.\n* Maintain a thorough and current understanding of a broad range of assigned banking applications, QAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment.\n* Forecast workday estimates based upon project documentation; monitor resource demands and escalate resource shortfalls or conflicts as required.\n* Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to QAT processes in an effort to continually improve overall department efficiency and effectiveness.\n* Understand how the Bank’s risk appetite and risk culture should be considered in day\\-to\\-day activities and decisions.\n* Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\\-to\\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.\n* Champions a high\\-performance environment and contributes to an inclusive work environment.\n\n **Reporting Relationships (Job Titles only)**\n\n \n\nPrimary Manager: (include secondary Manager if applicable) • Quality Assurance Functional Manager / Quality Assurance Functional Specialist \n\nDirect Reports:\n \n\nShared Reports (solid/dotted if applicable): \n\n\n\n**Dimensions**\n\n* Proven work experience in software Quality Assurance\n* Strong knowledge of software QA methodologies, tools and processes\n* Experience in writing clear, concise and comprehensive test plans and test cases\n* Experience with writing simple or complex SQL queries for data validation (must have)\n* Experience working in an Agile/Scrum development process (must have)\n* Experience with performance and/or security testing is a plus\n* Demonstrable, practical hands\\-on experience using Jira (must have)\n* Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively\n* Ability to deal with ambiguity in a fast\\-paced environment while managing multiple competing priorities\n* Results focused innovator, passionate about the success of the team\n* Experience/knowledge of PEGA, Accounting principles, Success Factors, SAP.(nice to have)\n **Education / Experience / Other Information (include only those that are specific to the role)**\n\n* A degree in computer science, IT Business/Management or engineering related discipline is desirable,\n* 1\\-2 years of demonstrable, practical hands on experience as a QA Test Engineer\n* B1 level of English\n\n **Working Conditions**\n\n* Work in a standard office\\-based environment; non\\-standard hours are a common occurrence.\n* Reporting into the QA Testing Specialist in Bogotá, the incumbent will be a member of the QA organization responsible for software testing across a very diverse portfolio of applications for Finance, HR, AML, Risk, Collections, Pega within Enterprise Technology.\n \n\nI have reviewed, and understand the key accountabilities of my role.\n\n \n\nLocation(s): Colombia : Bogota : Bogota\n\n\nScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. 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