Bilingual Agent - Weekends OFF!!

Description

Job Summary: This role is ideal for dedicated professionals seeking an excellent work environment and the opportunity for professional growth. Key Highlights: 1. Excellent work environment 2. Opportunity to improve English 3. Appreciation of each team member **Join Our Team as a Bilingual Agent!** **Employment Type:** Full-time (40 hours/week) **Contract:** Indefinite-term contract **Schedule:** Monday to Friday **Work Mode:** In-person **Location:** Bogotá D.C., Cundinamarca **Salary Range:** $2,850,000 **Job Description:** As a Bilingual Agent, you will be a key contributor supporting administrative operations for law firms and medical providers in the United States. Your responsibilities will include: * Professionally answering phone calls in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We seek a candidate with conversational-level English who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026\. Our mission is to help these professionals find hardworking and motivated staff in Colombia. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and balanced working hours. * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Objectives:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * No weekend work. * 40-hour workweek from Monday to Friday. * 6 vacation days after completing the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time Work Location: In person