Position Summary: Diagnose, repair, and maintain RICOH printing equipment to ensure proper operation and optimize performance. Key Highlights: 1. Advanced fault diagnosis for RICOH equipment. 2. Network and scanning configuration (SMB, SMTP, LDAP). 3. Web Image Monitor operation and error code reset. Diagnose, repair, configure, and maintain RICOH printing equipment (multifunction devices, laser printers, and high-volume systems), ensuring proper operation, performance optimization, and reduced downtime. - Advanced fault diagnosis for RICOH equipment. - Familiarity with Aficio, MP Series, and IM Series models. - Firmware update and configuration. - Network configuration (IP, SMB scanning, SMTP, LDAP). - Web Image Monitor operation. - Folder and email scanning configuration. - PCL and PostScript driver installation and configuration. - Calibration and internal adjustments. - Error code reset. - Interpretation of SC (Service Call) codes. - Component replacement: fuser, rollers, drum, developing unit. - Counter configuration and preventive maintenance. -Requirements- Minimum education: University / Technical degree 3 years of experience Skills: Printers, Microsoft Excel, Microsoft Word, Customer service Keywords: technologist, technician, tech, technician, technology, technology, technologist, brand, trademark