Job Summary: We are seeking a Technical Support Agent with experience in Level 1 and Level 2 support to deliver service and assistance. Key Highlights: 1. Technical Support Agent Role 2. Level 1 and Level 2 Support Responsibilities 3. Requires experience in service and technical support Job Offer: Technical Support Agent, Level 1 and Level 2 Technical Support Location: Calle 93 N° 11-26, Bogotá (100% on-site) Contract Type: Indefinite Benefits: Life insurance, psychological, legal and financial counseling, employee referral program with monetary bonus, savings cooperative and financial benefits. Work Schedule: 42 hours per week – Rotating shifts Salary: To be agreed upon English Proficiency Level: B2+ Conversational (Technical test required) . -Requirements- Minimum Education: University Degree / Technical Program 2 years of experience Languages: English Keywords: service, service, counter, desk, display, exhibitor, support, support, support