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Apply today!\n\n**Job Details**\n===============\n\n**Responsibilities:**\n\n* Professionally answer emails directed to the Customer Service Department\n* Create new shipment orders for both domestic and international routes.\n* Validate new orders received from the customer portal to ensure the accuracy of information and documentation.\n* Works closely with all global customer services teams.\n* Utilize World Courier’s operational tools to search import requirements.\n* Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements).\n* Pre\\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc.\n* Entering clear and precise notes/instructions of customer expectations into the job file.\n* Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better.\n* Monitoring shipment during transport and reacting flexibly to any deviation from the plan.\n* Give proper instructions to Ops to handle the shipment correctly.\n* Communicate with national and international stations and agents.\n* Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones.\n* Flexible work schedule (24\\-hour company will require overtime, holiday schedules, and weekend shifts as necessary).\n* Compliance with all appropriate policies, procedures, safety rules, and regulations.\n* Performs related duties as assigned.\n\n\n.\n\n**Education:**\n\n* bachelor’s degree in business, supply chain management or a related field.\n\n**Work experience:**\n\n* 1\\-2 years’ experience in logistics and/or operations management\n\n**Skills and Knowledge:**\n\n* Effective English communication, including writing, speaking, and interpersonal communication.\n* Quick critical thinking and problem\\-solving abilities\n* Excellent customer service and client relations skills\n* Organization and time management skills.\n* Good collaboration and teamwork abilities\n* Ability to work in a fast\\-paced environment.\n* Ability to use computers, software, and other technology to manage shipping orders and communicate.\n* Understanding of the supply chain, including common obstacles and effective solutions\n* Strong geography knowledge\n* Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others.\n* Strong organizational skills, and attention to detail\n* Self\\-motivated and uses own initiative.\n\n**What Cencora offers**\n=======================\n\n\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\n\n\nFull time**Affiliated Companies**\n========================\n\n\nAffiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity**\n================================\n\n\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\n\n\nThe company’s continued success depends on the full and effective utilization of qualified individuals. 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Apply today!\n\n**Job Details**\n===============\n\n**Responsibilities:**\n\n* Professionally answer emails directed to the Customer Service Department\n* Create new shipment orders for both domestic and international routes.\n* Validate new orders received from the customer portal to ensure the accuracy of information and documentation.\n* Works closely with all global customer services teams.\n* Utilize World Courier’s operational tools to search import requirements.\n* Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements).\n* Pre\\-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc.\n* Entering clear and precise notes/instructions of customer expectations into the job file.\n* Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better.\n* Monitoring shipment during transport and reacting flexibly to any deviation from the plan.\n* Give proper instructions to Ops to handle the shipment correctly.\n* Communicate with national and international stations and agents.\n* Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones.\n* Flexible work schedule (24\\-hour company will require overtime, holiday schedules, and weekend shifts as necessary).\n* Compliance with all appropriate policies, procedures, safety rules, and regulations.\n* Performs related duties as assigned.\n\n\n.\n\n**Education:**\n\n* bachelor’s degree in business, supply chain management or a related field.\n\n**Work experience:**\n\n* 1\\-2 years’ experience in logistics and/or operations management\n\n**Skills and Knowledge:**\n\n* Effective English communication, including writing, speaking, and interpersonal communication.\n* Quick critical thinking and problem\\-solving abilities\n* Excellent customer service and client relations skills\n* Organization and time management skills.\n* Good collaboration and teamwork abilities\n* Ability to work in a fast\\-paced environment.\n* Ability to use computers, software, and other technology to manage shipping orders and communicate.\n* Understanding of the supply chain, including common obstacles and effective solutions\n* Strong geography knowledge\n* Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others.\n* Strong organizational skills, and attention to detail\n* Self\\-motivated and uses own initiative.\n\n**What Cencora offers**\n=======================\n\n\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. 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Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. \n\n \n\nOwner is like having an army of engineers and marketers on your side, just like the big chains. \n\n**Our vision**\nWe’re starting by helping independent restaurants succeed online. \n\nBut it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. \n\nOnce we nail the solution for restaurants – we’ll scale it into every other local business type. \n\nIn the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. \n\nRead our Series C memo here \n\n \n\n \n\n**Our traction**\nSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. \n\nMore importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.* **Our team**\n\n\nOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. \n\nWe’ll be scaling even faster in 2026 to keep pace with our customer growth. \n\n**Where we work**\nOwner is a remote\\-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in\\-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. **Why we are looking for you** \n\nWe’re looking for a **strategic, technically strong, and people\\-focused Tier II Support Team Lead** to help scale and elevate our growing Tier II team. If you love solving complex problems, developing others, improving systems, and driving operational excellence, this role is for you. \n\nThe Tier II Support Team Lead will guide a small but high\\-impact team responsible for resolving advanced technical issues, supporting integrations, and shielding the Engineering org from unnecessary escalations. You’ll play a key role in **coaching the team**, **refining processes**, **owning performance metrics**, and working cross\\-functionally with Support, Product, and Engineering to continuously raise our bar for quality. \n\nThis role is remote with a strong emphasis in **Mexico City** or **Bogota Columbia.**\n### **The impact you will have**\n\n* + **Elevate the technical strength of Support:** You’ll coach Tier II specialists to become confident, consistent, and high\\-performing troubleshooters capable of handling complex customer and system issues.\n\t+ **Improve quality across the entire Support org:** Through QA calibration, SOP governance, and training partnerships, you’ll help reduce repeat escalations and improve customer experience end\\-to\\-end.\n\t+ **Increase operational efficiency:** By refining workflows, monitoring team metrics, and driving clearer processes, you’ll help Tier II meet and exceed goals around SLA adherence, one\\-call resolution, and productivity.\n\t+ **Scale Tier II sustainably:** You’ll help build the systems, documentation, and training required for Tier II to grow into a fully mature technical support function.\n\n### **Who you’ll work with**\n\n* + Report directly to the Director of Support\n\t+ Work closely with Tier II Technical Support Agents — guiding their growth through coaching, 1:1s, feedback, and technical mentorship.