Job Summary: Retain assigned customers, meet their specific needs to achieve goals, and develop strategies linking the target audience and brand with incentive plans. Key Highlights: 1. Manage customer relationships and ensure service quality. 2. Lead weekly client communications to manage program updates. 3. Support commercial negotiations to ensure account sustainability and growth. JOB MISSION Retain assigned customers and address their specific needs to achieve their goals, developing strategies that link the target audience and the brand with the incentive plan, ensuring achievement of established objectives in numerical and percentage terms. * Education: Bachelor's degree in Business Administration, Engineering, Commercial Management, Marketing, or related fields * Experience: Minimum 2–3 years of experience in B2B account/customer management KEY RESPONSIBILITIES * Manage customer relationships and ensure agreed-upon program services are delivered to quality standards. * Coordinate platform setup by communicating requirements to Technology, Design, and Operations teams for flawless execution. * Prepare and present periodic performance reports to demonstrate objective attainment and propose strategic improvements. * Lead weekly client communications to maintain clear program status and actively manage updates. * Support commercial negotiations and consolidate agreements to ensure account sustainability and growth. Application Question(s): * What is your salary expectation? Work Location: Remote
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
