Office Automation Analyst

Description

Position Summary: We are seeking an Office Automation Analyst to provide IT support, monitor infrastructure, manage incidents, and address user requests in a collaborative environment. Key Highlights: 1. First-level IT service support. 2. Technology infrastructure monitoring. 3. Opportunities for continuous training and professional growth. Opportunity for Office Automation Analyst at COMPUNET Responsibilities Provide first-level IT service support (hardware, networks, email, Active Directory, printing). Monitor technology infrastructure (systems, networks, and hardware). Manage, resolve, and escalate incidents according to SLA. Log and track service requests via the Service Desk. Address basic user requests (access rights, passwords, connectivity). Maintain communication with users and ensure service continuity. Requirements Prior experience in office automation analysis. Proficiency with office tools such as Excel, Word, and PowerPoint. Ability to work collaboratively and coordinate across departments. Strong communication and problem-solving skills. Benefits We offer a collaborative work environment. You will have access to continuous training opportunities. Exposure to challenging, high-impact projects. This role provides an opportunity for professional growth and contribution to key projects.-Requirements- Minimum education: University degree / Technical program 1 year of experience Keywords: analyst