\n\t+ Partner closely with Support Team Leads, Support Enablement, and our QA Analyst to drive quality and training initiatives.\n\t+ Work cross\\-functionally with Product Managers and Engineering Leads, especially across integrations, POS, and recurring technical issues.\n\t+ Collaborate with CSM, Launch, and other customer\\-facing teams to strengthen escalation paths, knowledge sharing, and troubleshooting practices.\n\n### **✅ What we’re looking for**\n\n* + 3–6 years of customer support or technical support experience, ideally in SaaS.\n\t+ 1–3 years of experience coaching, mentoring, or leading a technical support function (Team Lead, SME, Supervisor, or similar).\n\t+ Strong technical troubleshooting skills—comfortable digging into complex workflows, APIs, integrations, sync logic, and platform behavior.\n\t+ Proven ability to elevate team performance through coaching, QA calibration, and feedback loops.\n\t+ Familiarity with Salesforce, RingDNA/Talkdesk, Jira/Linear, admin consoles, log analysis, or similar support tools.\n\t+ Comfortable managing escalations and communicating clearly with both technical and non\\-technical audiences.\n\t+ Skilled in identifying patterns, surfacing product gaps, and advocating for long\\-term fixes.\n\t+ A calm, supportive leader who thrives in fast\\-paced, high\\-volume environments.\n\t+ Spanish/English bilingual fluency is a strong plus.\n\t+ Restaurant, hospitality, or marketplace support experience is a plus.\n\n### **Pay and benefits**\n\n* + The estimated yearly compensation for this role is the local equivalent to $35,000 USD.\n\t+ Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO \\- plus extra fun perks!\n\n **Notice \\- Employment Scams**\nCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.\nWe do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. 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You have the opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day.\n\n **Job Track Description:**\n\n\n*Through our dedicated associates, Conduent delivers mission\\-critical services and solutions on behalf of Fortune 100 companies and over 500 governments \\- creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.*\n\n\n\nJOIN OUR TEAM AS A HEALTH CARE PROFESSIONAL!\n\n\n**What You Will Do in This Role:**\n\n\n\nProvide **exceptional service** for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction.\n\n\n\nManage customer requests, providing solutions and information while adhering to campaign protocols.\n\n\n**Register and report** customer information in real\\-time, following established guidelines and systems.\n\n\n**What We Offer:**\n\n\n\nCompetitive salary.\n\n\n**Indefinite\\-term contract:** guaranteed stability.\n\n\n**100% remote work:** connectivity allowance provided, and equipment supplied.\n\n\n**Office hours:** Monday to Friday, full\\-time.\n\n\n\nSalary increase on your work anniversary.\n\n\n\nFree access to our e\\-learning platform.\n\n\n\nDiscounts at language schools to perfect your skills.\n\n\n\nA day off for your birthday.\n\n\n**Requirements:**\n\n\n**Education or experience related to healthcare/health** (or the health sector).\n\n\n**Advanced English** proficiency level.\n\n\n\nExcellent communication skills.\n\n\n**Experience Level: Senior** (2 to 6 years).\n\n\n\nConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.\n \n\nConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. \n\n \n\nFor U.S. applicants: Individuals with disabilities who need a reasonable accommodation to apply for or compete for employment at Conduent may request such accommodation by clicking the following link, completing the accommodation request form, and submitting the request using the \"Submit\" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox, download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764814532000","seoName":"health-agent-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/health-agent-bilingual-6461626011289912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"78d3c61d-fcfc-4a0d-8393-8a6e1acea667","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Provide exceptional customer service","100% remote work with equipment provided","Indefinite-term contract for stability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764814532131,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6461626009766512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Lead, West","content":"**About Time Doctor**\n\n\nTime Doctor is a productivity analytics platform used by thousands of companies worldwide to measure, understand, and improve how work gets done. With 150\\+ team members across 45\\+ countries, we’re a fully remote, async\\-first, and deeply global team.\n\n**Why Join Us**\n\n\n 100% remote and async\\-first\n \n\nMission\\-driven company shaping the future of work\n\n\n Strong product\\-market fit with tens of thousands of users (and growing)\n\n\n Collaborative, humble, high\\-performing team\n\n\n Competitive pay \\+ PTO\n\n**The Role**\n\n\nAs the Support Lead, West at Time Doctor, you'll lead and provide guidance to our Western\\-based technical support team while ensuring that customers receive expert assistance. This “player\\-coach” role involves hands\\-on oversight of troubleshooting software issues, account setup, training, and integrations.\n\n\nAs a support team leader, you will be expected to maintain our world\\-class SaaS standards, focusing on metrics such as First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT).\n\n**What You’ll Do**\n\n* Lead and coach a team of technical support specialists, helping them troubleshoot software, account setup, and integration issues.\n* Assist with handling tickets for complex technical issues and/or customer escalations.\n* Provide guidance on handling customer inquiries through chat, email, remote sessions, and video calls.\n* Monitor and maintain high levels of performance in key areas like First Response Time (FRT), Resolution Time (RT), and Customer Satisfaction (CSAT).\n* Manage team schedules and ticket coverage to ensure our 24/7 support commitment\n* Champion an AI\\-First approach by using AI tools in daily support work, speeding up investigations, and identifying automation opportunities that cut manual effort and improve accuracy and customer experience.\n* Collaborate with Sales and Customer Success Managers (CSMs) to ensure a seamless customer experience and escalate complex issues when necessary.\n* Conduct regular training sessions to ensure the team is well\\-versed in best practices, new platform features, and troubleshooting techniques.\n* Analyze customer\\-reported issues and work closely with the product team to resolve bugs and enhance platform functionality.\n\n\nContinuously assess and improve internal support processes, ensuring an efficient, high\\-quality customer experience.\n\n **What You Need**\n\n* 3\\+ years of experience in a customer support or technical support role within a B2B SaaS company, with at least 1 year in a leadership or team lead role.\n* Proficiency in service desk software (HubSpot, Jira, etc.) and knowledge of support workflows.\n* Strong understanding of SaaS applications and troubleshooting methodologies.\n* Proven ability to manage, motivate, and guide a team of technical support specialists.\n* Ability to analyze and explain complex technical issues to both customers and internal teams.\n* Excellent written and verbal communication skills in English.\n* Self\\-motivated with a strong ability to work independently in a remote environment.\n* Passion for customer success and improving the overall customer experience.\n\n**Technical Skills**\n\n* Proficiency in log interpretation and debugging using text editors like Notepad\\+\\+.\n* Experience using browser developer tools for troubleshooting (Console, Network, Service Worker).\n* Basic understanding of REST APIs (GET, POST, PUT, DELETE)\n* Experience in application installation in different operating systems.