Administrative Assistant / Customer Service

Description

Job Summary: We are seeking an Administrative Manager for a dental laboratory who will deliver excellent customer service, with strong communication and telephone support skills. Key Highlights: 1. High-quality customer service. 2. Continuous collaboration across various tasks. 3. Comprehensive management of administrative processes. **Dental Laboratory Luis Milanés S.A.S** is looking for an Administrative Assistant or professionals with related degrees in Bogotá, for the position of Administrative Manager, requiring a minimum of 1 year of experience. The main objective of this role is to provide outstanding service to our customers, with effective verbal communication and impeccable personal presentation. **Key Responsibilities**: * Full tracking and control of the receipt and delivery of work by couriers, as well as monitoring all pending work, quotations, and ongoing projects for inconsistencies. * Answering call center calls, providing solutions, support, and guidance. * Customer service via mobile phone (WhatsApp – Landline). * Continuous collaboration on other tasks assigned by the immediate supervisor. **Requirements:** * Minimum education: Technical or Technologist degree. * 1 year of experience. * Skills: Proficiency in Microsoft Office Suite. **Additional Information:** Contract Type: Indefinite-term contract. Minimum Legal Monthly Wage (SMLV) + Transportation allowance + Statutory benefits. Job stability. Employment Type: Full-time. Work Location: On-site employment