Call Center Agent

Description

Job Summary: We are seeking an enthusiastic Bilingual Agent to provide administrative support to attorneys and medical providers in the U.S. by answering calls in English, managing calendars, and handling documentation. Key Highlights: 1. Exceptional work environment and focus on professional growth. 2. Continuous improvement of English while working with us. 3. No prior experience required; paid training provided. JOIN OUR TEAM AS A BILINGUAL CALL CENTER AGENT! **Position:** Bilingual Customer Service Call Center Agent (English/Spanish) **Employment Type:** Full-time (40 hrs/week) **Contract Type:** Indefinite **Schedule:** Monday to Friday **Work Mode:** Onsite **Location:** Bogotá, Distrito Capital, Cundinamarca **Salary Range:** $2'850\.000 Job Description: We are seeking an enthusiastic **Bilingual Agent** to provide administrative support to attorneys and medical providers in the U.S. Your responsibilities will include: * Answering calls in English with a friendly and professional demeanor. * Managing calendars and scheduling appointments. * Handling documentation and maintaining effective email communication. If you have conversational English proficiency and are passionate about customer service, we want you on our team! About Profesor X: At **Profesor X**, we aspire to become the leading company in bilingual staffing for physicians and attorneys in the U.S., aiming to employ **1,000 people in Colombia by 2026**. Our mission is to connect motivated professionals with overseas employment opportunities while helping our clients achieve their business goals. Why Choose Profesor X? * **Exceptional work environment**, where everyone is part of one big family. * **Competitive compensation** and balanced schedules: just 40 hours per week! * Continuous improvement of English while working with us. * We value your opinions and professional growth. Performance Goals: * Execute administrative responsibilities with attention to detail and efficiency. * Manage calls, schedule meetings, and communicate professionally. * Organize documents and handle sensitive information confidentially. Key Competencies: * Proficiency in Microsoft Office. * Organizational and multitasking skills. * Excellent communication and customer service skills. * Proactive and collaborative attitude. Education and Experience: * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; we offer **paid training**. Benefits: * Paid training and continuous development. * **Vacation:** 6 days after 6 months. * Social security: EPS, pension, severance pay, bonus, and family compensation fund. * You do not work on weekends! Apply today and be part of our growth at Profesor X! If you meet the requirements and are enthusiastic about customer service, we’re waiting for you! Job Type: Full-time, Indefinite Application Question(s): * Are you comfortable working in an onsite setting? Language: * English (Mandatory) Work Location: Onsite employment