\n* Working knowledge of Active Directory setup and group policies.\n* Experience using AI\\-powered tools to enhance troubleshooting efficiency, support investigations, and identify opportunities to streamline repetitive or manual support work.\n* Familiarity with MDM solutions for SaaS application deployment.\n* Fluency in Spanish and/or Portuguese is a plus.\n\n**Preferred Locations**\n\n\n LATAM\n\n**Our Hiring Approach**\n\n\n This is a **full\\-time, 100% remote role.**\n\n\n**Equal opportunity employer** — we deeply value diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.\n\n\n️ We **hire globally**. Depending on your location, you may join as a full\\-time employee or contractor. Our Talent Attraction team will walk you through all the details during your first interview.\n\n**About Us**\n\n\nOur vision is to become the **most trusted productivity and time\\-tracking platform** for remote teams.\n\n\nWe help companies and employees **do their best work**, empowering people to thrive wherever they are.\n\n\nWe believe **geography shouldn’t limit opportunity** — office life is outdated, and flexibility is the future.\n\n\nWith **150\\+ team members across 40\\+ countries**, we’re a diverse, fully remote, and async\\-first team.\n\n\nWe’re looking for **innovative, globally minded people** who want to help modernize remote work.\n\n\nLearn more about us here: https://people.timedoctor.com","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764814532000","seoName":"support-lead-west","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/support-lead-west-6461626009766512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"540a1cfc-ede5-4c2b-8cde-63ff10196014","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Lead remote support team","Focus on SaaS customer satisfaction","Utilize AI tools for troubleshooting"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764814532013,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6461626019225812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"NOC Analyst","content":"Job Description\n\n\n**Role:**\n* NOC Analyst\n\n \n\n**Requirements:**\n* **Education:** Technical or Technological degree in Systems, or final-semester student in Systems Engineering, Networks, Telecommunications, or related fields.\n* **Experience:** Minimum six (6) months in Network Support, Help Desk, Diagnostic Services, Level 0 and Level 1 Support.\n\n \n\n**Working Conditions:**\n* Work Location: Bogotá.\n* Work Modality: Hybrid.\n* Contract Type: Fixed-term contract.\n* Salary: $1,557,140.\n* Other benefits include: Growth opportunities within a dynamic and collaborative environment.\n\n \n\nThis job posting is published under the exclusive ownership of ticjob.co\nApply now\n\n\nSDT Ingeniería is a technology operator with over 15 years of experience in the telecommunications and digital transformation sectors; innovation and dynamism are core to our principles—we strive to make technology simple and accessible for all people across Colombian territory.\n\n\nView all >","price":"COP 1,557,140/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764814532000","seoName":"noc-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/noc-analyst-6461626019225812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3c77de47-d353-4cac-b7a1-8f3194922d91","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["NOC Analyst position in Bogotá","Hybrid work schedule","Minimum 6 months of experience in network support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764814532752,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"X94G+6J Barbosa, Santander, Colombia","infoId":"6461626008115512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Advisor","content":"We are looking for a capable, committed, and responsible individual who can handle assigned tasks.\n\nCustomer service experience, ability to work under pressure, cash handling, and professional personal appearance.\n\nA current minimum legal salary is offered.\n\nPlease attach a photo to your resume and send it to recreativos.insuber01@gmail.com.\n\nWe look forward to your application.\n\nJob type: Full-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764814531000","seoName":"customer-service-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/customer-service-advisor-6461626008115512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d9b33970-85ba-49d5-87e6-af7d112071a1","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Customer service experience required","Work under pressure","Minimum legal salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barbosa,Santander","unit":null}]},"addDate":1764814531883,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6460809599462512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Positions","content":"**Build Your Career with Concentrix Colombia!**\n===============================================\n\n\nReady for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact.\n\n\nPosition:\n**Customer Support Representative**\n\n\n* Assist customers via phone, chat, or email with clarity and professionalism.\n* Follow processes and use internal tools to resolve inquiries efficiently.\n* Collaborate with your team to ensure an excellent service experience.\n**Benefits**\n\n\n✅ Competitive base salary \n\n✅ Paid training and development \n\n✅ Legal benefits and job stability \n\n✅ Inclusive, people\\-first culture \n\n✅ Opportunities for growth and advancement\n\n\n**Requirements**\n\n\nHigh school diploma \n\nClear communication skills \n\nBasic computer literacy \n\nCustomer\\-focused mindset \n\nSchedule flexibility\n\n\nApply today and start your journey with Concentrix Colombia!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764750755000","seoName":"bilingual-positions","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/bilingual-positions-6460809599462512/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"44bfabd6-617b-44a3-b80f-99d89c710244","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Competitive base salary","Paid training and development","Opportunities for growth and advancement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764750749958,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6456086921113812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Associate Contract Manager (Renewal Specialist) - (Latam & NAM Accounts)","content":"**Resumes MUST be submitted in English.**\n-----------------------------------------\n\n \n\n\n\nAs an Associate Contract Manager for our 1:Many (Scaled) Customer base at HubSpot you will be responsible for handling all assigned customer contract inquiries in a timely manner for customers in NAM and LATAM. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer\\-focused, results\\-driven organization, you will be responsible for managing a high volume of account\\-related tasks and customer inquiries centered on maximizing customer investment with HubSpot.\n\n\n**In this role, you'll get to:**\n\n\n* Resolve a high volume of customer inquiries in a timely manner while providing exceptional customer service.\n* Communicate directly with customers and internal colleagues to ensure the accurate execution of customer renewals.\n* Solve complex billing issues that require extensive analysis while moving through different scenarios and systems. You will work in conjunction with other internal teams including Customer Success, Accounts Receivable, and Sales, as well as partnering with Business Enablement on ways to enhance our billing infrastructure.\n* Contribute to the growth of the contract management organization by providing feedback and piloting new processes and playbooks.\n\n\n**We are looking for people who:**\n\n\n* Are fluent in Spanish and English\n* Portuguese is a PLUS.\n* Are passionate about creating a great customer experience\n* Show clear communication skills with the ability to effectively lead a phone conversation\n* Have healthy negotiation and interpersonal problem\\-solving skills\n* Seek to understand multiple perspectives in a situation\n* Embrace a dynamic and motivating environment\n* Invest in relationships with customers and colleagues\n* Contribute to a positive team environment of equality and inclusion\n\n\n*We know the**confidence gap* *and* *impostor syndrome* *can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.