Warranty Intern

Description

Job Summary: We are seeking a technical or technological student to support warranty management activities, including case registration, tracking, and closure, customer service, and communication with suppliers. Key Highlights: 1. Practical experience in real-world service and warranty processes 2. Learning and professional development environment 3. Growth opportunities and mentorship We seek a technical or technological student to support the warranty management process by registering, tracking, and closing cases, providing customer service and guidance, and ensuring effective communication with suppliers. Responsibilities Register equipment received under warranty in databases (Excel). Review equipment status to verify eligibility for warranty processing. Analyze basic information in Excel. Provide warranty-related customer service and guidance. Redirect requests to corresponding suppliers. Maintain control and tracking of cases until closure. Manage documentation associated with warranty processes. Maintain clear communication with customers and suppliers. Correctly apply defined response times and escalation procedures. Requirements Technical or technological student in: Systems Computer Science Computer Equipment Maintenance Structured Cabling No prior experience required. Basic technology knowledge. Basic Excel proficiency. Positive attitude, organizational skills, and willingness to learn. Assertive communication and customer-service orientation. What We Offer 6-month apprenticeship contract. Practical experience in real-world service and warranty processes. Mentorship and growth opportunities. Learning and professional development environment.-Requirements- Minimum Education: University / Technical Program years of experience Keywords: intern, trainee, scholarship holder, intern