(fluent English) Implementation Consultant (B2B Client Onboarding)

Description

Summary: Seeking an enthusiastic Implementation Consultant to lead B2B clients through the entire implementation journey, transforming procurement and financial processes. Highlights: 1. Lead end-to-end implementation projects and ensure seamless client experience 2. Act as a trusted advisor, guiding clients through process transformations 3. Partner with Sales, Product, and QA teams for product improvements We are looking for an enthusiastic and results\-oriented **Implementation Consultant** for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go\-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption. Excited? Let’s see what it takes **What you will do:** * Lead end\-to\-end implementation projects, acting as the primary point of contact from point\-of\-sale to a fully operational, live product and ensuring a seamless client experience; * Conduct deep\-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows; * Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform; * Keep both internal teams and client\-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies; * Deliver high\-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently; * Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) to standardize the implementation process; * Partner with Sales, Product, and QA teams to escalate technical blockers and translate client feedback into actionable product improvements. **What you need to succeed in this role:** * 1\+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer\-facing role; * Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control; * Advanced English proficiency, both written and spoken, with confidence in leading business meetings and negotiations; * Strong analytical mindset and advanced Excel or Google Sheets skills, with the ability to organize, validate, and work with business metrics and data; * Experience understanding and configuring complex B2B SaaS products, ERP, CRM, or similar business systems; * Excellent change management mindset with the ability to handle user resistance, simplify complex system logic, and guide corporate clients through process transformations; * Customer\-oriented, proactive, and highly organized approach with excellent presentation, communication, and relationship\-building skills; * Natural curiosity and a problem\-solving mindset, with the ability to reverse\-engineer technical issues and effectively collaborate with engineering teams to resolve complex implementation challenges involving APIs and integrations; * Ability to guide clients through organizational and process change, simplify complex product logic, and act as a trusted implementation advisor. **Will be a great plus:** * Experience implementing or onboarding B2B SaaS customers in the US, UK, or European markets; * Understanding of finance, accounting, procurement, or other core business operations; * Experience working with ERP systems (such as NetSuite, QuickBooks, Xero), CRM platforms, or other enterprise software; * Academic background in economics, finance, management, business, or a related technical field. **Benefits and Perks:** * Fixed schedule: Monday–Friday, **from 9am to 6pm (EDT);** * Opportunity to work fully remotely; * Inclusive international environment; * Compensation in USD; * Responsive management interested in your growth and long\-lasting cooperation. * *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.* So if you are a proactive **Implementation Consultant** who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English *We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.* *Your personal data will be processed as described in the SupportYourApp* *Candidate Privacy Notice**.* *Internal job code:3AD*