*\n\n\n***If you need accommodations or assistance due to a disability, please reach out to us*** ***using this form******.***\n\n\n\n*At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in\\-person onboarding. If you join our broader Product team, you'll also attend other in\\-person events such as your Product Group Summit and other gatherings to continue building on those connections.*\n\n\n*If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements*\n\n\n\n***Massachusetts Applicants:*** *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*\n\n\n***Germany Applicants:*** *(m/f/d) \\- link to HubSpot's Career Diversity page* *here**.*\n\n\n***India*** ***Applicants:*** *link to HubSpot India's equal opportunity policy* *here**.*\n\n\n\n**About HubSpot**\n\n\n\nHubSpot (NYSE: HUBS) is an AI\\-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.\n\n\n\nAt HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer\\-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt \\& Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.\n\n\n\nWe're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.\n\n\n\nRecognized globally for our award\\-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.\n\n\n\nExplore more:\n\n\n* *HubSpot Careers*\n* *Life at HubSpot on Instagram*\n\n\n*By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's* *Recruiting Privacy Notice* *for details on data processing and your rights.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764381790000","seoName":"associate-contract-manager-renewal-specialist-latam-nam-accounts","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/associate-contract-manager-renewal-specialist-latam-nam-accounts-6456086921113812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cb936d9c-2d4c-4bf2-859a-fda3c42a9a60","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Resolve customer inquiries and renewals","Collaborate with internal teams on billing issues","Support contract management process improvements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764381790711,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"79Q22222+22","infoId":"6454993743347312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Engineering Manager (Python, React & AWS)","content":"Our client, an AI\\-powered financial technology company, is looking for an **Engineering Manager**. The company automates data extraction and financial modeling for investment professionals. They deliver accurate, auditable data and modern workflows to help analysts spend less time on rote work and more time on insight. \n\n \n\n \n\n\n\n**Responsibilities**:\n\n* Lead, coach, and grow a distributed team of software engineers building production systems used daily by leading asset managers, hedge funds, and banks.\n* Own delivery for a set of product areas across our web app, Excel plugin, data extraction pipelines, and AI/LLM\\-enabled modeling features.\n* Partner with Product, Design, Data Science/ML, and GTM to define roadmaps, break down work, and ship iteratively with clear success metrics.\n* Establish engineering excellence: code quality, testing strategy, CI/CD, observability, incident response, and SLAs for reliability and latency.\n* Drive architectural decisions across Python/Django services, React front ends, and AWS\\-based data services centered on S3 and related primitives.\n* Guide the integration and safe operation of LLM features (prompt/version management, eval/guardrails, data privacy, cost/performance).\n* Ensure data accuracy and auditability standards are upheld across ingestion, normalization, and delivery, including source\\-linking for every datapoint.\n* Hire and develop talent; set goals, provide feedback, and create growth paths for engineers at multiple levels.\n* Champion an inclusive, async\\-friendly culture that supports teammates across time zones while maintaining high velocity.\n\n**Requirements**\n\n* 7\\+ years of professional software engineering experience, including 2\\+ years managing engineers and delivering user\\-facing products at scale.\n* Track record leading distributed teams and shipping iteratively in fast\\-paced environments.\n* Hands\\-on experience with Python (Django or similar web frameworks) and modern front\\-end development (React; TypeScript a plus).\n* Strong grasp of AWS fundamentals and operating production systems with S3\\-centric data storage, APIs, and background processing.\n* Fluency in software delivery practices: roadmapping, estimation, CI/CD, code review, testing strategies, and production operations/incident management.\n* Experience collaborating closely with Product and cross\\-functional partners to define scope, milestones, and success metrics.\n* Ability to make pragmatic architectural tradeoffs balancing speed, quality, cost, and risk.\n* Excellent communication skills tailored for async, written\\-first collaboration.\n\nNice to have:\n\n* Experience building AI/LLM\\-enabled features in production, including retrieval augmentation, prompt management, evaluation, guardrails, and cost optimization.\n* Background in financial data, investment research workflows, or document\\-heavy data extraction (e.g., SEC filings, investor materials).\n* Knowledge of data processing at scale (queues/streaming, batch processing) and service containerization/orchestration.\n* Exposure to security and compliance for enterprise customers (e.g., SOC 2\\) and data privacy best practices.\n\n**Benefits**\n\n\nAt Devsu, we believe in creating an environment where you can thrive both personally and professionally. By joining our team, you’ll enjoy:\n\n* A stable, long\\-term contract with opportunities for career growth\n* Private health insurance\n* A remote\\-friendly culture that promotes work\\-life balance\n* Continuous training, mentorship, and learning programs to keep you at the forefront of the industry\n* Free access to AI training resources and state\\-of\\-the\\-art AI tools to elevate your daily work\n* A flexible Paid Time Off (PTO) policy as well as paid holiday days\n* Challenging, world\\-class software projects for clients in the US and LatAm\n* Collaboration with some of the most talented software engineers in Latin America and the US, in a diverse work environment\n\n\nJoin Devsu and discover a workplace that values your growth, supports your well\\-being, and empowers you to make a global impact.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764296386000","seoName":"engineering-manager-python-react-aws","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/engineering-manager-python-react-aws-6454993743347312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d5034573-5dbf-45a7-837e-964260846ebb","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Lead distributed engineering team","Own product delivery across web app and AI features","Guide LLM integration and data accuracy"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1764296386198,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 17 #37a-135, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia","infoId":"6454993744921712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Tesla Advisor, Delivery","content":"**What to Expect**\nAs a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. 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We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.