




Job Summary: Ensure the operational continuity of the network infrastructure by performing configuration, preventive/corrective maintenance, and technical support. Key Highlights: 1. Ensure the operational continuity of the network infrastructure. 2. Perform network configuration and maintenance tasks. 3. Provide technical support to users for connectivity services. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. **Responsibilities and Duties** Position Objective: Ensure the operational continuity of the network infrastructure by performing configuration, preventive/corrective maintenance, and user technical support, guaranteeing the efficiency of LAN/WAN and WiFi connectivity services. 1\. Mandatory Requirements * Education: Technician, Technologist, or Engineer in Systems, Telecommunications, Electronics, or related fields. * Mandatory Certification: Valid Safe Work at Heights training course. * Experience: Minimum 1 year in network administration and on-site support. 2\. Required Technical Competencies * Networking Fundamentals: * Solid understanding of the OSI model and TCP/IP protocol. * Expertise in IPv4 addressing\. * Management of essential services: DHCP, DNS, and Gateway. * Infrastructure Administration: * Configuration and administration of Switches and Routers (Cisco, Aruba, Juniper or similar – Aruba preferred). * Implementation and segmentation of networks using VLANs. * Configuration of trunk links (Trunking). * Diagnostics and Support: * Troubleshooting of LAN/WAN networks and Corporate WiFi environments. * Expert use of diagnostic tools: ping, tracert, netstat, among others. * Analysis of link outages and degradation of connectivity services. * Direct end-user support (access troubleshooting). 3\. **Desirable Knowledge (Plus)** * Administration of IP Telephony platforms (Avaya experience preferred). * Proficiency with monitoring tools (PRTG, Zabbix, SolarWinds). 4\. Key Responsibilities * Assemble and maintain structured cabling and network equipment (requires work at heights). * Configure and deploy communication equipment according to organizational standards. * Proactively monitor the network to identify bottlenecks or imminent failures. * Provide second-level technical support for complex connectivity issues. **Requirements and Qualifications** Position Objective: Ensure the operational continuity of the network infrastructure by performing configuration, preventive/corrective maintenance, and user technical support, guaranteeing the efficiency of LAN/WAN and WiFi connectivity services. 1\. Mandatory Requirements * Education: Technician, Technologist, or Engineer in Systems, Telecommunications, Electronics, or related fields. * Mandatory Certification: Valid Safe Work at Heights training course. * Experience: Minimum 1 year in network administration and on-site support. **Additional Information** Looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow— together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!


