Technical Support Engineer

Description

Job Summary: We are seeking a PQR Service Desk professional to join multidisciplinary teams, maintaining continuous contact with technological innovations and driving digital transformation in high-visibility projects. Key Highlights: 1. You will stay continuously updated on technological innovations 2. You will drive digital transformation 3. You will participate in high-visibility projects **More digital. More human. More Minsait.** We are a global leader in technology and digital consulting, connecting people, technology, and business to generate growth, transformation, and positive, sustainable impact. We are looking for a **PQR Service Desk** professional eager to work within our multidisciplinary teams**.** **What challenge are we proposing to you?** * You will stay continuously updated on technological innovations while driving digital transformation. * You will participate in projects and developments with high visibility that make a difference through disruptive and specialized solutions across the entire value chain. **What do we expect from you?** * Technical or technological degree in Systems, Electronics, or related fields, or minimum third-semester student in Systems Engineering or Electronics. * Minimum **1 year of experience** in Help Desk, Service Desk, or Technical Support in similar operations. * Knowledge of user request, incident, and requirement handling, registration, and management. * First-level technical support, diagnosis, and resolution of technical, technological, and/or infrastructure issues. * Remote user support, case escalation, and follow-up. * Information registration in ticket management tools or outstanding customer service and incident-resolution orientation. **Reasons why you’ll love being a \#Minsaiter:** * **Work-life balance and flexibility** * **Professional career path and continuous training**, tailored to your needs and motivations. * **Permanent contract and competitive compensation**, life insurance, and access to flexible compensation plans. * **Wellness programs** **Minsait, technology for a more human future!** *Our commitment is to foster workplaces where people are treated with respect and dignity, supporting staff’s professional development and ensuring equal opportunities in recruitment, training, and promotion—providing a work environment free from any discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance.* Application Question(s): * Where are you currently residing? * How many years of experience do you have in Help Desk, Service Desk, or Technical Support in similar operations? * Are you available to work under a 7x24 regime? * What is your salary expectation? Work Location: On-site employment