Job Summary: We are seeking a systems integration specialist for Genesys Cloud CX and Salesforce integration and support, resolving technical challenges. Key Highlights: 1. Genesys Cloud CX and Salesforce integration and support 2. API integration management and process optimization 3. Specialized technical support in SaaS environments Do you have experience integrating cloud platforms and are passionate about solving technical challenges? This opportunity may be for you. - What will be your mission? You will be responsible for the integration and support between Genesys Cloud CX and Salesforce, ensuring both platforms operate efficiently, stably, and align with business needs. - What will you do? 1. Manage integrations via APIs (REST/SOAP) 2. Resolve technical incidents and optimize processes 3. Configure users and maintain operational continuity 4. Work with ETL and scripting (Python / JavaScript) 5. Provide specialized technical support in SaaS environments - Key Requirements: +3 years in technical support or systems integration Proven experience with Genesys Cloud CX and Salesforce Proficiency with tools such as Postman Knowledge of data integration and transformation - Bonus points if you have experience with: Salesforce certifications Cloud platforms such as Amazon Web Services or Microsoft Azure Integration platforms such as Boomi B2B SaaS environments. -Requirements- Minimum education: University / Technical degree 6 years of experience Languages: English Keywords: specialist, especialista, apoyo, support, soporte, casa, remoto, remote, teletrabajo, home