Air Import and Export Coordinator

Description

Summary: Coordinate air import shipments and related activities, ensuring compliance, excellent customer service, and effective communication with clients and internal teams. Highlights: 1. Coordinate air import shipments and related activities with customers and agents 2. Handle documentation, costing, billing, tracking, and customer service 3. Troubleshoot and communicate issues with operating systems **What You Can Expect** **:** Coordinate air import shipments and related activities in accordance with customer and/or forwarding agent requirements, and company objectives. * Must handle documentation, costing, billing, filing, tracking, compliance and customer service. * Arrange cargo transportation with all applicable parties. * Coordinate with customers, agents and vendors. * Ability to trouble shoot and work with internal teams to communicate issues with operating system as it relates to the completion of Air Export / Air Import shipment files. * Good customer service and communication skills ability to build relationships with clients to win more freight forwarding opportunities. **What You Bring:** * Minimum of 2 years prior work experience in the logistics and transportation industry, preparing and processing international Air shipments, in\-transit shipments and/or inland\-freight shipments. * Associates degree, vocational training in a related field or a minimum of two years of college coursework preferred. * US compliance training preferred. * Air DG training preferred. * Computer literate. * Fluent in English, both written and verbal; bilingual a plus. * Ability to multitask and work under pressure. * ACE system knowledge preferred.