\n\n **What You'll Do*** Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments\n* Demonstrate expertise in selling Tesla’s products and services\n* Maximize scheduling efficiency to improve customer experiences\n* Compile reports for performance improvement and support training\n* Work closely with other employees to ensure smooth pre\\-delivery experiences for customers with upcoming delivery appointments and provide a great customer\\-centric delivery experience\n* Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report\n* Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales\n **What You'll Bring*** At least 1 year of customer service experience\n* Proactive team member and ability to develop collaborative relationships\n* Highly organized and excellent written and verbal communication skills\n* Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)\n* Ability to work evening hours, weekends, and holidays in a retail environment\n* Valid driver's license required\n \n\n\nTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. 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You will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician.\n**In this role you will:**\n* Answer customer interactions (calls/emails) within SLAs and follow up on any further actions needed for resolution or install (Sales, Billing/Account, and tech Support)\n* Use every resource available to resolve customer’s issue.\n* Dispatch appropriately according to the need and SLAs.\n* Support Field Operations team members with work orders’ inquiries and communication with the customer.\n* Perform other duties as assigned.\n\n**Who You Are:**\nIdeal candidates for this position will be analytical but with an outgoing customer service attitude. 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You’ll handle inquiries via phone, email, and written correspondence always delivering accurate information with professionalism and empathy.\n***Key Responsibilities:***\n* Answer inbound calls, emails, and written requests.\n* Provide clear, accurate information about case details, member rights, deadlines, and options.\n* Follow company procedures and training materials to resolve issues efficiently.\n* Escalate complex situations when necessary and complete follow\\-up tasks to ensure resolution.\n* Deliver excellent customer service while maintaining accuracy and attention to detail.\n* Support additional projects and duties as needed.\n\n**Who are you?**\n* Experience: 1\\+ years in a call center or customer service role.\n* Strong verbal and written communication skills; bilingual English/Spanish.\n* Comfortable working with computers, Microsoft Office, and internal systems.\n* Ability to stay organized, follow protocols, and provide exceptional service in a fast\\-paced environment.\n\n\n**Who We Are:**UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. 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Please include your resume with your application. Thanks and good luck!\n\n**Apply today!** https://www.ondemandassessment.com/link/index/JB\\-ZVZY8TAXX?u\\=1062055\n\nJob Type: Full\\-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070512000","seoName":"bilingual-medical-scheduling-specialist-bogota-medellin-and-barranquilla-colombia","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/bilingual-medical-scheduling-specialist-bogota-medellin-and-barranquilla-colombia-6452102526208112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4cff53e0-a2ef-40a0-a7c3-08d91b50daa9","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Bilingual Medical Scheduling Specialist","Fluent in English and Spanish","Coordinate imaging appointments"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764070509860,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6452102529318512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Experience Analyst – PQRS Management","content":"Are you a responsible, proactive person with a vocation for customer service?\n\nThis is your opportunity to become part of a growing company that values commitment, accuracy, and teamwork, always focused on delivering exceptional customer service!\n\nWe are looking for a Customer Service Analyst experienced in implementing a customer service model. 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The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia.\n\n\nIf you are interested in consulting vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option Work with Us\n\n\n**Job Functions:**\n\nAn important company located in Medellín is seeking experienced personnel with a minimum of 12 months of experience to join its team as customer service assistant.\n\n\n**Academic Requirements:** Technical degree in customer service or related fields.\n\n\n**Specific Responsibilities:**\n\n* Attend to customer needs, complaints, or claims.\n* Contact customers for service follow-up and service offerings.\n* Make phone calls offering services.\n* Validate customer satisfaction.\n* Attend to customer needs in person.\n\n\n**Knowledge Required:**\n\n* Customer service.\n\n\n**Salary:** $1,423,500 + statutory benefits.\n\n**Work Schedule:** Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 1:00 p.m.\n\n**Contract Type:** Permanent.\n\n**Work Location:** Medellín. In-person mode.\n\n\n**Requirements:**\n\nMinimum 12 months of experience in the role of customer service assistant.\n\nTechnical degree in customer service or related fields.\n\n\n**Offer Conditions:**","price":"COP 1,423,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070406000","seoName":"customer-service-assistant-1626501635-1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/customer-service-assistant-1626501635-1-6452101201741012/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"5e81363b-9eb0-438c-a5a5-8d6c1de862cb","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Customer service role in Medellín","Minimum 12 months experience required","Presential work schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764070406385,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 18a #20-128, Manuel M. Buenaventura, Cali, Valle del Cauca, Colombia","infoId":"6452099939097812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"technical specialist in telecommunications","content":"A leading company in the telecommunications sector, with more than 15 years of experience in the market and a wide portfolio of services in energy, technological equipment provision, and technical support, is seeking to strengthen its team with a **Technical Specialist or Technologist in Telecommunications, Electricity, or related fields** for field work.\n\n**✅ Location:** Cali, Valle del Cauca \n**✅ Contract:** Permanent \n**✅ Work schedule:** Full-time \n**✅ Salary:** Negotiable based on experience and certifications \n**✅ Application deadline:** 08/20/2025\n\n**✅ Required profile:**\n\n* Technician or technologist in telecommunications, electricity, or related fields.\n* Minimum of 3 years of certified experience in splicing, installation, and maintenance of optical fiber.\n* Advanced knowledge in diagnostics and testing using OTDR.\n* Valid certification in safe working at heights.\n\n**✅ Main responsibilities:**\n\n* Perform splicing, installation, and preventive and corrective maintenance of optical fiber.\n* Conduct advanced diagnostics and tests using OTDR.\n* Ensure compliance with industrial safety protocols.\n* Participate in planning and executing telecommunications projects.\n* Report progress and work updates to the project coordinator.\n\n**✅ Additional requirements:**\n\n* Availability for field work.\n* Ability to work effectively in a team.\n* Valid driver's license (preferred).\n\nType of position: Full-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070307000","seoName":"telecommunications-technician","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/telecommunications-technician-6452099939097812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c42f2da8-3b1f-4d9d-8def-4c2501853090","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Technical role in telecommunications","Experience with fiber optics","Full-time position in Cali"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cali,Valle del Cauca","unit":null}]},"addDate":1764070307742,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 18a #20-128, Manuel M. Buenaventura, Cali, Valle del Cauca, Colombia","infoId":"6452099937600112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"liniero","content":"Leading company in the telecommunications sector, with more than 15 years of experience in the market and a wide portfolio of services in energy, technological provision, and help desk, is looking to strengthen its team with a **Fiber Optic Lineman** for fieldwork.