Trainer

Description

Summary: Viva is seeking a passionate Trainer and Learning Partner to develop people, design learning experiences, and integrate AI to support Executive Assistants. Highlights: 1. Develop and coach Executive Assistants through innovative learning experiences. 2. Utilize AI daily to streamline workflows and enhance learning for EAs. 3. Build and update comprehensive learning resources and curricula. If you're energized by developing **people**, passionate about designing learning experiences, and believe AI should be embedded in what you do, **Viva** is the place where you, as a **Trainer**, will make the greatest impact. At Viva, we connect fast‑growing startups in the U.S. and Canada with world‑class Executive Assistants (EA) from Latin America. Our mission: expand career opportunities for women while hiring regardless of gender. The impact is intentional when women thrive, families and communities do too. As a **Learning Partner**, you’ll train and coach our talent to succeed with the customers we partner with. We post this role under different titles such as Corporate Trainer \& Training Specialist since we want to find you, whatever your background looks like. This is a full\-time remote role based anywhere in **Mexico, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Colombia, or Ecuador.** **What you'll do:** * **Train \& Coach:** Guide Executive Assistants so they’re ready to be staffed with our customers through live sessions, simulations, role\-plays, and 1:1 coaching. * **Instructional Design:** Build and update learning resources including curricula, rubrics, playbooks, and other materials so they're clear, practical, and true to how Viva works. * **Stakeholder \& Operational Coordination:** Partner closely with internal teams to ensure EAs are ready to be matched with customers, successfully staffed, and performing at a high level by managing a high volume of cross\-functional communication with good judgment and follow\-through. * **AI \& Automation:** Use AI daily to work smarter, coach EAs on practical AI adoption from basics to advanced use to offer the most AI\-savvy EAs to our customers, and implement automations that streamline workflows and scale learning. **What we're looking for:** * 2\+ years in training, instructional design, L\&D, coaching, or similar roles * C2 English, written, spoken, and engaging * Hands\-on experience with AI/automation tools, (ChatGPT, Claude, Zapier, LMS platforms, or similar) a fast learner, resourceful, and eager to stay up to date. * Experience using data to surface insights and drive improvement * Proactive, structured, and high\-ownership by default not by request **What Sets You Apart** * **People Developer:** You know how to coach, motivate, and give feedback that sticks. * **Strong Communicator:** Clear, confident, and great at guiding people through ambiguity. * **Driver Mindset:** You take initiative and find ways to improve systems. * **Scrappy:** You’re resourceful, proactive, and thrive in fast\-paced, changing environments. * **Culture Fit:** You believe in Viva’s mission and want to build something meaningful **How We Take Care of You!** * **Growth \& well‑being culture**: Professional development programs, wellness initiatives, and empowerment practices built into daily work. * **Remote setup**: 100% remote roles, permanently. * **Fixed schedules**: Standard working hours, no overtime, weekends off. * **Pay progression**: Competitive compensation with reviews every 6 months and performance‑based bonuses. * **Global health coverage**: Medical, dental, vision, mental health, and routine care included! * **Time‑off policies**: Paid holidays, vacation, sick leave, and family care days. * **Family benefits**: Parental leave and flexible policies to support caregivers **Apply!** Ready to start ASAP? So are we. Move fast get hired fast. **Important:** All Viva communication comes from an @execviva.com email. Report any unofficial messages (e.g., Instagram, Facebook) to careers@execviva.com. We never request payments or personal information.