GENERAL AGENT 11889

Description

Job Summary: Add value to our customers by providing accurate and timely information in a Contact Center and BPO environment. Key Highlights: 1. Opportunity for professional and personal development 2. Industry-leading company with social and environmental impact 3. Organizational culture focused on employee well-being **Job Description** ---------------------- Add value to our customers by providing accurate and timely information. Add value to our customers by providing accurate and timely information. **Candidate Requirements** -------------------------- * High school diploma, technical or technological degree + Minimum 1 year of experience in call center or in-person customer service + Proficiency in office tools, data analysis, and information management. This position is suitable for persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if we determine that your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia's first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose "Improving lives, our commitment," since 2021 we have been certified as a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our commitment to contributing to social and environmental issues in our country. We have over 6\.500 employees, the \#FamiliaOS, across the national territory, working for Colombia's and Latin America's most important companies and institutions to transform experiences. **Our Benefits** ----------------------- * Career development plan * Personal and spiritual growth programs * Discounts with various partner organizations * Employee savings fund enrollment