\n\n**✅ Location:** Cali, Valle del Cauca \n**✅ Contract:** Permanent \n**✅ Schedule:** Full-time \n**✅ Salary:** Negotiable based on experience and certifications \n**✅ Application deadline:** 08/20/2025\n\n**✅ Required profile:**\n\n* High school graduate.\n* Minimum 1 year of experience in fiber optic cable installation.\n* Proficiency in anchors and hardware.\n* Valid certification for safe work at heights.\n\n**✅ Main responsibilities:**\n\n* Carry out fiber optic cabling.\n* Perform installation, securing, and adjustment of anchors and hardware.\n* Ensure compliance with industrial safety protocols.\n* Report progress and job updates to the project coordinator.\n* Assist in preventive and corrective maintenance tasks.\n\n**✅ Additional requirements:**\n\n* Availability for fieldwork.\n* Ability to work in a team.\n* Driver's license (preferable).\n\nJob type: Full-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070307000","seoName":"liniero","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/liniero-6452099937600112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6ca840de-5938-4ea6-b552-f5b371ed7bbf","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Install fiber optic cables","Work in team","Experience in fiber optic installation"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cali,Valle del Cauca","unit":null}]},"addDate":1764070307625,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6452098823897912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"commercial advisor call center","content":"BE PART OF A GROWING MULTINATIONAL COMPANY!\n\nPassionate about sales and natural wellness? This is your opportunity to shine.\n\nWe are looking for COMMERCIAL ADVISORS CALL CENTER (with or without experience) who want to grow personally and professionally in a leading company in natural products.\n\nWHO ARE WE LOOKING FOR?\n\nHigh school diploma required\n\nAbility to communicate with empathy and confidence\n\nSales-driven mindset and leadership attitude\n\nDesire to learn, improve, and generate income\n\nPositive energy and consistent willingness\n\nFLEXIBLE SCHEDULE:\n\nRotating 2x2 shifts (work 2 days, rest 2\\)\n\nOne and a half hours of break\n\nMODALITY:\n\nIn-person work in Bogotá – Chapinero\n\nCONTRACT TYPE:\n\nSERVICE CONTRACT (Accepting the offer means accepting this type of contract)\n\nECONOMIC OFFER: $1\\.800\\.000 average monthly\n\n\\+ Uncapped commissions\n\n\\+ Performance bonuses\n\nWHAT DO WE OFFER YOU?\n\nFast selection process with immediate response\n\nReal opportunities for professional growth\n\nExcellent work environment and organizational culture\n\nIdeal flexible schedule for students\n\nNo experience required, just the desire to succeed.\n\nApply now and get ready to transform your future.\n\nJob type: Full-time","price":"COP 1,800,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070220000","seoName":"commercial-advisor-call-center","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/commercial-advisor-call-center-6452098823897912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"64bf0788-a513-4939-8b3a-019818b496c5","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Flexible schedule 2x2","Presential work in Bogotá","Commission and bonuses included"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764070220616,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia","infoId":"6452098482393712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"VACANCY: Administrative Assistant – Telemarketing and Executive Support (Remote)","content":"**VACANCY: Administrative Assistant – Telemarketing and Executive Support (Remote)**\n\n**Location:** Medellín (but 100% remote work)\n\n**Schedule:** 42 hours per week\n\n**Fees:** $1,520,000 COP + **Commissions** based on **performance**\n\n**Experience:** minimum 1 year\n\n**Contract:** Service Agreement\n\n**Job Description**\n\nWe are looking for a highly organized, proactive **Administrative Assistant** with experience in **telemarketing**, to work remotely providing direct support to management and work teams. \nThis role is essential within our operation, ideal for someone with strong communication skills, basic leadership abilities, and excellent digital environment proficiency.\n\n**Main Responsibilities**\n\n* Conduct telemarketing calls (incoming/outgoing) and commercial follow-up.\n* Provide full administrative support to executives: reports, documents, schedules.\n* Supervise and assist assigned small teams or groups.\n* Manage digital tools such as CRM, spreadsheets, and collaborative platforms.\n* Handle social media (respond to messages, schedule simple content).\n* Organize meetings, coordinate virtual activities, and support internal processes.\n\n**Requirements**\n\n* Minimum **1 year of experience** in telemarketing or commercial customer service.\n* Experience supporting executives, managers, or team leaders.\n* Knowledge in **team coordination or basic team management**.\n* Excellent verbal and written communication skills.\n* Proficiency with digital tools and remote platforms.\n* Recommended competencies: proactivity, organization, emotional stability, results orientation.\n\nJob type: Full-time","price":"COP 1,520,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070193000","seoName":"vacante-administrative-assistant-telemarketing-and-executive-support-remote","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/vacante-administrative-assistant-telemarketing-and-executive-support-remote-6452098482393712/","localIds":"2","cateId":null,"tid":null,"logParams":{"tid":"0c6fc83c-eb59-4d87-9c3d-7b85cb380726","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Remote administrative assistant role","Experience in telemarketing required","Support management and teams","Digital tools and CRM experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Medellín,Antioquia","unit":null}]},"addDate":1764070193936,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6452098465267512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Business Analyst Associate","content":"**Requisition ID:** 221751\n \n\n \n\n**Employee Referral Program – Potential Reward:** $200,000\\.00 \n\n \n\nWe are committed to investing in our employees and helping you continue your career at ScotiaTech.\n\n **The Team**\n\n \n\nGlobal Banking and Markets Engineering (GBME) is the fast\\-moving, award\\-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.\n\n **The Role**\n\n \n\nGBME is searching for Technical Business Analysts who are capable individuals, continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. \n\nThe successful candidate will have a strong business mindset and technical expertise. You will work closely with business and engineering teams to address BAU gaps and implement market leading solutions for the various projects within GBME. \n\n**About the Job** \n\nDo you thrive when faced with challenges? Looking to work in various projects across the organization, collaborating with global teams and business lines to solve real\\-world challenges? Then this is the right team for you! In this exciting role, you’ll apply your analytical skills to solve day\\-to\\-day problems and add value to our business partners and customers.\n\n **Is this role right for you? In this role you will:**\n\n* Provide direct support to Global Wholesale Operations users, independently resolving daily business and technology challenges with a sense of urgency.\n* Collaborate with end users to understand business needs, perform gap analyses, and assess requirements to inform effective solutions and process automation.\n* Serve as the business lead in collaboration with technology teams and vendors, ensuring that application, integration, infrastructure, and security architectures support evolving business needs and align with the Scotia IT\\&S Technology roadmap.