




Job Summary: We are seeking a Technologist or Engineer with experience in microcomputer technical support and IT services, focused on customer service and asset management. Key Highlights: 1. Experience in microcomputer technical support and IT services. 2. Knowledge of Office applications, operating systems, networks, and error diagnosis. 3. ITIL V4 certification and excellent customer handling are valued. Profile: Technologist or Engineer in engineering, systems, electronics, or telecommunications fields. Desirable courses include computer maintenance, networking, teleinformatics systems, and printing. Office applications and operating systems, antivirus software, Office 365, Outlook, and strong ability to diagnose operating system errors. Windows. ITIL V4 knowledge or certification Customer service · EXPERIENCE: Minimum 2 years of experience in microcomputer technical support and IT services environments. Excellent customer handling. First- and second-level support skills are desirable. Teamwork Achievement of performance indicators Asset and inventory management · Work Modality: On-site in Cali Working Hours: Monday to Friday, 8:00 am to 6:00 pm; Saturday: 9:00 am to 12:00 pm. -Requirements- Minimum Education: University degree / Technological program 2 years of experience Keywords: resident, supervisor, sub-manager, responsible person, coordinator, manager, captain
