




**Company Description:** We are the first Contact Center and BPO in Colombia, with more than 28 years of experience offering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and fulfillment of our purpose "Improving lives, our commitment", since 2021 we have been a B Corp (Benefit Corporation), reinforcing our interest and continuous efforts to generate well-being and efficiency for our clients and employees, as well as our intention to contribute to social and environmental issues in our country. We have more than 6,500 employees, the \#FamiliaOS, across the national territory, working for the most important companies and institutions in Colombia and Latin America to transform experiences. **Job Mission:** Add value to our customers by providing accurate and timely information. **Job Responsibilities:** Customer service * Meeting performance indicators * Ensuring proper use of assigned resources * Following instructions * Active listening, concentration, vocal clarity, excellent communication skills, and customer attention. Outsourcing invites you to participate in the following selection process: **Position:** Supersalud Brand Ambassador **Salary:** $2'852,000 \+ statutory benefits \+ (monthly payment on the 2nd of each month via Davivienda bank; if using another bank, please note that payments may take 2 or 3 additional business days after the scheduled date). **Contract:** Fixed-term for 3 months, renewable based on performance **Work Location:** Client's facilities **Working Hours:** Monday to Saturday (6:00 am to 9:00 pm, 8-hour daily shifts, 44 hours per week) 8-day training period **Requirements:** Technical or technologist degree * Minimum 1 year of experience in call centers or face-to-face customer service * Proficiency in office tools, information analysis, and management. **Offer Conditions:****Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Enrollment in employee fund


