**Company Description:** We are the first Contact Center and BPO in Colombia, with more than 28 years of experience providing comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and fulfillment of our purpose "Improving lives, our commitment", since 2021 we have been a B Corp (Benefit Corporation), reinforcing our interest and continuous efforts in generating well-being and efficiency for our clients and employees, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 employees, the \#FamiliaOS, across the national territory who work for the most important companies and institutions in Colombia and Latin America to transform experiences. **Job Mission:** Support LG's digital operations for Latin America by providing basic written technical support through various platforms. **Job Functions:** **Schedule:** Monday to Friday from 7:00 a.m. to 9:00 p.m. (Rotating 8-hour shifts, 46 hours per week). * Saturdays from 8:00 a.m. to 3:00 p.m. **Workplace:** Optimus Office **Salary:** $1'468\.798 \+ transportation allowance \+ variable bonus of $146\.811 \+ statutory benefits. * Salary payment: 2nd of each month. * Variable bonus payment: 20th of each month. **Training:** * Duration: 13 days. * Transportation allowance: $8\.000\. * Includes snacks. **Functions:** Customer service via phone, chat, and mass email. **Requirements:** High school graduate with at least six months of experience in call center roles, preferably handling digital channels and serving countries other than Colombia. **Requirements:** * High school graduate, technician or technologist * Minimum of 1 year of experience in call center or in-person customer service * Proficiency in office tools, information analysis and management. Monday to Saturday **Offer Conditions:****Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund membership