Sales Coordinator

Description

Position Summary: Support sales and marketing through general office tasks, brand promotion, and customer service, ensuring guest satisfaction. Key Highlights: 1. Provides key administrative support to Sales and Marketing. 2. Interacts directly with customers to address inquiries and requests. 3. Contributes to the guest experience through attentive service. **Additional Information** **Job Number**26100791 **Job Category**Sales \& Marketing **Location**Calle 1A \#25\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Perform general office tasks to support Sales and Marketing (e.g., filing, sending emails, transcribing information, sending faxes, photocopying). Prepare sales-related documents throughout the entire sales process (e.g., proposals, contracts, or banquet orders for events). Promote brand image awareness both internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Utilize sales techniques that maximize revenue while maintaining current guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, initiatives, third parties) using sales-related software. Respond to guest questions regarding property facilities and services (e.g., activity schedules, room rates and types, packages, promotions, entertainment, restaurants, special events). Serve as the primary point of contact for guests and communicate with them via phone and email to answer questions and fulfill requests. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests in accordance with company standards; anticipate their service needs and fulfill them; and thank them with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; and answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support team efforts to achieve common goals; listen and respond appropriately to concerns raised by fellow employees. Adhere to quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while preserving the comfort of the familiar around the world. As a host at Marriott Hotels, you will help us uphold our promise of “A Wonderful Hotel Experience, Every Time” through thoughtful, sincere service that anticipates guests’ needs and enhances this living legacy. With a name synonymous with hospitality worldwide, we proudly invite you to explore employment opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because if you’re happy, guests will be too. JW Marriott associates are confident, innovative, authentic, intuitive, and carry forward the brand and company founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy genuine camaraderie among a diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our associates. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.