\n* Lead the successful implementation of business line solutions for complex projects, ensuring seamless integration across multiple technology domains.\n* Participate in all phases of the IT System Development Lifecycle (SDLC), acting as a liaison between development teams and business stakeholders. Provide timely updates to Project Managers, proactively identifying and mitigating risks.\n\n **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:**\n\n **Basic Qualifications**\n\n* Extensive experience as a Technical or Business Systems Analyst, including eliciting user needs, conducting requirements analysis, translating business requirements into actionable tasks, estimating story points, and contributing to the full solution lifecycle—from planning and design to implementation, testing, and ongoing support.\n* Exceptional communication skills, with the ability to convey complex information clearly and concisely through verbal, written, and presentation formats.\n* Strong collaboration skills, with a proven track record of working effectively in agile, cross\\-functional teams using modern methodologies and tools.\n* Advanced proficiency in Excel (or equivalent tools), with hands\\-on experience in data manipulation, analysis, and reporting.\n* ractical experience with SQL, including querying, analyzing, and interpreting data to support business decision\\-making.\n\n **Preferred Qualifications**\n\n* Prior experience in the financial services sector, particularly within capital markets or middle\\-office operations.\n* Familiarity with reconciliation technologies and tools, supporting accurate and efficient financial operations.\n* Experience in supporting production environments for technology information systems, ensuring stability and responsiveness.\n* Hands\\-on experience with reconciliation platforms such as TLM, DUCO, or BlackLine is considered a strong asset.\n* Knowledge of regulatory reporting requirements and oversight is an advantage.\n\n **What's in it for you?**\n\n* Diversity, Equity, Inclusion \\& Allyship \\- We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias\\-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow \\& participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability \\& veterans.\n* Accessibility and Workplace Accommodations \\- We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.\n* A remote\\-friendly work environment will provide you with the flexibility to perform at your best.\n* Upskilling through online courses, cross\\-functional development opportunities, and tuition assistance.\n* Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.\n* Community Engagement \\- no matter where you choose to work from; we offer opportunities for community engagement \\& belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!\n\n#### **Working Conditions**\n\n* Work in hybrid model of remote and in a standard office\\-based environment; non\\-standard hours are a common occurrence. Role maybe expected to provide development production support in a rotation basis outside of business hours.\n\n **\\#COLGBS**\n\n \n\nLocation(s): Colombia : Bogota : Bogota \n\n \n\nScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.\n\n\nAt ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.","price":"COP 200,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070192000","seoName":"technical-business-analyst-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/technical-business-analyst-associate-6452098465267512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"41cd6db5-117c-40a2-b782-551f17fba4f8","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Lead complex IT projects","Collaborate with global teams","Remote-friendly work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bogotá,Bogotá","unit":null}]},"addDate":1764070192598,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 19 #21-35, Yopal, Casanare, Colombia","infoId":"6452098463692912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RESIDENT PROJECT ENGINEER IN ELECTRICAL AND/OR TELECOMMUNICATIONS","content":"Leading company in the telecommunications sector, with more than 15 years of experience in the market, offering a wide portfolio of services related to energy, technological deployment, and technical support.\n\nRequires for its team a telecommunications projects resident, electronics engineer or related fields, who will be responsible for planning, coordinating and supervising field projects.\n\nRequirements\n\n· Professional in electrical engineering, telecommunications or related fields\n\n· Minimum 2 years of field project supervision experience (fiber optic networks, WIFI zones, and radio links)\n\n· Skills to work in teams, solve problems and communicate effectively\n\nWorking conditions\n\n· Service provision contract\n\n· Fees negotiable\n\n· Willingness to travel\n\nJob type: Full-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070192000","seoName":"electrical-and-or-telecommunications-project-resident","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/electrical-and-or-telecommunications-project-resident-6452098463692912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bce4f647-d2c6-4efa-939b-0360175edc36","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Resident project engineer in telecommunications","Minimum 2 years field experience","Contract on service provision"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Yopal,Casanare","unit":null}]},"addDate":1764070192475,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"82XM+X8 California, Santander, Colombia","infoId":"6452097067097912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Installation Technician","content":"**:**\n\n\nWe are seeking a Customer Service Installation Technician who will be responsible for safely constructing all types of liquid and/or gaseous UHP Electronic grade cryogenic supply systems. The Technician must professionally interact with project managers, planners, sales, customers, contractors, engineers, and inspectors regarding construction at the customer's site. **The ideal candidate should reside within the** **greater Los Angeles, CA area****. Overnight travel is often required. Installation Technician hours are 8 \\- 12\\-hour days. The technician travels 75% of the time on average but is usually home on the weekends.**\n\n \n\n\n\nMust be an organized self\\-starter with the ability to proactively plan their daily work schedule. Must be a team player that is able to effectively communicate with installation planner regarding resources and schedule changes. The candidate is expected to be competent in the following core skills:\n\n* Read prints and schematics\n* Understand materials of construction and general system layout\n* Pipefitting\n* UHP Orbital Welding Application\n* Brazing piping\n* Electrical troubleshooting\n* Cryogenics and/or refrigeration experience\n* Understanding of various UHP Electronic Grade system components (regulators, valves, solenoids, pressure relief devices, etc.)\n\n \n\n\n\n**The company will train the candidate at our National Training Center located in East Chicago, IN with class sessions usually lasting a week in duration.** We require our employees to be team players and safety is part of our everyday culture. Training classes are at the collegiate level and are designed to develop competence in the following topics: Bulk Atmospheric Gas (BAG) Systems, Hydrogen systems, CO2 systems, high pressure pumping systems, electrical AC/DC, 600 Volt Level 1 and 2, pipe joining, technical cleaning, and NITC/ medical install certification.\n\n \n\n\n\nRequires computer proficiency including, but not limited to: Lotus Notes, Microsoft Excel, smart phones, tablets, handheld data entry devices, and usage of GPS devices. Job requires a valid Driver’s License, and candidate must be able to safely operate a company service vehicle in all types of weather.