




**Company Description:** We are the first Contact Center and BPO in Colombia, with more than 28 years of experience offering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our trajectory and fulfillment of our purpose "Improving lives, our commitment", since 2021 we have been a B Corporation (Benefit of Collective Interest), reinforcing our interest and constant efforts in generating well-being and efficiency for our clients and collaborators, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 collaborators, the \#FamiliaOS, across the national territory who work for the most important companies and institutions in Colombia and Latin America to transform experiences. **Job Mission:** Add value to our customers by providing accurate and timely information. **Job Functions:** Customer service * Meeting performance indicators * Ensuring proper use of assigned resources * Following instructions * Active listening, concentration, vocal clarity, excellent communication skills, and customer attention. Outsourcing invites you to participate in the following selection process: **Position:** Supersalud Brand Ambassador **Salary:** $2'852,000 \+ statutory benefits \+ (monthly payment on the 2nd of each month through Davivienda bank; if using another bank, please note that payment may take 2 or 3 additional business days after the indicated date). **Contract Type:** Fixed-term contract for 3 months, renewable based on performance **Work Location:** Client's facilities in Bucaramanga **Working Hours:** Monday to Saturday (6:00 am to 9:00 pm, 8-hour shifts, 44 hours per week) 8-day training period **Requirements:** Technician or Technologist * Minimum 1 year of experience in call center or face-to-face customer service * Proficiency in office tools, information analysis, and management. **Offer Conditions:****Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Enrollment in employee fund


