




Job Summary: We are seeking a professional to lead IT help desks or IT support teams, with knowledge of ITIL, ISO 9000 and 27000, and proficiency in hardware and software. Key Highlights: 1. IT Help Desk or IT Support Leadership 2. Knowledge of ITIL, ISO 9000 and 27000 3. Advanced English (C1 – C2) Help Desk Supervisor - Bilingual Location: North of Bogotá / On-site Mode Schedule: Rotating – 42 hours per week Contract: Indefinite-term + Benefits Salary: To be agreed upon What Are We Looking For? Professional in Systems Engineering, Telecommunications, or related field (with professional license) +3 years of experience in leading IT help desks or IT support teams Knowledge of ITIL, ISO 9000 and 27000 Proficiency in hardware and software Advanced English (C1 – C2) ITIL V4 certification desirable . -Requirements- Minimum Education: University Degree / Professional Program 3 years of experience Languages: English Keywords: head, manager, manager, director, chief, lead, leadership, supervisor, help, assistance