\n\n **Qualifications:**\n\n* High School Diploma/GED\n* Installation, maintenance, repair of mechanical and electrical systems experiences preferred. Refrigeration/HVAC or cryogenic experience preferred.\n* Must be technologically savvy and have the ability to use the above\\-mentioned software and devices.\n\n **About Linde:**\n\n\nLinde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high\\-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.\n\n **Culture:**\n\n\nAt Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever\\-increasing pool of global talent.\n\n \n\nFor more information about the company and its products and services, please visit www.linde.com.\n\n **Salary:**\n\n\nPay commensurate with experience. Open to salary range $57,225 \\- $83,930\\.\n\n **Benefits:**\n\n\nLinde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. 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Genius Sports is at the epicenter of the global network connecting sports, brands and fans through official live data. Our mission is simple. We champion a more sustainable sports data ecosystem that benefits all parties. We’re looking for enthusiastic and ambitious people to join our talented team. If you see yourself becoming part of a global family building the future of sports entertainment together, then come and grow with us. We put trust in our people to deliver the difference for our clients around the world. It’s why many of the world’s largest leagues \\& federations such as the NFL, English Premier League, FIBA and NCAA choose to work with Genius Sports.\n\n\n*Join a central Ops team that keeps Genius running smoothly \\- empowering our teams to focus on what they do best: driving the business forward.*\n\n**The Role**\n\nAs an eSports Trader your task is to enhance various sporting data, using our in\\-house developed software solutions. You will manage live sports events by monitoring odds on behalf of our clients. We rely on your attention to detail and mathematical thinking, as these qualities will guide you in your daily tasks. As a flexible team player, eager to learn, you are an important addition to one of our sports teams operating in the Trading Department.\n\n\n**What you'll do**\n\n* Managing live and future sporting events by monitoring odds on behalf of our clients\n* Collecting, managing and resulting data about eSports from various sources\n\n**What you'll bring**\n\n* **Good knowledge of Dota 2 and eSports.**\n* Available to regularly work evenings and weekends\n* Analytical and interested in probabilities\n* Showing attention to detail and basic technical thinking\n* Good oral and written English skills\n\n**What’s in it for you?**\n\n* Exciting work in a unique industry\n* Great opportunity for self\\-development in the sports tech industry\n* A fun relaxed and stimulating modern working environment in our office at Poblado.\n* Supportive, friendly, multinational, passionate team\n* Career opportunity in an international company\n\nAs well as a flexible schedule and an hourly salary we offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities.\n\n\n*Genius Sports Group is proud to be an equal opportunities employer. 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This critical role involves direct team management, comprehensive oversight of case progression from intake to completion, and ensuring strict adherence to all internal and external procedures. The ideal candidate will be a proactive problem\\-solver, an exceptional communicator, and meticulous in managing case platforms like CLIO, Slack and Monday.com.\n\n**Key Responsibilities**\n\nTeam Management \\& Leadership\n\n* Conduct regular meetings with staff to assist with questions, assign new tasks, and manage internal deadlines.\n* Hold weekly meetings to review the previous week's work and plan for the upcoming week.\n* Coordinate staff evaluations and prepare performance reports.\n* Verify that all team members are completing their assigned tasks.\n* Manage team schedules, including coordinating vacations and days out, and authorizing permissions for time off, tardiness, or early departures.\n* Communicate all relevant changes and updates regarding USCIS forms and news to the team.\n* Prepare a weekly case report.\n* Provide coverage for unavailable team members by handling necessary corrections, calls, or case updates.\n* Identify and implement viable solutions for case\\-related problems, or consult with Adrien for guidance on procedural matters.\n\nTipo de puesto: Tiempo completo","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763215138000","seoName":"immigration-case-specialist-uscis-team-lead","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city/cate-customer-service-call-center/immigration-case-specialist-uscis-team-lead-6441153768281712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5349e9b8-60c1-4816-a965-dd7db0c212e5","sid":"514e0325-f774-493b-a974-b4ccb66cf81a"},"attrParams":{"summary":null,"highLight":["Lead USCIS team management","Oversee case progression from intake to completion","Manage team schedules and performance reports"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1763215138146,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"111411, Los Mártires, Bogotá, Colombia","infoId":"6441153753779312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Accounts Receivable Specialist","content":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\n\n**Job Details**\n===============\n\nUnder general supervision of the Accounts Receivable Manager, the A/R Specialist is responsible for ensuring invoices are paid in an efficient and timely manner according to customers payment terms. The Specialist is responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution for **US Based Customers**.\n\n**Responsibilities:**\n\n* Collect payments on World Courier Inc Invoices.\n* Works over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes, and returns are completed to the customer’s expectation.\n* Performs in\\-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.\n* Reviews large and high\\-profile accounts.\n* Overall team\\-player who will be looked upon as the “go\\-to” system resource.\n* Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.\n* Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.\n* Ensures appropriate and timely processing of requests for the return of customer credit balances.\n* Generates reporting to internal \\& external parties.\n* Performs related duties assigned.\n\n\n.\n\n**Education:**\n\n* Broad training in fields such as business administration, or similar vocations generally obtained through completion of a two\\-year degree or equivalent combination of experience and education.\n\n**Work Experience:**\n\n* Up to 1\\-2 years of directly related and progressively responsible experience.\n\n**Skills and Knowledge:**\n\n* Ability to communicate effectively both orally and in writing.\n* Knowledge of SAP\n* Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately.\n* Knowledge of general accounting principles\n* Familiarity with credit and collection operations procedures, including reconciliation of A/R activity\n* Strong interpersonal skills\n* Strong reconciliation skills\n* Strong mathematical and analytical skills\n* Strong organizational skills; attention to detail\n* Knowledge of Microsoft programs; extensive knowledge of Excel\n\n**Work Environment:**\n\n* The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:\n\n**What Cencora offers**\n=======================\n\n\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\n\n\nFull time**Affiliated Companies**\n========================\n\n\nAffiliated Companies: World Courier de Colombia S.A.**Equal Employment Opportunity**\n================================\n\n\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\n\n\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non\\-discriminatory.\n\n\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888\\.692\\.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request\\-by\\-request basis. 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